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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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zkteh
post Oct 3 2016, 05:15 PM

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QUOTE(ad2000 @ Oct 3 2016, 02:08 PM)
As of today, I have now 'officially' join fruitie's "28Mbps Club" Dont know what happen..last week my unifi down for about 30 minutes, then when service is restored My unifi download speed can only max at 28Mb compared to 33-35Mbps previously . Seems that is the norm now  cry.gif

I also noticed, my pc network adapter now also identified as " TMnet (Intel® 82579V Gigabit MY) instead of  "Intel® 82579V Gigabit"

Why suddenly got "TMnet" and "MY" at the end  hmm.gif
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try the bufferbloat speed test here

» Click to show Spoiler - click again to hide... «


ad2000
post Oct 3 2016, 07:58 PM

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» Click to show Spoiler - click again to hide... «


done

This post has been edited by ad2000: Oct 3 2016, 07:58 PM
zkteh
post Oct 3 2016, 09:27 PM

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QUOTE(ad2000 @ Oct 3 2016, 07:58 PM)
» Click to show Spoiler - click again to hide... «


done
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Thanks, whoa, ur bufferbloat is A rating

got enable qos related settings is it?

if no, then pls try in non peak hours to verify it.

TQ.
ad2000
post Oct 3 2016, 10:57 PM

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QUOTE(zkteh @ Oct 3 2016, 09:27 PM)
Thanks, whoa, ur bufferbloat is A rating

got enable qos related settings is it?

if no, then pls try in non peak hours to verify it.

TQ.
*
not good huh? smile.gif
no QoS is unabled

This post has been edited by ad2000: Oct 3 2016, 10:57 PM
herojack41
post Oct 3 2016, 11:29 PM

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QUOTE(ad2000 @ Oct 3 2016, 02:08 PM)
As of today, I have now 'officially' join fruitie's "28Mbps Club" Dont know what happen..last week my unifi down for about 30 minutes, then when service is restored My unifi download speed can only max at 28Mb compared to 33-35Mbps previously . Seems that is the norm now  cry.gif

I also noticed, my pc network adapter now also identified as " TMnet (Intel® 82579V Gigabit MY) instead of  "Intel® 82579V Gigabit"

Why suddenly got "TMnet" and "MY" at the end  hmm.gif
*
laugh.gif speed rectification
dannielshazmeer
post Oct 3 2016, 11:54 PM

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QUOTE(herojack41 @ Oct 4 2016, 12:29 AM)
laugh.gif speed rectification
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same feeling
Lkwanz90
post Oct 4 2016, 09:06 AM

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Hi guys, a quick question. Why I can get the full bandwidth on my phone but not on my laptop? Router setting or pc setting problem?
soyusa
post Oct 4 2016, 10:44 AM

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QUOTE(krem0n @ Oct 3 2016, 01:55 PM)
Please someone help me solve this:

I took unifi 30mbps pack in May 2016. When my hypptv subscription expired on 13 June 2016 and I logged on to the TM website and subscribed to the hypptv global package. Ever since then the page is showing that I have incurred RM 384.9 cancellation charge even though I just upgraded my hypptv package.

I called them and logged a complaint with them and they acknowledged that it is a system fault. But they kept closing the ticket. Then I was advised to go in person to their service centre and write a complaint. I did that on 17 Jul 2016.

I emailed them after 1 month and they said they had to do a detailed investigation which is why it's taking so long. But I had to pay the fine in the meanwhile because the billing kept calling me and saying even if investigation is ongoing I need to pay to keep service ongoing. They also gave me a second ticket number saying the previous one is too old and yet this issue is still unresolved.

