only 1 item shown out of 3 items i bought

Photo

this is normal..and ur quantity is 3..its written there ya.

btw, the bag nice?

thanks sifu.

bag nice or not don't know yet. i just grab what i can during 11.11 sale.

Wonder what takes so long for them to record your item into system, this is ABX, never use them before.
I would like to ask you to contact ABX customer service in China, do you know how?

can u guide me, i dont know how. can talk in english?

It’s the 11/11 madness. Two of my parcels also stuck at 派件 since 19/11, today only finally 入仓 for consolidation waited 6 days in total. Just have to be patient.

I heard their warehouse is so full that the delivery trucks had to queue for a few days outside their warehouse just to offload the parcels.

I tried asking customer service. No use. They just ask you to be patient and wait for the status to change.

Hi, want to ask for opinion

I would like to try sea shipping from taobao, which forwarder is the best? Any tips? And about the 6% gst charge, when do we need to pay? Tq:)

just wanna share, my order (2 items in single order) have been separated during shipping. first item received yesterday (shipped from warehouse on 20/11), second item just shipped from warehouse today.

talked to their CS and they told me they separated the order to expedite the process due to 11/11 backlogs.

anyone here knows hw they calculate shipping charges?

my item 55.42kg -->374.36yuan
B.30.0kg-60.0kg； 每 kg： ￥5.5
shouldnt it be 55.42kg = 304.81yuan

1-30kg = xx/kg (whatever is stated to your location)
55.42-30kg = 25.42kg
25.42 is rounded up to 26kg...hence 26kg x 5.5yuan for 30-60kg

looking at it...it's cheaper by half compared to my location EM

if not mistaken , you still need to pay on the item gst .

seller separated your order into 2 parcels? omg...u gonna hectic arranging it. I kena twice.. troublesome

not seller cos i bought both items from different seller. the warehouse did that.

I also ordered something from 11/11 sales and using DEX-ABX shipper via consolidated shipping. Until now, i havent received anything and seems like still stuck in warehouse and there was no status update since 23 Nov.

I've asked CS but they only mentioned it's scheduled for delivery but i dont think it takes so long to air ship to Malaysia. I've checked the tracking number in ABX web site and there's no record yet.

On the contrary, the other shipment i did via direct shipping is supposed to arrive today.

2017-Nov-11Sat.10:13:13【中国】包裹正在等待揽收
16:19:11【中国】[苏州市]中通快递 昆山城北三部收件员 已揽件
19:45:23【中国】[苏州市]快件已从昆山发出，准备发往广州市
2017-Nov-14Tues.17:25:45【中国】[广州市]快件已到达 广州中心
17:30:04【中国】[广州市]快件已从广州中心发出，准备发往广州市
22:13:39【中国】[广州市]快件已到达 广州新太和
23:24:54【中国】[广州市]广州新太和派件员：国际仓 15302251883正在为您派件
2017-Nov-16Thur.00:58:42【集运】您的包裹已被递壹时集运仓签收
00:59:45【集运】您的包裹已被DEX集运仓正常入库。
2017-Nov-21Tues.23:51:47【海外】您的包裹已被递壹时集运仓正常出库
2017-Nov-23Thur.15:40:00【海外】您的包裹预计航班到达时间

yeap...you are correcto !

6% tax will be imposed on the item's price, excluding shipping charges

so you need to calculate sea freight vs air freight...sometimes air freight cheaper

How to chat with the warehouse customer service?

Paid for consolidate shipping on 20 Nov till now still at 等待出库
Double 12 coming soon summore..

Click the icon circled in red.

Which courier/warehouse you use?