I was offered the same thign as per ur fren , just that its a samsung A8 for the phone... Too late to retain since the port out was successful...
Maxis, Maxis
Maxis, Maxis
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Mar 22 2016, 02:30 PM
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Senior Member
4,230 posts Joined: Sep 2010 From: Malacca |
I was offered the same thign as per ur fren , just that its a samsung A8 for the phone... Too late to retain since the port out was successful...
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Mar 22 2016, 02:48 PM
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Junior Member
391 posts Joined: Jun 2011 From: KL |
how u guys do it
i m using the surfmore 75 n got another subline called to threaten them to change to celcom somehow the customer service guy said i can go and port out as i wish phew,thought could get a nice counter offer |
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Mar 22 2016, 03:51 PM
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Senior Member
737 posts Joined: Dec 2009 |
QUOTE(oldskool AE @ Mar 22 2016, 02:09 PM) Been with maxis for more than 10 years, from prepaid to postpaid to one plan 128. Been thinking to port out since U mobile start the war with HERO plan RM70 get 7GB. Don't use Maxis chat,they won't bother u.But worried about Umobile coverage so I hold it, then Digi and Celcom join the war with their own plan, giving unlimited calls and more data with cheaper price. Then stumble upon this thread, really cant brain why maxis treating their customer like this I cancel my contract last Thursday via maxis chat and when they ask why want to cancel, i said i want to port out. And purposely wait till yesterday to see if anyone from maxis will call and offer me new package. Not that i wanted the new package but just want to see how their reaction when a customer cancel their contract and mentioned of porting out. So yesterday since no one from maxis call me, i decided to port in to Celcom and took their RM80 gold plan, and this morning someone from maxis call me to offer new package. First he offer me RM68 and will get 5GB unlimited call but i rejected. Then he said can give me more data, so he offer me RM88 8GB unlimited call, also I rejected it. He ask why? I said i get better offer from Celcom with RM80 gold plan. Then he start condemn Celcom saying even thou Celcom give more data but their 4G speed is slower than maxis blablabla, I just stop him and said I already frustrated with maxis and already decided to port out,so no thanks. So I hope if anyone intend to port out and get a counter offer from maxis, just reject it. This is to teach maxis a lesson so they will realize that we customer are not stupid and we can make our choice if we are not happy with them. Call 123 better. |
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Mar 22 2016, 04:07 PM
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Senior Member
1,009 posts Joined: Aug 2012 From: The Legend of the Mysterious Pokémon Island |
QUOTE(andrewtho @ Mar 22 2016, 02:19 PM) Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMSI took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also This post has been edited by pokemon01234: Mar 22 2016, 04:15 PM |
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Mar 22 2016, 04:49 PM
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Senior Member
906 posts Joined: Jun 2012 |
QUOTE(pokemon01234 @ Mar 22 2016, 04:07 PM) Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS selective customer .... other they wont bother .... and those who under contract as wellI took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also |
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Mar 22 2016, 05:00 PM
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All Stars
48,421 posts Joined: Sep 2014 From: REality |
what plan is that?
RM78 for 5GB data with unlimited call and SMS never heard before. RM68 one I got hear before. if tis the so-called new plan some people are talking about |
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Mar 22 2016, 05:35 PM
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Senior Member
5,936 posts Joined: Dec 2009 From: City of Subang Jaya |
It's a new plan from Maxis to selected customer I guess.
I tried negotiating for an additional 1 GB data but they wouldn't budge lol. 78 seems alright for 5GB. Need 3 days to activate the plan thou |
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Mar 22 2016, 05:36 PM
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Senior Member
5,867 posts Joined: Feb 2006 |
QUOTE(pokemon01234 @ Mar 22 2016, 04:07 PM) Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS RM68 only for those who ported out from Maxis. (See post 279)I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also RM78 for loyal customers. So, Maxis exploited loyal customers to the max. |
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Mar 22 2016, 05:44 PM
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Senior Member
1,255 posts Joined: Jul 2012 |
rm 78 for 5gig - maxis royal plan seem like all the 'loyal' will flock to it soon !!!!!!