It has been almost 3 months. Please help me with this. I am so tired of this.
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Have you raised this up to MCMC?
krem0n
post Oct 4 2016, 10:47 AM

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QUOTE(soyusa @ Oct 4 2016, 10:44 AM)
Have you raised this up to MCMC?
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I've contacted their customer support both by phone and email. I'm not sure what MCMC is? blush.gif
fruitie
post Oct 4 2016, 10:55 AM

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QUOTE(krem0n @ Oct 4 2016, 10:47 AM)
I've contacted their customer support both by phone and email. I'm not sure what MCMC is? blush.gif
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Or known as SKMM in Malay. http://www.skmm.gov.my/
soyusa
post Oct 4 2016, 11:00 AM

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QUOTE(krem0n @ Oct 4 2016, 10:47 AM)
I've contacted their customer support both by phone and email. I'm not sure what MCMC is? blush.gif
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MCMC = Malaysian Communications and Multimedia Commission @ http://www.skmm.gov.my

Anyway, please proceed raise your complaint via Communications and Multimedia Consumer Forum of Malaysia (CFM) Portal about it, remember to provide the case number given by TM about it too so that they can "Talk" with TM.


andrew0813
post Oct 4 2016, 11:02 AM

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Is that possible to call up 100 telling them to upgrade my router due to coverage issue(only getting 1bar at the kitchen sad.gif ) and only getting 12mbps even tho I signed up for 30 + disconnecting frequently during night
fruitie
post Oct 4 2016, 11:09 AM

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QUOTE(andrew0813 @ Oct 4 2016, 11:02 AM)
Is that possible to call up 100 telling them to upgrade my router due to coverage issue(only getting 1bar at the kitchen sad.gif ) and only getting 12mbps even tho I signed up for 30 + disconnecting frequently during night
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How about LAN cable? Are you getting full 30Mbps? I guess they only entertain for LAN cable cases... I could be wrong.
andrew0813
post Oct 4 2016, 11:20 AM

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QUOTE(fruitie @ Oct 4 2016, 11:09 AM)
How about LAN cable? Are you getting full 30Mbps? I guess they only entertain for LAN cable cases... I could be wrong.
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Yeah was on Lan cable just to prove myself wrong but still the same thing cry.gif anyone here get to upgrade their router FOC by calling 100? Saw few ppost on FB last week somehow manage able to get them upgrade the router
fruitie
post Oct 4 2016, 11:23 AM

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QUOTE(andrew0813 @ Oct 4 2016, 11:20 AM)
Yeah was on Lan cable just to prove myself wrong but still the same thing  cry.gif  anyone here get to upgrade their router FOC by calling 100? Saw few ppost on FB last week somehow manage able to get them upgrade the router
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Then that's a good news if LAN also slow. They will change for you. laugh.gif
kelvin988
post Oct 4 2016, 11:25 AM

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QUOTE(humanbeing99 @ Sep 30 2016, 12:18 PM)
if i upgraded to 50mbps and my modem is the old orange & white dlink one can request to change? :confused:  :confused:  :confused:
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Bro, if ur contract ended, consider straight sign new contract for upgrade, can get everything new, do pm me if u are intrested
andrew0813
post Oct 4 2016, 11:34 AM

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QUOTE(kelvin988 @ Oct 4 2016, 11:25 AM)
Bro, if ur contract ended, consider straight sign new contract for upgrade, can get everything new, do pm me if u are intrested
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Still on contract that is why I wanted them to change it brows.gif 1 device connected already like this imagine 5 device sweat.gif
fruitie
post Oct 4 2016, 11:39 AM

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QUOTE(andrew0813 @ Oct 4 2016, 11:34 AM)
Still on contract that is why I wanted them to change it  brows.gif  1 device connected already like this imagine 5 device  sweat.gif
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Just call 100 and report your case then technician will be arranged and they will change route for you if needed.
calvinlaw510
post Oct 4 2016, 11:51 AM

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QUOTE(andrew0813 @ Oct 4 2016, 11:34 AM)
Still on contract that is why I wanted them to change it  brows.gif  1 device connected already like this imagine 5 device  sweat.gif
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Yeah...just call 100 and report your about the problem.... i do complain about the Dlink Dir-850L coverage issue and the tech change the tplink archer C5 for me.
barca96
post Oct 4 2016, 12:10 PM

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QUOTE(fruitie @ Sep 30 2016, 12:03 PM)
So far those TM fellows and installers who came to my house for UniFi issue, used Speedtest.net.
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But the TM hotline will always ask me to use TM speedtest as they don't recognize speedtest.net. They only want me to show them the TM speedtest.

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