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 Taobao Global Direct Shipping - experiences?, The good and the bad

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MsPopcorn
post Jul 9 2017, 09:40 PM

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QUOTE(alucard89 @ Jul 9 2017, 09:34 PM)
I've ordered chairs, desk, ping pong table
So far so good
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goods received in perfect condition? plan to order office chair biggrin.gif
MsPopcorn
post Jul 9 2017, 09:44 PM

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QUOTE(puddited @ Jul 6 2017, 11:47 PM)
hi, my mom purchase an item from taobao and received the item. the item received is not as advertised. is it possible to refund it or something.?
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is the item expensive?

if no, then dont think to refund. Because shipping from Msia back to China might be more expensive than the item cost blush.gif
MsPopcorn
post Jul 10 2017, 01:10 PM

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QUOTE(tek_kee @ Jul 10 2017, 12:50 PM)
okie will try that first, thanks for your advise. if they ask me to send back the wrong parcel should I do that? shipping gonna cost alot sad.gif
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just order a new unit of the one which didnt send to u ... if the price is cheap
MsPopcorn
post Jul 11 2017, 06:54 PM

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QUOTE(Mr Gray @ Jul 11 2017, 02:49 PM)
I used Lazada (air) shipping option at Taobao. Anybody knows which shipping agent are they using? I have tried the tracking number at Skynet & Pos Laju. But it doesn't work
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lazada is super slow..

i ordered quite a number of stuffs and separate them into 2 orders.

1 order courier via ZTO
1 order courier via Lazada (Air)

Both consolidated at the same time and make payment. Guess what, ZTO ready to dispatch out from China and Lazada still packing in the warehouse.

Sigh, why Taobao go collaborate with Lazada..Lazada service is terrible slow bangwall.gif
MsPopcorn
post Jul 11 2017, 07:01 PM

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QUOTE(Mr Gray @ Jul 11 2017, 06:57 PM)
Alibaba which owns Taobao also owns Lazada. Jack Ma had spent USD 2 billion to buy a majority stake in Lazada. Lazada would be their main channel for Asean consumers. So it makes sense for taobao to help lazada in ways that they can.
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yea, i read the news. But seriously Lazada way of doing work is...sibeh slow biggrin.gif
MsPopcorn
post Jul 11 2017, 07:04 PM

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QUOTE(Mr Gray @ Jul 11 2017, 02:49 PM)
I used Lazada (air) shipping option at Taobao. Anybody knows which shipping agent are they using? I have tried the tracking number at Skynet & Pos Laju. But it doesn't work
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Finally Lazada has ready my parcel. Btw, to answer your question, mine is from 4px hmm.gif
MsPopcorn
post Jul 12 2017, 01:50 PM

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QUOTE(Mr Gray @ Jul 12 2017, 11:05 AM)
Does your tracking number begin with 82? Mine begins with 82. And it's not 4px. Hmmm
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mine starts with 81..
MsPopcorn
post Jul 17 2017, 11:32 AM

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QUOTE(Zi-Tech @ Jul 17 2017, 12:54 AM)
can somebody help me with this... still waiting the parcel but on system just show this...

[attachmentid=8970828]

it is the parcel been in malaysia???
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look like your parcel sent to wrong recipient sweat.gif
MsPopcorn
post Jul 17 2017, 02:06 PM

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QUOTE(Zi-Tech @ Jul 17 2017, 01:25 PM)
i am afraid they giving wrong tracking number than in system shown different layout...
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most probably you need to request seller to refund since u didnt receive the parcel.

I have similar case like yours, parcel reached Msia but redirected to Singapore though the tracking number shown is mine.

I called seller and courier, end up give up and request for refund.
MsPopcorn
post Jul 18 2017, 02:03 PM

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QUOTE(imranzero @ Jul 17 2017, 09:21 PM)
anyone know how to contact lazada air warehouse..email or something?
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use their messenger..its in the app
MsPopcorn
post Jul 20 2017, 02:21 PM

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QUOTE(imranzero @ Jul 20 2017, 02:10 PM)
you have to change ur taobao region..i use world.taobao no see. but if use malaysia 1 ,the direct shipping is there..having the same trouble 2 days ago.
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thanks for update..will try later rclxms.gif
MsPopcorn
post Nov 11 2017, 11:12 AM

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QUOTE(alucard89 @ Nov 11 2017, 02:11 AM)
Hi guys, how does the rebate work?
I was paying for an order and got rm30 off (which is like 10% off total price)
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when your transaction amount reached rm300 and above, u will get rm30 off from rev pay.

