Inform MCMC with particular report number

I was already on 30Mbps since July and all this while upload speed only 5Mpbs until last Saturday then I went back hometown. Yesterday came back already more than 10Mbps.

I was on VIP 10 but I don't think that matters because I have been with 5Mbps upload speed all this while.

Anyone,
do this method still working?

It is such a good move to DIY but currently i think the awareness in malaysia is really low plus there is only 1 big company control all the infra which is TM and open the market sharing with maxis and P1(previously before acquisition)... just remember streamy-in-a-box, i think this is very low demand due to lack of either of interest to do it or simply feel very hard to setup for some user(that package i subscribe around 2004 where follow the procedure but take 7 days to activate the account)...

for the device, off course the installer level hard to control but as the tm continuously do rnd to find either good product or cheaper product, so cannot complaint because it is not like meter like tnb or water utilities where they will change for you new generation for better and accurate reading and tampered proof(like put magnet on tnb meter to slow the movement of that last decade meter) ... currently i am using first gen of set-up box compare now is 3rd gen which the white one. If only tm can change their policy if they have new product, user can change with small fraction, not full price but tm current pratice need to pay full amount... for the wifi password, tm need to remind or skmm need to do awareness campaign to ensure the user smart enough to change the password for wifi...

for the pricing, yeah there is no standard but i remember tm and maxis give the guidline for non standard installation even it stated on blue sheet of tm work order. but even the electricity wiring also didn't have standard pricing where contractor A give you rm100 for plug point and other might be cheaper rm50 or expensive rm100.. it depend on your knowledge(sometimes contractor try to con you also) and negotiation skills. how do i know due to my family are contractors also where the pricing is different for each people or company(but still my family pricing is competitive with others. beside that the complexity of installing the fiber is much higher compare wiring plus the device and cable much more expensive compare to copper wire.

actually you can setup of your own internal networking but after the installation finish or you already prepare the internal networking and already know where to put all the device and other things...if you want to relocate the optical modem, it is up to you either want to call certified and experience fiber installer to do the job(maybe cheaper) or call tm again(sure expensive) but keep finger crossed when the non-tm contractor do the job to ensure problem free. but if experience people do that thing, sure nothing will happen...

It is such honor to had this kind of discussion with you as can see others view or opinion and gather information and find the way to serve the customer much better, hope you didnt mind with my opinions ... but i think tm didnt care of our suggestion or info as they will continue follow the old way as their current practice... hope to see one day, can order account from ISP online and waiting the packaging reach to my house, by that time i wish either myrepublic already here with cheaper rate, google net for high speed and free service for 5mbps fiber and so on...

hope to see much more information and ideas...

RT-N12HP is not dual-band. On top of that, my laptop does not support 5GHz but phone does.

guys i received email for service order confirmation with date and time for installation of Unifi. Will the appointed contractor call me 1st prior coming to my home or they'll just popup on the specified time and date?

Coz it's on working day, need to take a day off. Don't wanna waste my cuti la just in case they didnt come on that date.

Normally, installer may call prior before hand.
But there were cases installer just pop up on the pre-set day.

You can always call the installer for confirmation.

installer phoned on the morning itself and come within the hour

Thanks for the feedback guys. I'll just wait and see. Cant wait to test Unifi

my office @unifibiz fixed ip line has been installed on oct22, over one month now, oct22 - nov25, till now still unable to use...

many tweets to @tmconnects, still 'in progress'... now installer no longer pickup our call...

world Klass service!

Guys,my installation was set today. Yesterday TM called me to verify details and confirmed that my installation will be done today. Also they asked me to xontact my apartment management to open the TM CABINET in the apartment to pull cable. So i did and paid RM150 to my management as its standard charge.

Today the installer showed up alone. Came without any tools. He checked my house TM Wallplug anf its empty. (but here in my apartment all installation done by pulling cable from the CABINET). So the guy left cuz he cabt do anything if theres no wiring inside my unit as he only here to do installation inside house.

My question is,what are the options i have here?Do i need to pay a contractor to pull the cable to my unit?Or was it supposed to be done by TM for free?Really confused here. Was on the phone with CS for more than 1 hour withput any solution.

This post has been edited by ncool15: Nov 25 2015, 01:44 PM

normally, installer will offer to install from riser to your unit as extra cost cos its supposed to be done by developer

Time to complain to government agency such as MCMC or CFM

Yea but thid installer came without offering that. Anyone know cheap service provider?

I cannot use the second phone jack on the ONU/BTU. Is this intentional by design?

Yes, if u call TM and said u wan 2nd line, they will activate for u, den u have 2 phone num and got 2 number billing.

no..i mean before upgrading to 30mbps, i was taking 20mbps without hypptv package but with rm20 rebate

no..i mean before upgrading to 30mbps, i was taking 20mbps without hypptv package but with rm20 rebate

Oh well, looks like it's time to use the good old splitter.

Hello guys, this unifi 30mbps package can be upgraded from previous package? Can walk in to tm point and apply?