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Taobao Global Direct Shipping - experiences?, The good and the bad
jutamind
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Sep 12 2016, 12:59 AM
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I'm buying from taobao for the 1st time using TGDS. Current status is 您的包里异常。detailed status as below (according to descending time):
Departed to Hub Collection 送关 卖家发货
All items have been collected in central warehouse before sending to custom. What does it mean by 您的包里异常? Will the parcel still be sent to me?
PS: I've ordered some clothes, shoe and 2 usb cable. Any issue with such items with China custom?
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jutamind
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Sep 12 2016, 12:23 PM
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Now status is shown as 出关. How do I check skynet tracking number? QUOTE(wtw0911 @ Sep 12 2016, 12:15 PM) Since it is showing collection and departed to hub, I guess your items are already in Malaysia. There is a tracking number that starts with 6000 which you can use to track on skynet website Normally I will receive my items the second working day after it shows collection
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jutamind
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Sep 12 2016, 12:59 PM
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I'm using taobao mobile apps. Don't think there's such menu. I can only find 我的淘宝 >> 国际物流助手 Go to 已买到的宝贝 >> 淘宝集运 >> 海外物流订单 >> 物流订单详情 >> 物流配送单号 [/quote]
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jutamind
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Sep 13 2016, 08:37 PM
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I've received my goods from skynet. When I go to taobao apps and go to 我的淘宝 >> 全部订单, I see the list of product I ordered. Should I click 确认收货 button on each product? Even if I click on this button, I was prompted for 6 digit password which I have no idea what it was and it seems like the password to make payment. [quote=jutamind,Sep 12 2016, 12:59 PM] I'm using taobao mobile apps. Don't think there's such menu. I can only find 我的淘宝 >> 国际物流助手 Go to 已买到的宝贝 >> 淘宝集运 >> 海外物流订单 >> 物流订单详情 >> 物流配送单号 [/quote] [/quote]
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jutamind
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Sep 13 2016, 10:03 PM
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I tried the pin code that I can remember of and it works. So far pretty pleasant experience using direct shipping. QUOTE(wtw0911 @ Sep 13 2016, 09:48 PM) If all the items that you have ordered has no problem then you can click on 确认收货 Regarding the six digits pin, same thing happened to me. I remembered I never set it before so I click on the reset button and there I set my new pin successfully. If you are lazy to do so, you can wait for the time remaining to finish and then the money will be released to the seller automatically. I made payment to zto on last saturday and now I am still waiting for my shipment to arrived
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jutamind
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Sep 13 2016, 10:58 PM
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Yes first time through taobao even though few times using aliexpress So far has been able to control the urge to purchase more QUOTE(wtw0911 @ Sep 13 2016, 10:42 PM) Is this your first time buying from taobao? Don't get addicted to it though haha I am already addicted now. Making new purchase few days after I received the items from last order.
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jutamind
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Sep 14 2016, 07:06 AM
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Has anyone tried returning a product bought through taobao? What's the prices like and do we have to bear the shipping cost? QUOTE(alucard89 @ Sep 13 2016, 11:24 PM) If there's one taobao can guarantee is you'll get your item shipped within just a week Compare to aliexpress, if they're using free postage by chinapost, could take anytime from 2 weeks to almost a month.
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jutamind
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Sep 14 2016, 09:02 PM
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did you ship back the goods after getting back the refund? QUOTE(wtw0911 @ Sep 14 2016, 08:54 PM) The shipping cost back to China may cost even more than the product price itself. There's once I received a not as per described item and requested refund from the seller. They accepted the refund request and I got my money back within one week.
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jutamind
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Nov 6 2016, 12:22 PM
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are we allowed to order liquid stuff like shampoo from Taobao if we ship using direct shipping? will it be retained by Kastam?
