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Samsung Samsung Galaxy Note 7 Official Discussion V7!, Replacement scheme starting from Sept 29

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lllllx3
post Sep 26 2016, 12:16 PM

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QUOTE(qawyhamz @ Sep 26 2016, 12:08 PM)
u have gotten the call, or is it open on the 29th? regardless got call or not?
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officially annoucement is start 29th 10am ...
but i did call to SC that i collect my replacement phone.. they say yes 29th, but dunno what time the stock arrive..
no update yet on the courier part...
i think better call to confirm before going to exchange..
starz92
post Sep 26 2016, 12:17 PM

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Any news from SenHeng other than the email requesting us to fill in the google doc?
Just go change on 29th itself?
brandon8921
post Sep 26 2016, 12:18 PM

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QUOTE(qawyhamz @ Sep 26 2016, 12:14 PM)
I agree

Please return especially phone + usb + charger, need to note that, the usb or the charger may be faulty as well as it charges the battery. That is why ; in my case COURTS; ask to return the 3 items explicitly

"
We thank you for your email below.

We will notify the respective branch Setapak for the arrangement of Samsung Note 7 exchange. Please be informed the replacement date will be after the 29th September 2016 till 13th October 2016.

Replacement 1 to 1 – Customers are advised to return the charger (usb and wall adapter) as well. Best case is to have them return the complete set (with all original accessories, without FOC items).

We apologize for any inconvenience caused and thank you for your patience.

“Thank you for choosing Courts”

"
*
I even saw a lot of people saying that they will take out the S Pen and return the phone only.
LMAO like seriously S Pen also want to take advantage. doh.gif doh.gif doh.gif
jacky91
post Sep 26 2016, 12:18 PM

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QUOTE(yuhhaur @ Sep 26 2016, 12:07 PM)
Gonna be not-feeling-well on Wednesday already...

Thursday terus MC kot
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yea...need to show some symptoms first xD

QUOTE(qawyhamz @ Sep 26 2016, 12:08 PM)
u have gotten the call, or is it open on the 29th? regardless got call or not?
*
gotten call from SME la...29th 10am can go to the respective store adi.
keny1st
post Sep 26 2016, 12:25 PM

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What I get from my Samsung exchange centre. Look clearly on last email.


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Wind82
post Sep 26 2016, 12:33 PM

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QUOTE(starz92 @ Sep 26 2016, 12:17 PM)
Any news from SenHeng other than the email requesting us to fill in the google doc?
Just go change on 29th itself?
*
No reply since then.

Hopefully it be REALLY available for exchange on 29th it self.
miloy2k
post Sep 26 2016, 12:34 PM

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btw other yada2 green battery indicator, any other indicator to proof that the unit battery issue free?
apecx92
post Sep 26 2016, 12:42 PM

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Notice message send by Courts FB earlier this month

5. Replacement of the Samsung Galaxy Note7 is prior to "1 to 1" – Customer only need to bring the phone.
Max2006
post Sep 26 2016, 12:43 PM

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QUOTE(miloy2k @ Sep 26 2016, 12:34 PM)
btw other yada2 green battery indicator, any other indicator to proof that the unit battery issue free?
*
The sticker on the new box itself.
qawyhamz
post Sep 26 2016, 12:47 PM

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QUOTE(keny1st @ Sep 26 2016, 12:25 PM)
What I get from my Samsung exchange centre. Look clearly on last email.
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heheh Samsung SC member are here in this forum also brows.gif
miloy2k
post Sep 26 2016, 12:48 PM

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QUOTE(Max2006 @ Sep 26 2016, 12:43 PM)
The sticker on the new box itself.
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noted, thanks for sharing rclxms.gif

added:

http://www.androidcentral.com/how-tell-if-...note-7-safe-use


MrLoo
post Sep 26 2016, 01:12 PM

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QUOTE(lllllx3 @ Sep 26 2016, 09:41 AM)
the problem is...will they take the accessories from your new box to replace back?
hmmm~
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I dont think so since not mentioned in reply on taking our new accs...
ijan
post Sep 26 2016, 01:19 PM

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My loaner Note 5, dropped from a foot into some paved tile, got bit o dent at the bezel , ngai lo...apa mcm? haha!


brandon8921
post Sep 26 2016, 01:27 PM

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QUOTE(ijan @ Sep 26 2016, 01:19 PM)
My loaner Note 5, dropped from a foot into some paved tile, got bit o dent at the bezel , ngai lo...apa mcm? haha!
*
Once broken (dent) considered sold lo
remix2040
post Sep 26 2016, 01:29 PM

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QUOTE(miloy2k @ Sep 26 2016, 12:34 PM)
btw other yada2 green battery indicator, any other indicator to proof that the unit battery issue free?
*
Yes. When the phone doesn't blow up. smile.gif biggrin.gif
eetony
post Sep 26 2016, 01:35 PM

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Tak habis habis........

Recall also susah, tak recall also salah.
No compensate salah, give compensate also susah.
Replacement not first also salah
Buy later also scare is refurbish unit.
Loan phones give anything below note 7 value & spec also salah.
Inform you stop using also susah, didn't inform also salah.
Mal not follow sg procedure pun salah.

only solution for you is to Refund the phone and case closed.


lllllx3
post Sep 26 2016, 01:37 PM

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QUOTE(ijan @ Sep 26 2016, 01:19 PM)
My loaner Note 5, dropped from a foot into some paved tile, got bit o dent at the bezel , ngai lo...apa mcm? haha!
*
walao...bro..
if u lucky they might just ignore...better you go exchange on the high peak moment..haha

if not they ask u bear the screen repair cost then its a huge cost leh...

this is wat i so worry before...so i refuse to get the loan unit... console.gif
remix2040
post Sep 26 2016, 01:49 PM

Ma! Get the camera!
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QUOTE(eetony @ Sep 26 2016, 01:35 PM)
Tak habis habis........

Recall also susah, tak recall also salah.
No compensate salah, give compensate also susah.
Replacement not first also salah
Buy later also scare is refurbish unit.
Loan phones give anything below note 7 value & spec also salah.
Inform you stop using also susah, didn't inform also salah.
Mal not follow sg procedure pun salah.

only solution for you is to Refund the phone and case closed.
*
Did you major in poetry hahha because that was somehow funny as shit.
MrLoo
post Sep 26 2016, 02:04 PM

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This is the original email... nothing about taking away accessories was mentioned.


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pendekar7
post Sep 26 2016, 02:21 PM

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QUOTE(TOMEI-R @ Sep 25 2016, 03:08 PM)
Anybody using their N7 with dual sim together with their sd cards? Yes it involves modding your sim card and gluing it on the micro sd. Anybody done this successfully? I want to ask before modding mine as some say this will not work with the N7.
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QUOTE(eddmecha @ Sep 25 2016, 03:16 PM)
i think pendekar7 using the mod coz he mod since s7edge
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yes it does work perfectly. smile.gif

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