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Mar 22 2016, 05:44 PM
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Junior Member
100 posts Joined: Aug 2011 |
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Mar 22 2016, 05:47 PM
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All Stars
32,468 posts Joined: Mar 2005 |
QUOTE(oldskool AE @ Mar 22 2016, 02:09 PM) Been with maxis for more than 10 years, from prepaid to postpaid to one plan 128. Been thinking to port out since U mobile start the war with HERO plan RM70 get 7GB. My hats off to you for your stand bro, unfortunately others who are just seeking for a cheaper package but want to stick to familiarity will gladly accept. But worried about Umobile coverage so I hold it, then Digi and Celcom join the war with their own plan, giving unlimited calls and more data with cheaper price. Then stumble upon this thread, really cant brain why maxis treating their customer like this I cancel my contract last Thursday via maxis chat and when they ask why want to cancel, i said i want to port out. And purposely wait till yesterday to see if anyone from maxis will call and offer me new package. Not that i wanted the new package but just want to see how their reaction when a customer cancel their contract and mentioned of porting out. So yesterday since no one from maxis call me, i decided to port in to Celcom and took their RM80 gold plan, and this morning someone from maxis call me to offer new package. First he offer me RM68 and will get 5GB unlimited call but i rejected. Then he said can give me more data, so he offer me RM88 8GB unlimited call, also I rejected it. He ask why? I said i get better offer from Celcom with RM80 gold plan. Then he start condemn Celcom saying even thou Celcom give more data but their 4G speed is slower than maxis blablabla, I just stop him and said I already frustrated with maxis and already decided to port out,so no thanks. So I hope if anyone intend to port out and get a counter offer from maxis, just reject it. This is to teach maxis a lesson so they will realize that we customer are not stupid and we can make our choice if we are not happy with them. As for the 4G speed claim, I think it varies depending on location. I bought a Celcom prepaid recently to test their network speed and since I travel quite a bit for work I've been randomly testing their network. For now it appears that maxis has better 4G coverage in certain areas, but when I get Celcom 4G signal, the speed seems to blow maxis out of the water. So far two places where Celcom whipped maxis in two places that I've tested are Imago Mall, KK and First Avenue Mall, Penang. I will be in Ipoh later this week and in JB next week where I'll do further tests. I don't expect Celcom to be miles ahead of maxis (not for the asking price of RM80+GST) but if I'm convinced that Celcom has acceptable coverage in all those places that I frequently go to, then I'll most likely void my contract with maxis and pay the penalty (which I calculated I will make back in savings in the plan rates for the duration of my contract period). |
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Mar 22 2016, 05:49 PM
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All Stars
32,468 posts Joined: Mar 2005 |
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Mar 22 2016, 05:53 PM
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Junior Member
45 posts Joined: Nov 2013 |
QUOTE(vassilius @ Mar 15 2016, 05:32 PM) Maxis CS called me just now after i went to Celcom to port over 3 hours ago Same bro, I am a Spotify Premium subscriber also, the 15GB music streaming plus free premium subscription is really a huge temptation for memade me the same offer as urs: RM88 7GB + 1GB( for first 6 months) + spotify premium with 15gb streaming music + unlimited calls and sms i'm contemplating now and told him to call back later. Reason is i'm currently a Spotify Premium subscriber under Maxis. If I port over to Celcom Gold for RM80/month, i will have subscribe to Spotify Premium again for RM15/month, which total up to RM95/month. i asked him for the 5GB plan and he chocked for awhile, but told me this is the only plan they could offer me Currently on Maxis SurfMore 50 (2GB only but still, damn Maxis... u want play so low mehh? |
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Mar 22 2016, 05:55 PM
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Senior Member
5,867 posts Joined: Feb 2006 |
QUOTE(attw @ Mar 22 2016, 05:49 PM) 5GB data + unlimited calls/texts. Basically it's their OnePlan 158 offered to selected customers at 68 or 78, no idea what is the selection criteria. It's pretty clear from the reports posted above by Maxis customers that those who ported out gets RM68 and those who remain loyal gets RM78. |
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Mar 22 2016, 05:57 PM
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Junior Member
45 posts Joined: Nov 2013 |
QUOTE(jovialguy @ Mar 22 2016, 02:48 PM) how u guys do it Some operator very lansi it seems, you can try calling multiple times to ask them how do you perform a port out, then they will transfer you to the "Maxis Rescue Team" or some sorti m using the surfmore 75 n got another subline called to threaten them to change to celcom somehow the customer service guy said i can go and port out as i wish phew,thought could get a nice counter offer |
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Mar 22 2016, 06:03 PM
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All Stars
32,468 posts Joined: Mar 2005 |
QUOTE(aeiou228 @ Mar 22 2016, 05:55 PM) It's pretty clear from the reports posted above by Maxis customers that those who ported out gets RM68 and those who remain loyal gets RM78. It also depends if you meet their criteria for selection as a "special" customer. If you don't, they happily let you port out.Basically, they are like a Chinaman company - if the boss likes you, he gives you better price. If not, he won't bother. |
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Mar 22 2016, 10:06 PM
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Senior Member
3,076 posts Joined: Jan 2008 |
QUOTE(pokemon01234 @ Mar 22 2016, 04:07 PM) Maixs also called me just now, they offer me RM78 for 5GB data with unlimited call and SMS Do you have to sign a 2 year contract?I took the offer immediately and I am glad that Maxis started to offer to customer who didnt port out also Or free to MNP anytime? |
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Mar 22 2016, 10:08 PM
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Senior Member
1,009 posts Joined: Aug 2012 From: The Legend of the Mysterious Pokémon Island |
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Mar 22 2016, 10:46 PM
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Senior Member
1,719 posts Joined: Feb 2006 From: Kuala Lumpur |
Calling those users who had received and accepted the Maxis special offers. I have accepted their offer which comes with 5GB of data + unlimited call & SMS @ RM78, but what I receive now is only Maxis One 1GB + 1GB (free for 6 months).
I made a call to Maxis and they explained to me I suppose to be getting Maxis One 1GB + 4GB (lifetime) but this 4gb will only comes to everyone including myself on 7th of April. Therefore for temporary solution they gave me 1GB extra first just to last until 7th of April. Is this what's happening to you also? |
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Mar 22 2016, 10:52 PM
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Senior Member
1,009 posts Joined: Aug 2012 From: The Legend of the Mysterious Pokémon Island |
QUOTE(reevephon @ Mar 22 2016, 10:46 PM) Calling those users who had received and accepted the Maxis special offers. I have accepted their offer which comes with 5GB of data + unlimited call & SMS @ RM78, but what I receive now is only Maxis One 1GB + 1GB (free for 6 months). My plan haven't change yet, but they also told me that the extra GB (cant recall the exact GB) will only be given on 7th of April too, so don't too worry and wait until 7th of April and then see how I made a call to Maxis and they explained to me I suppose to be getting Maxis One 1GB + 4GB (lifetime) but this 4gb will only comes to everyone including myself on 7th of April. Therefore for temporary solution they gave me 1GB extra first just to last until 7th of April. Is this what's happening to you also? |
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