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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time
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kimyee73
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Nov 15 2015, 01:56 PM
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I've received my first bill with 30mbps + Aneka + free 600 mins call. It is really true, no BS from TM
Previous package rm179 - VIP 10 rm199 - Discount -rm20 - free call to TM fixed line - Hypptv basic package
New package rm179 - Unifi Advance rm169 - Discount -rm20 - Hypptv Aneka pack rm30 - free 600 mins call to any fix or mobile numbers (already saved rm25 calling mobile numbers instead of using handphone)
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blacktubi
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Nov 15 2015, 02:03 PM
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QUOTE(Cyclonechuah @ Nov 15 2015, 01:40 PM) anyone know how to check for port availability for unifi? wanted to subscribe to unifi, Maxis or Unifi fiber better? my location is pandan perdana, perdana villa PV3, Jalan Perdana 2/1, 55300 KL currently i rented a room, and my house already have maxis fiber, but due to the constant upload data, my game experience has been horrible with the ping fluctuation between 14ms ping to 1000ms ping. I've been thinking about setting up QoS to improve my condition, but Maxis Fiber router provided does not have QoS function(i know it has it via Telnet configuration), but account and router belongs to landlord. so i think i should avoid screwing up his router. You need a better router if you want QoS. You can replace the Maxis router easily if you don't use the VOIP.
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kaiserreich
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Nov 15 2015, 03:39 PM
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Went to change rm199 30mbps to rm179. They want to renew my contract. Side note, unifi coverage in alor setar. Very limited
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tolaktakjatuh
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Nov 15 2015, 05:37 PM
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QUOTE(kaiserreich @ Nov 15 2015, 03:39 PM) Went to change rm199 30mbps to rm179. They want to renew my contract. Side note, unifi coverage in alor setar. Very limited
Max package 50Mbps in AS? Went TMpoint AS to ask for unifi, they said my area is not under coverage yet. Just yesterday TM technician came to deploy the unifi distribution box (i think it is) to the electric pole in front of my house. Hope will get Unifi soon. 1Mbps is killing me
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Nagashiro
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Nov 15 2015, 06:11 PM
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Hello LYNers,
I wish to terminate my UniFi but the CS told me I will need to bring in the modem (BTU) to return to them in order to proceed with the termination.
I would like to know is it possible for me to terminate it with another unit of BTU bought elsewhere as I have moved out from the house and the house is rented plus no one is staying there anymore including the owner.
Thanks in advance !
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jusbella
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Nov 15 2015, 06:36 PM
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U can try, but not sure they'll find out or not since the btu is bind with your user id n mac address. QUOTE(Nagashiro @ Nov 15 2015, 06:11 PM) Hello LYNers, I wish to terminate my UniFi but the CS told me I will need to bring in the modem (BTU) to return to them in order to proceed with the termination. I would like to know is it possible for me to terminate it with another unit of BTU bought elsewhere as I have moved out from the house and the house is rented plus no one is staying there anymore including the owner. Thanks in advance !
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Zi-Tech
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Nov 15 2015, 07:48 PM
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QUOTE(Nagashiro @ Nov 15 2015, 06:11 PM) Hello LYNers, I wish to terminate my UniFi but the CS told me I will need to bring in the modem (BTU) to return to them in order to proceed with the termination. I would like to know is it possible for me to terminate it with another unit of BTU bought elsewhere as I have moved out from the house and the house is rented plus no one is staying there anymore including the owner. Thanks in advance ! your btu is lost or what??? i didnt see any purpose to keep the btu....
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Nagashiro
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Nov 15 2015, 08:26 PM
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Its not lost but just kept inside the house and the owner is not around for 2 months at least. Not willing to pay for Extra RM300 anymore.
TM refuses to halt or terminate the account without the BTU.
