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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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TSsHawTY
post Dec 7 2016, 03:50 PM

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QUOTE(kokmengng @ Dec 7 2016, 02:55 PM)
what's the different between VIP30 and Advance30?
Mana ada VIP 30

VIP 5, VIP 10, VIP 20
Advance 30, Advance 50
Pro 100
QUOTE(chan01 @ Dec 7 2016, 03:48 PM)
if cable can support 30 mbps, it should able to support to 100 mbps right?
No

This post has been edited by sHawTY: Dec 7 2016, 03:53 PM
MAC-tronome
post Dec 7 2016, 04:07 PM

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ruby, aneka, varnam ..which is the best? is it worth it to upgrade to jumbo package? thanks
kevloke
post Dec 7 2016, 04:10 PM

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Free Upgrade rclxm9.gif


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TSsHawTY
post Dec 7 2016, 04:15 PM

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QUOTE(MAC-tronome @ Dec 7 2016, 04:07 PM)
ruby, aneka, varnam ..which is the best? is it worth it to upgrade to jumbo package? thanks
None of them
Get Netflix instead. Way better
fruitie
post Dec 7 2016, 04:20 PM

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QUOTE(kokmengng @ Dec 7 2016, 03:45 PM)
Yes, i m talking about full package. Can we opt out the HyppTV?

Also, just called TM-100 to ask further on my case - VIP10. I was told my cable ( the fibre connecting to my house) cannot support 50mbps even if i got the free upgrade. So, i cannot enjoy the free upgrade due to "Technical and service availablity".  doh.gif

So, guys. Do make sure your cable can support up to 50mbps before you decide.  brows.gif
*
I think if out of contract period, should be able to downgrade. Or you just cut it off and register a new account.

I don't know if mine can, I supposed yes.
kokmengng
post Dec 7 2016, 04:28 PM

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QUOTE(fruitie @ Dec 7 2016, 04:20 PM)
I think if out of contract period, should be able to downgrade. Or you just cut it off and register a new account.

I don't know if mine can, I supposed yes.
*
Yes, because the HypTV is quite useless for me since I have ASTRO installed. But i prefer to stay with the same account rather than applying for a new one. You have more "bargain power" if you are existing customer you know. smile.gif

This post has been edited by kokmengng: Dec 7 2016, 04:29 PM
fruitie
post Dec 7 2016, 04:39 PM

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QUOTE(kokmengng @ Dec 7 2016, 04:28 PM)
Yes, because the HypTV is quite useless for me since I have ASTRO installed. But i prefer to stay with the same account rather than applying for a new one. You have more "bargain power" if you are existing customer you know.  smile.gif
*
Not the case with TM. If it is, you should have paid much lesser when others are only paying RM 179 for Advance 30. smile.gif The treasure new users more than existing users...


Anyway, does anyone know how to do live chat with TM? They cannot hear me well when I use VoIP to call them just now. Thanks.
Never mind, found.

This post has been edited by fruitie: Dec 7 2016, 04:42 PM
Max2006
post Dec 7 2016, 04:42 PM

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Been wondering whether I am eligible for the free upgrade, TM sent me a "Thank You Surprises" SMS just now. smile.gif

So guys, be alerted. From now on, TM will either send you a SMS or email anytime, as a proof showing that you are eligible for the free upgrade.
fruitie
post Dec 7 2016, 04:46 PM

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QUOTE(Max2006 @ Dec 7 2016, 04:42 PM)
Been wondering whether I am eligible for the free upgrade, TM sent me a "Thank You Surprises" SMS just now. smile.gif

So guys, be alerted. From now on, TM will either send you a SMS or email anytime, as a proof showing that you are eligible for the free upgrade.
*
I didn't receive SMS or email but many have received the email since yesterday.
I'm now chatting with TM and see what they will reply me. rolleyes.gif
confuzan
post Dec 7 2016, 04:57 PM

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well, the emails said "thank you surpriseS", i think it doesnt necessarily mean speed upgrade only. it might be some special rebate or deals or whatever gesture. getting the email doesn't guarantee you a speed upgrade, IMHO.
SUSraynman
post Dec 7 2016, 04:57 PM

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QUOTE(Max2006 @ Dec 7 2016, 04:42 PM)
Been wondering whether I am eligible for the free upgrade, TM sent me a "Thank You Surprises" SMS just now. smile.gif

So guys, be alerted. From now on, TM will either send you a SMS or email anytime, as a proof showing that you are eligible for the free upgrade.
*
Yeah, I got this in my email two days ago. smile.gif

user posted image

Dear Valued Customer,

Thank you for believing in TM and giving us the opportunity to make your life easier.

