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Samsung Samsung Galaxy Note 7 Official Discussion V7!, Replacement scheme starting from Sept 29
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MrLoo
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Sep 23 2016, 06:39 PM
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Just called samsung... the guy at first say must bring everything... then i tell him some say no wor... he just put me on hold and ask colleague... then reply me saying you may still entitled for replacemet if missing accessories... Phone n box will do... but he say advisable to return everything... so it really depend on our human instinct now haha
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MrLoo
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Sep 24 2016, 01:16 AM
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QUOTE(yang90 @ Sep 24 2016, 01:13 AM) bro, u going to return everything? I will keep everything... sometimes must learn to become cheapskate... since sammy gave us so many troubles...
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MrLoo
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Sep 24 2016, 10:23 AM
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QUOTE(yang90 @ Sep 24 2016, 01:18 AM) support :thumbsup: u going to return at 29th? Yea bro ... gonna return when lunch... J J branch? So u gonna do the same loke me?
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MrLoo
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Sep 24 2016, 10:28 AM
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QUOTE(jacky91 @ Sep 24 2016, 01:20 AM) i most probably going to keep the charger, cable and converter...earphone give back since i don't really use it. cheapskate spotted  I wouldnt say that's a cheapskate... but more like consumer instinct.. why dont save more when given the chance? Acting generous to return everything and spend to buy later meh when needed? Since its allowed I don see the wrong in keeping... its just like a lawyer playing puter halim with the law . ..
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MrLoo
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Sep 24 2016, 10:30 AM
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QUOTE(brandon8921 @ Sep 24 2016, 10:17 AM) +1 Typical Malaysian mentality lo. Always want take things for granted and never appreciate. Please la people. Cut Samsung some slack la. They already very generous enough to do a global recall and exchange every N7 unconditionally. You people lagi want to keep this keep that. This is why i describe these people retards in my previous post. Seriously there are no other words could describe this kind of cheapskate. Take a look in Samsung Mobile Malaysia facebook post.  Its just consumer instinct bro... nothing more... if being a cheapskate can save me hundreds in accessories then u can call me that... why being generous when you can save? It is allowed in some way... legit to keep... so why return?
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MrLoo
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Sep 24 2016, 10:50 AM
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QUOTE(brandon8921 @ Sep 24 2016, 10:33 AM) Because it is not mention in the Samsung recall notice. In fact, different SC or customer service give different answer when people ask can keep accessory or not. Let me confirm with u... i called the sc, he at first also says full set... but i ask again saying what if my charger is missing , can just bring phone n box? The sc put me on hold to clarifies with his colleague or updates from management i not sure, when return to me he says if missing charger then just bring whatever left for replacement... but being a consumer i further ask again, what if all my accs is missing? He again put me on hold to clarifies internally before answering me... when return he says can still go for replacement but advisable to bring everything la... so basically why sme don wanna release a proper memo is that sme scare consumers will play with the loopholes of this new decision... thus if u know u can still replace without returning accs then u are able to do so... otherwise return to them lo cause u don know... they are taking a bet here...
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MrLoo
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Sep 24 2016, 11:57 AM
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QUOTE(SEP910 @ Sep 24 2016, 11:42 AM) Do what ever you want la bro, Don't think they will harm you... Nola basically there is no harm to anyone... why bashing other saying cheapskate this and that... whats wrong trying to save money when given d chance?
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MrLoo
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Sep 24 2016, 12:55 PM
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Lazy to speaak to these so called " generous high class " ... i already confirm we will get full seal box without having to compensate any accs if not full set... i got to agree with bro jerry n jrrsim...
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MrLoo
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Sep 24 2016, 12:57 PM
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QUOTE(brandon8921 @ Sep 24 2016, 12:53 PM) We are not directly returning to SME. We are returning to the dealer. They have the right to reject for replacement as they follow SME replacement requirement when they first announced the recall. There is black and white. Why not u call sme careline n ask... i pretty sure they wont reject u cause i don think note 7 ori accs is on sale now...in addition, if they really reject ask them refer sme... i asked liao... their priority is our safety so u tell the dealer... This post has been edited by MrLoo: Sep 24 2016, 12:59 PM
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MrLoo
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Sep 24 2016, 01:22 PM
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QUOTE(brandon8921 @ Sep 24 2016, 01:02 PM) Is not about generous high class or what shit. Is the problem with local dealer. If we don't return complete set, they wont allow for replacement. By the way, i walk in 2 different dealer in Penang. 1 in gurney paragon 1 in gurney plaza. Both of them INSIST receipt and full box with charger, cable, usb connector, earphone. Yes you can create your own story like you lost this and that, then good for you.  U just call sme front of them.. grill them 99... i will do that this round This post has been edited by MrLoo: Sep 24 2016, 01:22 PM
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MrLoo
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Sep 24 2016, 07:10 PM
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QUOTE(uk15029 @ Sep 24 2016, 06:28 PM) I do not understand the term of save money. I thought the new replacement of note 7 also comes with full accessories. Well you see... there is a possibilities of someone get tgeir adapter missing... so he needs to buy a new one... but if he keeps it this round the story is different.
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MrLoo
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Sep 24 2016, 07:11 PM
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QUOTE(DroppedJaw @ Sep 24 2016, 06:42 PM) Filled my device with drama/movies about 1GB free space left , suddenly bootloop(about 3 times) then back to normal. Something wrong with the storage chip? Mine also bootloop today... even now still bootloop le... restarted ten times above...
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MrLoo
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Sep 24 2016, 07:14 PM
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QUOTE(archery @ Sep 24 2016, 07:01 PM) Just contact YES about the exchange accessories. They confirm can bring only phone and Box. Got the info from samsung themself. Lucky to all YES buyer. 🤗🤗🤗🤗 Samsung sc melaka still dunno... i asked them to clarifies with samsung care...
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MrLoo
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Sep 24 2016, 07:16 PM
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QUOTE(nexona88 @ Sep 24 2016, 07:05 PM) good  :thumbsup: btw for exchange, only phone and Box is needed. Bro u exchanging from? Samsung or yes? Spen must return or can keep
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MrLoo
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Sep 24 2016, 07:19 PM
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QUOTE(DroppedJaw @ Sep 24 2016, 07:17 PM) After 60% update my device bootloop few times I wipe cache partition then back to normal , just now after few bootloops automatic boot normally Lol mine banyak prob since yesterday... maybe memory chip like u said?
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MrLoo
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Sep 24 2016, 07:28 PM
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QUOTE(DroppedJaw @ Sep 24 2016, 07:24 PM) Possible memory chip problem,mine started to bootloop randomly after I filled up internal storage. Now 60% battery nvm but bootloop...
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MrLoo
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Sep 25 2016, 10:39 AM
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Do anyone replace at samseng can manage to return only phone n box?
This post has been edited by MrLoo: Sep 25 2016, 10:39 AM
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MrLoo
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Sep 25 2016, 11:01 AM
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QUOTE(RVN10 @ Sep 25 2016, 10:41 AM) Need to wait until 29 Sep to find out Samsung says will update dealer if misskng accs is ok ... so i just keep all accs to myself...
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MrLoo
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Sep 26 2016, 09:35 AM
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Received reply from samsung saying even if missing accs they allow to replace too... so just keep ur accs!
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MrLoo
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Sep 26 2016, 01:12 PM
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QUOTE(lllllx3 @ Sep 26 2016, 09:41 AM) the problem is...will they take the accessories from your new box to replace back? hmmm~ I dont think so since not mentioned in reply on taking our new accs...
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