This post has been edited by MsPopcorn: Nov 11 2017, 11:12 AM
MsPopcorn
post Nov 13 2017, 10:30 PM

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lol..forget about ezbuy..lapsap service

just direct purchase from taobao..easier, sensitive item can go thru agent in China..

Malaysia one usually will go thru agent in China as well, party A (China) mark up + party B (Msia) mark up = u pay ...

biggrin.gif *agent in LYN dont bash me

This post has been edited by MsPopcorn: Nov 13 2017, 10:31 PM
MsPopcorn
post Nov 16 2017, 03:08 PM

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QUOTE(ru40342 @ Nov 15 2017, 03:56 PM)
Question: Can cured pork (金华火腿)be shipped to Malaysia?
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nope..
MsPopcorn
post Nov 17 2017, 06:34 PM

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QUOTE(jutamind @ Nov 17 2017, 04:41 PM)
my parcel is probably cost CNY 810 including shipping charge, which works out to be RM508. Will the parcel be retained by Kastam or charged with duties/GST?

Anyone who has ordered over RM500 via consolidated shipping before?
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wont kena la.. rm1k pun belum kena before thumbup.gif
MsPopcorn
post Nov 21 2017, 11:41 AM

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avoid 4px ...terrible service
MsPopcorn
post Nov 21 2017, 11:59 AM

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QUOTE(wyshin88 @ Nov 21 2017, 11:50 AM)
What happened? Who is their local courier service?
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4px is their local courier..

guess what, i have parcel signed by 4px warehouse, but till now they still not yet check in my item. vmad.gif

i've waited for like 1week+ .. all items are ready for consolidated except this parcel..message their support team and give me many reasons, eg: 11.11

I placed other orders via Lazada / ZTO, the items already reach my doorstep blush.gif
MsPopcorn
post Nov 21 2017, 04:48 PM

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QUOTE(ZintanthraX @ Nov 21 2017, 03:32 PM)
wanna share my experience with skynet.

i have two parcel from two different orders.

been using the skynet tracking no last week, but no result. out of sudden, it reached my house on saturday (already checked on saturday night, no result). right after i got the parcel, i track again and there you go, out of sudden all status from past few days updated.

now waiting for another parcel. seriously, skynet tracking is a joke.
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be careful yo..

sometime the parcel will stuck at Skynet warehouse (CR2) not moving for no reason.

I tried their service few times and concluded opt out skynet in my list rclxms.gif

one nightmare, my parcel reached skynet CR2..i waited for few days for delivery. No respond. Give them a call, they said the parcel not mine even though I have the tracking no. in my taobao list. Guess what, the parcel is in transit to Singapore bye.gif I'm like wtf? Skynet push the ball to seller, ask me to contact seller.. but seller provided the consignment note which have my details on it..

LOL..end of the day, let it go~let it go~ let the parcel send away je whistling.gif i requested refund
MsPopcorn
post Nov 21 2017, 05:48 PM

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QUOTE(ZintanthraX @ Nov 21 2017, 05:11 PM)
wth how is that even possible?

my first parcel was sent from the warehouse on 16/11, reached me on 18/11.

second parcel sent from warehouse on 18/11, still haven't reached me (unable to track summore).

definitely won't be using the direct shipping after this.
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direct shipping is fine.. just dont go for the consolidated shipping
MsPopcorn
post Nov 22 2017, 12:12 AM

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QUOTE(ru40342 @ Nov 21 2017, 10:22 PM)
Hi all, my items (ordered on 11/11) have been stuck in "送关" for almost 1 week. I ask the courier and they say it means it is still at customs checking in China and they do not know the ETA for my items due to rubbish reasons.

All my previous orders did not have "送关" in the delivery status.

Anyone knows what is "送关"?
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customs..

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