Does TM even know about it and can they reduce it ? I do asked about it and seems they avoiding it

Some modem will negotiate a deeper interleave depth in order to achieve better stability.

Some users manage to request a change into the Fastpath ADSL profile at an expense of reduced stability.

You can try a different modem router as well.

Updated, problem solved, this is the 3rd time I complained the same issue to MCMC.
Before that I checked summary of connection from modem, the given port speed is 4mbps, reduce some losses during transfer, it become 3.2~3.4mbps, now they change the port speed to 5mbps



This post has been edited by chenhui87: Sep 28 2017, 11:43 AM

guys.. is there any problem with streamyx now? just got dc-ed Wednesday, and i encountering buffering on YouTube so i login to my router to realize my speed kinda capped at 2mbps. so 1 pick up my phone and dial 100, during the dial process (didn't speak with person yet, at those press 1 to bla2..) my modem auto dc-ed and get the original speed. so i stop the call, use it and~~ it dc back and recap me at lower speed. repeat the process and i gain my original speed.

never encountered this kind of issue.
complain to TM 100...

my landline and internet line is split out using a splitter.

one problem that i encounter (not sure whether is it related to the use of splitter), is that all voice call would experience "noises", like cracking sound or those "sssshhhh sshhh" sound..

1) using a splitter, would this result in slower speed?..or should i separate both?

2) how do i separate both? apply for a new telephone line?

Try using a different splitter, it could be a failed splitter as the splitter usually helps with that issue.

oic..sure mate..will try it out...will buy a new splitter and see how it goes, hope the issue could be resolved. Cheers

How to choose a good splitter?

No good or bad splinter, just a splitter that works or not.

so, regarding my problem, i just realize my attenuation is really2 bad.. it's at 150++..
how should i report to 100? say to them my attenuation problem? or say my line unstable, dc and low speed and got white noise?

is it just me or the streamyx login screen is gone now? i cant find the url to login and check my streamyx account info

Hi guys. is below stats OK?

Been getting inconsistent speed since Sept..like in 1 minute it will be 3.5-4 Mbps but in the next 5 mins is less than 1 Mbps. Has called 100 and technician came to my house citing wiring/cabling error and replace them and add new splitter also. However, after a week, same problem still happen.

Kindly help

Your stats is really good but it could be the modem/router issue. What modem router are you using?

i guess so. because sometimes the speed are really great. for example last night, I have no problem at all (slight laggy) steaming EPL match

this morning is a totally different story

my router is a 2 years old TP-Link TD-W8961ND

That's an okay modem router. It could be an overheating issue though, or something wrong with the hardware. You could possibly try with a different modem/router.

i have two of the same model lol bought 1 free 1 last time

tm did suggest to me this but not sure if they are just trying to scam me or what lol


anyway, any recommendation for a better modem/router? preferably with reasonable price (under RM150) with more than okay performance

Nah, that's standard TM procedure. My other house that's on Streamyx had a line problem, and they offered me the same option. But, mine was resolved for free without any stipulations as there was a degraded wiring issue that was not mine or TM fault's. I can't really recommend a decent modem/router wth that price. I wanted to recommend the D-Link DSL 2750E but it is full of vulnerabilities plus their reputation is really shit at the moment with the rubbish bin router issue.

Get the most affordable TP-Link ADSL modem router, it should be fine.

RM150 is pretty low for today's standard.

We used to be able to get at least decent router at RM150 but our currency now is

Huh, just realised too. Apparently, both streamyx and unifi under one roof now at unifi.com.my.