As a token of our appreciation, we are delighted to inform you that we will be giving away
'Thank You Surprises' and more exciting TM offers throughout 2017.

Keep a lookout for the surprises coming your way.

Thank you for your continuous support and we look forward to serving you better.

Our Best Wishes and a very Happy New Year!

djhenry91
post Dec 7 2016, 04:59 PM

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QUOTE(fruitie @ Dec 7 2016, 04:46 PM)
I didn't receive SMS or email but many have received the email since yesterday.
I'm now chatting with TM and see what they will reply me. rolleyes.gif
*
i receive sms instead email
fruitie
post Dec 7 2016, 04:59 PM

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QUOTE(confuzan @ Dec 7 2016, 04:57 PM)
well, the emails said "thank you surpriseS", i think it doesnt necessarily mean speed upgrade only. it might be some special rebate or deals or whatever gesture. getting the email doesn't guarantee you a speed upgrade, IMHO.
*
That's what I thought as well while chatting with TM rep now.
Suddenly a guy received free VOD today, so it could be this surprise. laugh.gif

But anyway, still hoping it is a free upgrade. biggrin.gif
Max2006
post Dec 7 2016, 05:02 PM

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QUOTE(raynman @ Dec 7 2016, 04:57 PM)
Yeah, I got this in my email two days ago. smile.gif

.................................................

Dear Valued Customer,

Thank you for believing in TM and giving us the opportunity to make your life easier.

As a token of our appreciation, we are delighted to inform you that we will be giving away
'Thank You Surprises' and more exciting TM offers throughout 2017.

Keep a lookout for the surprises coming your way.

Thank you for your continuous support and we look forward to serving you better.

Our Best Wishes and a very Happy New Year!
*
Ya. The SMS content is exactly the same as well. Not sure why some received the message through email while some are getting it through SMS. Not that I am complaining though since SMS is much faster and direct compared to email checking. laugh.gif
devilywan88
post Dec 7 2016, 05:06 PM

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QUOTE(kevloke @ Dec 7 2016, 04:10 PM)
Free Upgrade  rclxm9.gif
*
So no upgrade plan for unifi pro users? Wtf
Max2006
post Dec 7 2016, 05:06 PM

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QUOTE(fruitie @ Dec 7 2016, 04:59 PM)
That's what I thought as well while chatting with TM rep now.
Suddenly a guy received free VOD today, so it could be this surprise. laugh.gif

But anyway, still hoping it is a free upgrade. biggrin.gif
*
Well, the guy who received free VOD today, which is in 2016, while the TM message does emphasize that the surprises will only come throughout 2017. So I tend to believe the so call surprises is free upgrade. biggrin.gif
kokmengng
post Dec 7 2016, 05:10 PM

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QUOTE(fruitie @ Dec 7 2016, 04:46 PM)
I didn't receive SMS or email but many have received the email since yesterday.
I'm now chatting with TM and see what they will reply me. rolleyes.gif
*
The live chat is quite useless also. They just stopped replying me after i asked my question. How rude is that!

That's why i called.
VeeJay
post Dec 7 2016, 05:17 PM

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QUOTE(kokmengng @ Dec 7 2016, 05:10 PM)
The live chat is quite useless also. They just stopped replying me after i asked my question. How rude is that!

That's why i called.
*
Maybe it hung? I do get that time to time
fruitie
post Dec 7 2016, 05:24 PM

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QUOTE(Max2006 @ Dec 7 2016, 05:06 PM)
Well, the guy who received free VOD today, which is in 2016, while  the TM message does emphasize that the surprises will only come throughout 2017. So I tend to believe the so call surprises is free upgrade.  biggrin.gif
*
Yes, hope for the best.

QUOTE(kokmengng @ Dec 7 2016, 05:10 PM)
The live chat is quite useless also. They just stopped replying me after i asked my question. How rude is that!

That's why i called.
*
I think it was stuck. I closed and started again, it was OK.
So what she told me is every eligible customer will get email or SMS but just gotta be patient as it takes time to blast.
I doubt so. I'm preparing to send MCMC an escalation soon.
Mazda9
post Dec 7 2016, 05:25 PM

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The fastest way to check on your free upgrade eligibility would be message them via fb at everyone connects and provide them your unifi number and account details and they will reply you instantly on your eligibility.

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