demo unit not really full of apps like real user unit

so not much background activity to caused overheat maybe

Judgment week~

iinm, mis-communication within the Digi team.

i was told they have sorted it out and no need for the wireless charger.

still, i would say better just be prepared and have the wireless charger. but i did mention to Digi that if I don't see a new wireless charger together with the new note7, i am not returning my wireless charger...

and... and if you read and understand what i was talking abt, i'm referring to new cases AFTER the replacement...

if there are more cases reported on the new phones (over heated, etc), then there's a possibility that there's a serious design flaw... else, i guess, all good.

Hi, DIGI called me will courier it to me o. Is urs courier or self collect at DIGI. Coz last few weeks they called me and juz given option tat it will be courier to me.

it's all about probability.

just like chances of lightning striking you in USA is 1 in 960,000. don't mean that you need to be out in the rain 960,000 times to get hit.

you just need to be lucky...

but if you do go out 960,000 times under the rain... ya, good chance you'll get hit.

so, before recall... ppl dunno, everyone just go put the phones on demo. but when they realise the risk is there, they've probably been asked not to display them anymore... coz the risk could be higher and one might just burn down the store.

the risk is still relatively low... but, the idea is not avoid the risk altogether by not using them or putting them on demo.

me not contradicted what you said

just mentioned what bloomberg said earlier

maybe investigation at that time focus more on battery than the phone itself

i opted for courier coz i just dun want the hassle of going to the nearest digi store.

i did speak to one of them regarding the wireless charger... so, that time, they said they would look into it and update their team accordingly.

i just hope they have received memo from samsung and also updated their team and tell them: phone + box is good enough.

ohh ic. but lest few weeks during the call, I did ask them regarding tis replacement unit process, the DIGi lady tat cal me said box and phone with full box set will be fine. wireless charger do not need it for return. Tats is wat i heard n i do double confirm vf her oso tat is confirm dun not nid. But if prepare it will be be better o, in case o.

Well there are isolated cases in Singapore after the replacement.

Received reply from samsung saying even if missing accs they allow to replace too... so just keep ur accs!

the problem is...will they take the accessories from your new box to replace back?
hmmm~

9:47am
SENHENG
Hi, for the Samsung Note7 exchange, you required to bring:
i) Galaxy Note7 device
ii) In-box accessories: Charger & Cable, Headset, SIM Eject Pin, QSG, USB Connector, USB Connector leaflet
iii) Galaxy Note7 device box

This is the reply i got from Sen Heng facebook.

That is what I am wondering too

Samsung also said to bring just the phone and box to Courts to exchange.

Nope. You will still receive full and completely new set. This has been clarified few times.

There is high possibilities for Samsung to drop price or give higher discount in future for Note 7 to capture sales, so it will be wise for us to hold on to those extra accessories as additional freebies. At least we wont feel too bad later.

Anyone can share their email chat with Samsung that only need to bring box and phone? Can show to dealers in case they refuse to accept.

I'm been wondering that too

careline refuse to email the black & white.. i think they try to avoid all the owner to keep the accessories..
haha... the less to know is the best.. i guess tis is what their mind..

My mind vs your mind vs his mind vs their mind