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jutamind
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Nov 6 2016, 10:23 PM
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Just want to reconfirm as the seller did mention that air freight can't send liquids. Any alternative shipping method to ship things with liquids? QUOTE(joeycyoon @ Nov 6 2016, 04:39 PM) If i am not mistaken, liquid is not allowed to ship with air freight. (It does depends on volume of the liquid actually)
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jutamind
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May 13 2017, 05:49 PM
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Anyone bought dashcam using direct shipping? Any issues with Kastam?
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jutamind
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Jun 8 2017, 01:04 PM
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My direct shipment has been having the status 送关since yesterday 6pm. i think the shipper is 中通秀澤。May i know how long does it get stuck in Kastam and where i can check the shipment status for Malaysian delivery partner?
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jutamind
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Jun 8 2017, 05:20 PM
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I thought送关is referring to the Kastam in Malaysia? Who do i call to find out the status? I was given the 6000xxxxxxxx tracking number but dont know where to check. QUOTE(Pebbie @ Jun 8 2017, 04:31 PM) my worse experiece was 2 weeks. taobao cited plane issue but i really doubt that as they can just put my item into another plane.
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jutamind
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Jun 8 2017, 10:00 PM
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I checked Skynet web site but there's no status available. Tried abxexpress as well and also no status. QUOTE(Pebbie @ Jun 8 2017, 08:21 PM) can check using website. mine was showing custom status for 3 days then show flight delay status for 4 days before they attempt sending to custom
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jutamind
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Jun 9 2017, 10:34 AM
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Status changed to Collection early morning today for one of the item I ordered. Checked in Skynet and status is also Collection (WHR) QUOTE(wtw0911 @ Jun 8 2017, 11:53 PM) Tracking number starting with 6000 is skynet. The status will only start appearing on their system once they have collected it from the kastam malaysia / after the kastam released the parcel to them
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jutamind
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Jun 28 2017, 05:14 PM
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I'm also waiting for arrival of my shipment. I also have the same status, from送关then change to航班延误. Anyone had this tracking status航班延误before? I thought送关means arrival in Kastam Malaysia already but why still delay in flight schedule status message(航班延误)? btw, shipper ref no starting from 6200 is going to be delivered from which local courier firm? QUOTE(cutepuppy97 @ Jun 28 2017, 03:21 PM) This post has been edited by jutamind: Jun 28 2017, 05:15 PM
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jutamind
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Jun 28 2017, 10:16 PM
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I'm waiting for 2 deliveries. One of them was ordered on 18th and now status changed to 已签收this evening. The 2nd order was on 20th and the status is still航班延误 QUOTE(cutepuppy97 @ Jun 28 2017, 10:05 PM) BTW when you order? I hope someone can give us an answer yesterday sent 3 email to 2 diff logistic company and taobao got no reply yet... First time using this service already like this...
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jutamind
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Jun 29 2017, 09:58 AM
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Mine is direct shipping. So don't know which courier is assigned to do local deliveries QUOTE(lyc1982 @ Jun 29 2017, 09:41 AM) which courier did you guys opt for ? so far abx hasn't failed me yet
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jutamind
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Jun 30 2017, 07:08 PM
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I've received the first delivery by Skynet today. Still waiting for second delivery. Status now is已签收。Seems like the shipment is shipped by YTO Express. Who is the local courier that partner with YTO Express. Tracking number is 62000000xxxx QUOTE(cutepuppy97 @ Jun 28 2017, 10:22 PM) I'm also in the same week ordered and payed on the 18. At least now I'm not alone. :'(
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jutamind
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Jun 30 2017, 11:18 PM
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Since parcel is just flying out today, how do you know the second parcel can arrive tomorrow or Monday? Won't it be retained in Kastam Malaysia at least a day or two? QUOTE(cutepuppy97 @ Jun 30 2017, 08:20 PM) Today all my package has been confirmed and I asked the CS they said today will fly out. 2017-Jun-30Fri.18:22:49【海外】已签收 this only fly out... :/ ///// today my first order from agent arrived second one coming like tmrw or monday
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