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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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cherroy
post Oct 31 2015, 01:47 PM

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QUOTE(isildur88 @ Oct 31 2015, 01:35 PM)
want to ask. im about to install Unifi next week. is this the box that they will pull the wire from?
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Can't see clearly, but should be 'yes', as it seems like a DB point.
cherroy
post Nov 25 2015, 10:55 AM

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QUOTE(tolaktakjatuh @ Nov 25 2015, 10:43 AM)
guys i received email for service order confirmation with date and time for installation of Unifi. Will the appointed contractor call me 1st prior coming to my home or they'll just popup on the specified time and date?

Coz it's on working day, need to take a day off. Don't wanna waste my cuti la just in case they didnt come on that date. sweat.gif
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Normally, installer may call prior before hand.
But there were cases installer just pop up on the pre-set day.

You can always call the installer for confirmation.
cherroy
post Dec 6 2015, 09:35 PM

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QUOTE(PPZ @ Dec 6 2015, 05:48 PM)
Guys, since it is now only have 30 Mbps and 50 Mbps, I am wondering how could those who stay in old condo able to subscribe to this speed since they don't have fiber. As far as I know, they can use ADSL 2+ but only max speed is 20mbps right? Then how la? No need for unifi for those who stay in old condo?
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QUOTE(PPZ @ Dec 6 2015, 07:33 PM)
How is it possible to do that? Your apartment still using copper right? I thought only can reach 20mbps?
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It is VDSL2, not ADSL2+

VDSL2 theoretically max threshold is 50Mbps

cherroy
post Dec 7 2015, 09:50 AM

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QUOTE(PPZ @ Dec 7 2015, 08:14 AM)
Thanks guys. So basically the condo I stay with copper line still can use unifi services? We only can register when my home unit show in their online coverage system or is there other way to apply it in order to get it? I have been waiting for so long. Sigh
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Yes, Unifi still can be deployed via copper, as far as many reported and I knew, Unifi is offering until 30mbps for those using VDSL2.

You may ask or register the interest via TMpoint or reseller about the availability.
cherroy
post Dec 7 2015, 10:27 AM

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QUOTE(PPZ @ Dec 7 2015, 10:20 AM)
So my address has to appear inside the system only able to apply for unifi?
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You can register the interest even not appearing in the system.
As if more people are applying in your area, they may expand the coverage to those area as well.

From experience, I found out reseller may the one know first the (or future) availability.
cherroy
post Dec 7 2015, 10:51 AM

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QUOTE(PPZ @ Dec 7 2015, 10:37 AM)
Hmm.. i once asked a reseller near my condo and they said my area got unifi in the future but not sure what they say true or not. So I have register first and hope for the best? My area got unifi box already near the landed housing area.
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You can't have official Unifi registration, but you may register interest with them or in other word asked the reseller to call/approach you when it is available to be registered.

Reseller generally is quite "aggressive" in term of registering user, as their commission is based on number of registration.
cherroy
post Dec 7 2015, 03:52 PM

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QUOTE(Zenobia @ Dec 7 2015, 01:47 PM)
Hi, TM jst installed unifi during weekend. question i want to ask is, it is we not able to login into BTU unit? i able to login to wireless router, but not BTU?

if i changed unifi password, so how i need to reconfigure in btu?

btw, my area is sabah sandakan.
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The password (PPPOE) is with the router side, not BTU.
Just log in the router, the password is set/saved at set up option of the router.

BTU is just like pure modem that bridge the connection.

cherroy
post Dec 28 2015, 02:40 PM

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QUOTE(G K Lai @ Dec 28 2015, 02:18 PM)
What I wish to know are:
Is that possible the agents got the first hand news of future coverage here very soon, so they set up a few posts to grab some future customers in advanced even before our building are ready for Unifi?  hmm.gif

Anyone here can suggest a better way to deal with this situation?

Many thanks in advanced!  notworthy.gif
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Based on my previous experience, reseller may get the info faster where the next area to be deploy.

Normally if there is booth set up outside the area, it just means the area is covered or soon to be.

The building may already pre-installed the port and equipment already, just you may not know.
For apartment, they just need to lay fibre to the ground floor, they do not need lay fibre cable to every floor.

cherroy
post Dec 28 2015, 11:34 PM

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QUOTE(fruitie @ Dec 28 2015, 10:14 PM)
Housemate sent me a message, a contractor came today to change my adapter but I'm not around. Have to call the contractor later. sweat.gif
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I don't follow up much on this thread, what is the reason for the need of change of adapter?
cherroy
post Jan 21 2016, 10:34 AM

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QUOTE(^Ware^wolf @ Jan 21 2016, 10:02 AM)
is our equipment's warranty get extended for another 1 more year when we renewed our contract ?

the telemarketer confirmed with me on the extended warranty

and now TM twitter said the other ways round ....

who lie to me now ?
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As far as I knew,
the answer is no, renewal of contract through package upgrading doesn't get extended 1 more year warranty.
Only those life-time warranty equipment aka BTU got life-time warranty.



cherroy
post Feb 3 2016, 09:06 AM

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Please open a new topic v24 for furtherance of this topic as it has reached more than 200 pages.
Ty.

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