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 Taobao Global Direct Shipping - experiences?, The good and the bad

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sunfl0w3r
post Nov 9 2017, 01:50 PM

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QUOTE(ivzh @ Nov 4 2017, 09:04 AM)
Hi, guys, taobao 11.11 is coming, in dilemma which courrier service to choose, and which route?

Sea or by Air

Sea - Need to pay 6% GST, and may take very long to reach me, will sea shipment kena tahan by custom for duty tax?

Air - No need pay GST, but i kinda worry about the duty tax, i will need to separate it to few parcel.

I think i may spend around 2k to 3k..for own use, mainly clothes, shoe, and children toys (i think will be totally 10kg)
so better to ship by sea or air?
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Wondering the same thing too. My shopping cart close to rm2-3k already. Should I just separate the parcels when they arrive at the warehouse?
I read from forwarding company website, saying normally, parcels less than 20kg, and declared value less than rm500 won’t be inspected by customs.
If I have rm2k worth of items, should I separate into 4 parcels? Or gamble with 1 or 2 parcels. Anyone kena gst before?

This post has been edited by sunfl0w3r: Nov 9 2017, 01:51 PM
sunfl0w3r
post Nov 9 2017, 01:53 PM

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QUOTE(Afiffar @ Nov 1 2017, 09:14 AM)
Hi, have anyone been using dex-abx courier service from taobao?
My parcel was sent to Malaysia on friday (27 oct) night, then got no update until tuesday (31 oct) saying that "your shipment is partially uplifted". Up till now no new updates😰😰
Anyone had the same problem before?
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ABX is quite slow in updating their system. You can try calling the local ABX office to ask

sunfl0w3r
post Nov 9 2017, 01:56 PM

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QUOTE(Afiffar @ Nov 6 2017, 12:29 PM)
Ok thank you sir

But, do you know any forwarder service that dont use volumetric weight? Once shipped my item using ZTO, the actual weight was 3kg but I was charged 9.5kg because of the volumetric weight of my items😥
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You will hv to find shipping agents like ECTbuy that doesn’t count volumetric weight

sunfl0w3r
post Nov 9 2017, 01:58 PM

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QUOTE(minde @ Nov 8 2017, 10:45 AM)
Hey tried paying deposit for 11.11 goods but Alipay suddenly don’t recognize my malaysian card. Any fix ?
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From what I understand they only accept Alipay for 11.11 deposits. I also wanted to put deposit but couldn’t 😭
sunfl0w3r
post Nov 16 2017, 04:55 PM

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QUOTE(coolstore @ Nov 10 2017, 03:09 PM)
by latest deveploment,

budget 2018 announce above rm800 only tax, but may only start on 1/1/2018. however, we knew even now below rm500 can also get tax just up to custom personnel "mood".

however, 20kg , better don't do it.

should not exceed 10kg by now as saw this news in somewhere, forgot where...

don't 100% trust forwarding co., the tax going bearable by recipient finally. if u complaint, they would just answer u "rarely" "unfortunately" this kind of thing, shipping fees already in their pocket.
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Thanks. Finally on 11.11 I decided to order via two accounts to take advantage of the rmb12 taobao shipping angpao.

One via dex-abx
The other PRouter-lazada

So far, out of the 11 parcels at dex. Only 3 ready for consolidated shipping out of 7 parcels which have already arrived at warehouse. They took approximately 3 days to get the parcels ready for consolidated shipping.

At PRouter, 29 parcels. Just consolidated 17 parcels for shipment today. Parcels which arrive at warehouse are ready for consolidation the next day. Paid rmb161 for 9.5kg. Fingers crossed I will get my first shipment early next week.

I guess PRouter has better service this time round. Anyone else having similar experience with DEX?

sunfl0w3r
post Nov 17 2017, 08:14 AM

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QUOTE(Vio @ Nov 16 2017, 06:59 PM)
mind if i ask where to find the rmb12 taobao shipping angpao? bought stuff during that day but no notification that i got it

also how does abx charge ? any place to refer the charges?
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The shipping voucher was available on mobile taobao homepage since 1st November till 11.11.the banner has now been taken down. It will autodeduct if you had that angpao

Charges here, change the country to Malaysia
https://world.taobao.com/markets/all/2016_l....5bb806729lDeDn
sunfl0w3r
post Nov 17 2017, 08:18 AM

