You are actually paying RM179 for 30Mbps (5Mbps upload) & HyppTV Aneka pack. Means you only pay RM179, NOT RM179 + RM30.

Actually, the breakdown of the charges are like that:

Unifi 30Mbps: RM169
HyppTV Aneka: RM30
TOTAL: RM199
Less Special Discount: (RM20)
YOU PAY: RM179

It's called UniFi Advance, NOT VIP30. Walk in to any TMpoint (except the authorized reseller outlets) to get it done, but you will lose the free calls.

Can you at least show the first 2 parts of the IP address??

E.g. 172.16.*.*

Log in to OCC and you can see the package you are signed up for, and if you have the discount registered.

Yup, so you will be paying RM179, of course + 6% GST.

Hmm, looks like those who upgrade now get to enjoy the free 600 mins calls, and yet still get RM20 discount.

Those of us who upgraded earlier, now can ask for the RM20 discount but need to forgo the 600 mins calls.

But shouldn't be a big issue for most users. For me, I hardly make calls, not to forget today you can make calls on many apps including WhatsApp & WeChat.

If you read the UniFi Advance FAQ, Fair Usage Policy (FUP) does apply.

Even I am using Asus RT-N12HP (high-power 9dBi antenna), I can only get at best around 22Mbps (usually around 15Mbps to 18Mbps) when I am within 2 or 3 metres from the wireless router. (I am using UniFi Advance 30Mbps)

The culprit is the congestion of too many wireless APs in my condo. Neighbors from all directions also have their own hotspots. Previously I could only get 10Mbps or less but after trial and error with different channels, I managed to get what I am getting now

UniFi has been down since yesterday evening and was told that 50 subscribers at my area facing the same problem due to an infrastructure breakdown and will be solved by Friday, November 13

Finally service restored after 5 days of outage.

Apparently, some 3rd party idiots (NOT TM) accidentally cut off a cable, causing outage to 50 customers at my condo.

which TMpoint you went? Apparently, staff at some TMpoint is "unaware" of this.

not exactly sure but,

1) TM contractors were doing some upgrading works replacing some copper infrastructure.
2) My condo telecommunications room are accessible to both TM & TIME installers & technicians.
3) MRT construction right outside.

The culprit could be one of them.

The pricing (excluding GST) is supposed to be calculated this way, at least this is what shown in the bill.

UniFi Advance (30 Mbps) : RM169

Add-on HyppTV Pack : minimum RM30

And of course the discount : -RM20

1) Don't think you can. The VIP packages are no longer offered.

2) Even if it is still available, reverting means a RM500 penalty.

Recommend you get Asus RT-N12HP or RT-N14UHP

AsusWRT has better firmware than the TP-Link ones and both the above Asus models are "HP" models, where they come with high-gain 9dBi antennas and provides stronger signals.

However, do take note if you live in a crowded environment such as apartments, interference will still not give you optimum speed using wireless.

I can't even get 30Mbps on wireless, using Asus RT-N12HP.

Initially only managed to get 18Mbps at best, but after tweaking by changing the 2.4GHz channel to a less congested one, it improves to 23Mbps at best!

Nothing wrong with TM UniFi in this case, but since I stay in a high-rise and wireless access points from neighbors are transmitting in all directions, there is nothing much I could do to further improve the wireless.

I have resorted to use cable (when it's possible to connect directly) or otherwise using HomePlug. In both cases, 30Mbps can be achieved!

the weakness could also be the wireless interface (most likely antenna or driver) of the device itself. I do know some who purchased external USB wireless dongle and can achieve more stable connection with it.

RT-N12HP is not dual-band. On top of that, my laptop does not support 5GHz but phone does.

Went in to TM website and looks like even after December 31, 2015, the RM20 discount is still applicable for UniFi Advance plans!

Why not get one of the Asus ones with high-powered antennas?