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zher4883
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Nov 15 2015, 08:39 PM
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QUOTE(Nagashiro @ Nov 15 2015, 08:26 PM) Its not lost but just kept inside the house and the owner is not around for 2 months at least. Not willing to pay for Extra RM300 anymore. TM refuses to halt or terminate the account without the BTU. Well you had no choice but to terminate only after you returned the btu. Unless you don't mind getting blacklisted
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vez
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Nov 15 2015, 08:46 PM
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QUOTE(Nagashiro @ Nov 15 2015, 08:26 PM) Its not lost but just kept inside the house and the owner is not around for 2 months at least. Not willing to pay for Extra RM300 anymore. TM refuses to halt or terminate the account without the BTU. btu is belongs to TM, lifetime warranty https://www.tm.com.my/Home/Broadband/unifi/...ipment-BTU.aspxyou must return... ask TM whether can suspend the line for two months since nobody at home, wait for owner back and proceed with btu and termination
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Nagashiro
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Nov 15 2015, 09:19 PM
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QUOTE(Zi-Tech @ Nov 15 2015, 07:48 PM) your btu is lost or what??? i didnt see any purpose to keep the btu.... QUOTE(vez @ Nov 15 2015, 08:46 PM) btu is belongs to TM, lifetime warranty https://www.tm.com.my/Home/Broadband/unifi/...ipment-BTU.aspxyou must return... ask TM whether can suspend the line for two months since nobody at home, wait for owner back and proceed with btu and termination Had tried to ask TM for it, they refuse to do any suspend and the charge will be continue until I return the modem and complete the termination.
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vez
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Nov 15 2015, 09:27 PM
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QUOTE(Nagashiro @ Nov 15 2015, 09:19 PM) Had tried to ask TM for it, they refuse to do any suspend and the charge will be continue until I return the modem and complete the termination.  cant help much... try contacting owner see anything can do, otherwise just pay 300 because if delay two months you have to pay two more months bills which could be more than 300
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jimbet1337
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Nov 15 2015, 09:36 PM
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Guys, a silly question here.
I still have the boxes for the dect phone, wireless router and the btu. Say if I want to terminate my account someday, do I need to return all the equipments including the boxes as well?
Just did a housekeeping. Thinking to get rid the boxes.
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zher4883
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Nov 15 2015, 09:51 PM
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QUOTE(jimbet1337 @ Nov 15 2015, 09:36 PM) Guys, a silly question here. I still have the boxes for the dect phone, wireless router and the btu. Say if I want to terminate my account someday, do I need to return all the equipments including the boxes as well? Just did a housekeeping. Thinking to get rid the boxes. Only BTU for landed house or VDSL2+ Modem need to be returned. They won't even ask for adapter.
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jimbet1337
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Nov 15 2015, 09:56 PM
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QUOTE(zher4883 @ Nov 15 2015, 09:51 PM) Only BTU for landed house or VDSL2+ Modem need to be returned. They won't even ask for adapter. Thanks
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xbbshampoo
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Nov 16 2015, 09:43 AM
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QUOTE(doraemonkiller @ Nov 15 2015, 12:36 AM) Last time my VIP20 charges is Internet : RM220 HyppTV :RM9 the latest become Internet : RM124.88 HyppTV : RM104.52 Wtf.... How can they transfer the price to HyppTV.. They should reduce to cheaper price... I have the same issue as you man, may I ask did you resolve it with tm?
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Xefron
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Nov 16 2015, 10:44 AM
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QUOTE(raist86 @ Nov 14 2015, 08:29 AM) Got a letter about it too. Maybe they are testing a new fibre modem or new iptv. Thats the only 2 equipment in house that must use tm eq. they are planning to replace ur ONT/BTU.Most probably all users with Alcatel Lucent ONT will get a replacement. This post has been edited by Xefron: Nov 16 2015, 10:48 AM
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aneip
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Nov 16 2015, 11:17 AM
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QUOTE(Xefron @ Nov 16 2015, 10:44 AM) they are planning to replace ur ONT/BTU.Most probably all users with Alcatel Lucent ONT will get a replacement.  Receive the letter also.. currently using lucent alcatel.
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eternity4av
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Nov 16 2015, 11:39 AM
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QUOTE(Xefron @ Nov 16 2015, 10:44 AM) they are planning to replace ur ONT/BTU.Most probably all users with Alcatel Lucent ONT will get a replacement.  but I just got this returned the other day during my termination, now I'm using the white LED ones. Wonder which will they replaced with.
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