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QUOTE(miromiro @ Nov 15 2017, 03:39 PM)
1st timer here my item,包裹已被中通集运仓正常入库-> 包裹正在等待搜 , then stop here for 2 days already, does this mean the ship is on it way to malaysia?
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Should be ready for consolidated shipping. Have you checked if there is a weight available? if yes, you can pay for consolidated shipping charge, and then they will send it out to malaysia
sunfl0w3r
post Nov 17 2017, 09:25 AM

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QUOTE(Vio @ Nov 17 2017, 08:23 AM)
thank you , might have missed out.
no wonder im being charged almost Rm200 for a chair... is there anyway to cancel the purchase?
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If it has already been sent out by the seller you will have to wait till it arrives at the warehouse, inform the seller to discuss to request for a refund, and 退回卖家 return to seller. But i think you will have to pay for the local courier charges for sending it back to the seller if the seller agrees to refund you in the first place.

sunfl0w3r
post Nov 17 2017, 10:02 AM

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QUOTE(miromiro @ Nov 17 2017, 09:42 AM)
yes they using ABX send now, and reach malaysia now, but haven't reach my place yet,still scanning? how many day's they need?  hmm.gif
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My last experience with ABX wasn’t good. They are very very slooooooowwww and their system isnt updated frequently. If you can’t wait, you can pick it up on your own from their warehouse at kampung baru subang, near the subang airport. Do call them first to find out where your parcel is
sunfl0w3r
post Nov 18 2017, 11:01 AM

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QUOTE(jutamind @ Nov 17 2017, 04:41 PM)
my parcel is probably cost CNY 810 including shipping charge, which works out to be RM508. Will the parcel be retained by Kastam or charged with duties/GST?

Anyone who has ordered over RM500 via consolidated shipping before?
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I’ve ordered rm600 plus before 6.5kg via prouter during 6.18 sales. Didnt get charged gst. I think it depends on your luck

sunfl0w3r
post Nov 20 2017, 04:46 PM

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QUOTE(sunfl0w3r @ Nov 16 2017, 04:55 PM)
Thanks. Finally on 11.11 I decided to order via two accounts to take advantage of the rmb12 taobao shipping angpao.

One via dex-abx
The other PRouter-lazada

So far, out of the 11 parcels at dex. Only 3 ready for consolidated shipping out of 7 parcels which have already arrived at warehouse. They took approximately 3 days to get the parcels ready for consolidated shipping.

At PRouter, 29 parcels. Just consolidated 17 parcels for shipment today. Parcels which arrive at warehouse are ready for consolidation the next day. Paid rmb161 for 9.5kg. Fingers crossed I will get my first shipment early next week.

I guess PRouter has better service this time round. Anyone else having similar experience with DEX?
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Update:
My 1st parcel from PRouter-lex has arrived!!!
Ordered 11.11
Paid for consolidated shipping 16.11.17 1130am
Parcel sent out by warehouse 17.11.17 1130pm
Cargo arrived in Malaysia 19.11.17 2.30am
Delivered to me in Petaling 20.11.17 1pm

Woohoo! Fastest shipment ever, even by my normal non-sale period standards. Escaped GST! *phew* The final courier was gdex instead of lazada express though. I had to ask customer service for the local courier tracking number. Very happy customer I am smile.gif

sunfl0w3r
post Nov 22 2017, 08:09 PM

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QUOTE(ycs @ Nov 22 2017, 12:25 PM)
do you think its safe to order from taobao now? scared package stuck somewhere due to 11/11 backlog
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Definitely backlogged.. my parcel paid for 19-11-17, till today 22-11-17 still havent sent out from warehouse
sunfl0w3r
post Nov 25 2017, 05:03 PM

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QUOTE(alexander3133 @ Nov 25 2017, 07:22 AM)
Wonder what takes so long for them to record your item into system, this is ABX, never use them before.
I would like to ask you to contact ABX customer service in China, do you know how?
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It’s the 11/11 madness. Two of my parcels also stuck at 派件 since 19/11, today only finally 入仓 for consolidation waited 6 days in total. Just have to be patient.

I heard their warehouse is so full that the delivery trucks had to queue for a few days outside their warehouse just to offload the parcels.

I tried asking customer service. No use. They just ask you to be patient and wait for the status to change.

 

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