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Taobao Global Direct Shipping - experiences?, The good and the bad
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Vio
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 Oct 7 2017, 10:47 AM
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hi guys my 1st time buying from tabao but has been almost a month and have not received the item 1, can someone advice whether is this normal
item 1 (lazada courier)
2017-Sep-10Sun.10:17:40卖家发货
2017-Sep-14Thur.03:19:40由【广东东莞中转部】发往【广东东莞第一分部】
07:41:30快件已到达【广东东莞第一分部】 扫描员是【递四方国际件】上一站是【】
08:13:22【广东东莞第一分部】已收入
08:13:22【广东东莞第一分部】的派件员【递四方国际件】正在派件
14:36:28您的包裹已被LAZADA集运仓签收
15:14:57您的包裹已在LAZADA集运仓入库
2017-Sep-17Sun.20:56:28【海外】包裹已出库，发往起运国海关清关
2017-Sep-18Mon.09:10:37【海外】您的包裹已被4PX集运仓正常出库
2017-Sep-22Fri.00:00:00【海外】干线交接成功
2017-Sep-29Fri.00:00:00【海外】干线出发成功
2017-Oct-04Wed.00:00:00【海外】干线抵达成功
2017-Oct-06Fri.16:31:13【海外】配送揽收成功
item 2 (abx courier)
2017-Sep-28Thur.13:22:49【中国】包裹正在等待揽收
2017-Oct-04Wed.16:23:00【海外】您的包裹出口清关已完成
2017-Oct-05Thur.10:25:00【海外】您的包裹预计航班到达时间
17:37:00【海外】您的包裹出口清关已完成
2017-Oct-06Fri.07:30:00【海外】您的包裹预计航班到达时间
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Vio
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Oct 7 2017, 11:32 AM
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QUOTE(longpants @ Oct 7 2017, 11:25 AM) IMHO Firstly, first item really take a bit too long. Is it by sea or air? Secondly, China is on public holiday for the 1st week of October due to Lunar Festival, so naturally shipments will be slightly delayed. hi its stated as "Lazada（海运" for the 1st item, 2nd item 递壹时-ABX |
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Vio
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Oct 7 2017, 12:40 PM
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QUOTE(longpants @ Oct 7 2017, 12:26 PM) 海运 means sea shipment. I just shipped recently one 27kg item also. It took me about 25 days from date of purchase until receiving it. So, it is normal for sea shipment to have long waiting time (at least minimum 20 days) happens to me using EZBUY also. ABX must be air shipping, but looks like you are going to receive soon la like next week since it says "您的包裹预计航班到达时间" = flight not delayed?.. Patience, my friend. thank you so much! |
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Vio
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Oct 19 2017, 09:50 AM
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hi guys facing another problem again, i paid all 8 items and once payment was made it brought me to the next page where it tells 7 out 8 out items failed but the amount has been deducted.
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Vio
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Oct 30 2017, 02:32 PM
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hi guys usually will there be any special event held by tabao in conjunction of the 11.11 ?
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Vio
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Nov 11 2017, 01:10 PM
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anyone having problem paying with ebanking?
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Vio
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Nov 12 2017, 02:50 PM
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QUOTE(crixalisrox @ Nov 12 2017, 02:11 PM) Same. I have bad bad experience with ezbuy too for last year 1111 Order arrived 2 months after order date and in separated parcel & still got item lost . Damn a lot of complain at their fb. Never use their service again . Now I learn to purchase directly at Taobao . Save a lot during 11.11. Consolidated shipping free first kg this year and got some voucher too For sensitive item , I will go thru agent in this forum. More peace of mind . mind to pm me ur recommended agent? planning to buy scented oil |
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Vio
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Nov 14 2017, 06:06 PM
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QUOTE(darkaxx @ Nov 14 2017, 02:51 PM) payment made via revpay (bank-in) but not reflected on taobao/alipay... anyone encounter this before ? emailed cs but so far no reply from them  i did, i made another payment, the 1st payment was refunded to me like 2 weeks later |
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Vio
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Nov 15 2017, 02:30 PM
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QUOTE(darkaxx @ Nov 15 2017, 02:28 PM) thanks for the heads up... guess i'll just have to wait... hopefully the refund will come automatically... most welcome, refunds will be faster u payment was made using cc |
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Vio
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Nov 16 2017, 06:59 PM
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QUOTE(sunfl0w3r @ Nov 16 2017, 04:55 PM) Thanks. Finally on 11.11 I decided to order via two accounts to take advantage of the rmb12 taobao shipping angpao. One via dex-abx The other PRouter-lazada So far, out of the 11 parcels at dex. Only 3 ready for consolidated shipping out of 7 parcels which have already arrived at warehouse. They took approximately 3 days to get the parcels ready for consolidated shipping. At PRouter, 29 parcels. Just consolidated 17 parcels for shipment today. Parcels which arrive at warehouse are ready for consolidation the next day. Paid rmb161 for 9.5kg. Fingers crossed I will get my first shipment early next week. I guess PRouter has better service this time round. Anyone else having similar experience with DEX? mind if i ask where to find the rmb12 taobao shipping angpao? bought stuff during that day but no notification that i got it also how does abx charge ? any place to refer the charges? This post has been edited by Vio: Nov 16 2017, 09:43 PM |
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Vio
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Nov 17 2017, 08:23 AM
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QUOTE(sunfl0w3r @ Nov 17 2017, 08:14 AM) The shipping voucher was available on mobile taobao homepage since 1st November till 11.11.the banner has now been taken down. It will autodeduct if you had that angpao Charges here, change the country to Malaysia https://world.taobao.com/markets/all/2016_l....5bb806729lDeDnthank you , might have missed out. no wonder im being charged almost Rm200 for a chair... is there anyway to cancel the purchase? |
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Vio
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Nov 20 2017, 06:16 PM
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hello guys i bought 2 almost similar chair 1 is already at warehouse since 14.11.17 the other 1 just sent me a notification "很抱歉，您的包裹因超大原因被递壹时集运仓拒签，请联系卖家并申请退款" and i contacted the seller and got this replied " 亲联系能接受我们包装的集运仓" and i asked how then seller replied " 您自己联系集运亲"
so any 1 has experience with this?
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Vio
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Nov 20 2017, 06:53 PM
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QUOTE(alexander3133 @ Nov 20 2017, 06:51 PM) The warehouse you picked can't accept your item due to oversized. When you contact the seller, seller requested you to provide the address of a shipping company warehouse that able to accept your bulky item. So you will have to find a shipping warehouse that able to accept your item and then notify the seller and give them the new warehouse address. thank you, any ways to find which warehouse to change to ? |
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Vio
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Nov 20 2017, 07:22 PM
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QUOTE(alexander3133 @ Nov 20 2017, 06:54 PM) What is your item that got rejected and what was the original warehouse you have chosen? its a gaming chair, i didnt choose preferred warehouse the 1 that got rejected comes with a leg rest and the 1 that went through smoothly was the same gaming chair but without the leg rest |
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Vio
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Nov 22 2017, 10:01 PM
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QUOTE(lyc1982 @ Nov 22 2017, 09:27 PM) they do charge on volumetric weight... and if bulky parcel will have extra handling fee... plus 6% tax imposed on your item’s price then include it on the shipping fee meaning if my item is CNY300 + 6% = 318, shipping fee CNY130, grand total will be 318+ 130+ 318 = 766? or 318 + 130 only |
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Vio
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Nov 23 2017, 11:28 AM
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QUOTE(ru40342 @ Nov 23 2017, 12:17 AM) noted with thanks |
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Vio
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Nov 26 2017, 04:53 PM
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anyone here knows hw they calculate shipping charges?
my item 55.42kg -->374.36yuan
B.30.0kg-60.0kg； 每 kg： ￥5.5
shouldnt it be 55.42kg = 304.81yuan
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Vio
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Nov 30 2017, 02:40 PM
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any ideas what will be my cheapest option for an items less than 5kg?
i chose DEX (sea shipping) and was charged Rm40+ for 2 items and when i asked DEX they mentioned that i will have to pay for the warehouse rental for sea shipping
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Vio
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Dec 1 2017, 10:49 PM
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QUOTE(lyc1982 @ Nov 30 2017, 03:54 PM) never heard of the warehouse rental though under sea freight... assuming your total parcel is 4kg...while sea freight is 15yuan/kg that translates into 4kg x 15 = 60yuan (~rm40) erm but i choose the 递壹时（海运）DEX A.0-30.0kg； 每 kg： ￥8.0； B.30.0kg-60.0kg； 每 kg： ￥5.5； C.60.0kg-160.0kg； 每 kg： ￥5.0； D.大于160.0kg； 每 kg： ￥4.0； should my item be 32 yuan? |
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Vio
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Dec 7 2017, 04:57 PM
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hi guys any of u having problems receiving ur stuff? i bought a total of 25 items on 11.11 and only 6 arrived and i chose combine shipping.
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