meaning that the modem would play a part in the connection speed?

disable ipv6
disable igmp snooping
use wireless channel 6
wifi wpa-psk try..
make sure u turn of netwrok discovery from ur PC and also roamig sensitivity disable

This post has been edited by nikzaim: Aug 22 2017, 12:10 PM

. sory double post

This post has been edited by nikzaim: Aug 22 2017, 12:10 PM

Last month i had change it via live chat too. My ping and speed is improve a bit. It's take 1 week to settle this. I still monitor it, afraid if they revert back again.

aiya, emailed since 2 June about changing to Fastpath ( i dun expect for permanent change due to my SNR not in good reading ) and still forking " we still waiting for update from bla bla bla department.
Operator even called and " maaf encik, bla bla department masih tak dapat solution and kami terpaksa extend lagi "

can streamyx 4mb or 8mb remove the free calls to land line to get cheaper monthly rate like the unifi lite?

Different things. Don't confuse.
Streamyx: Free calls to TM fixed line numbers only.
Unifi STD20 (RM20): Free 600 minutes calls to any local numbers including mobile numbers from Celcom, Maxis, Digi etc, and fixed line numbers from TM, Maxis, Time etc.
ie. streamyx customers are not enjoying free calls to non-TM numbers.

This post has been edited by ClarenceT: Aug 27 2017, 09:34 AM

ah ic. thanks for clarifying it for me.

Hi, please someone help me
I accidently factory reset my streamyx modem.
After that try configure back,input user id and password. Status connected but cant browse any website. Call tm cant fixed by phone, they will send tech to check

Streamyx modem innacomm w3410n


* Problem solved by streamyx tech

This post has been edited by firdauns: Aug 29 2017, 05:04 PM


Attached thumbnail(s)

How do u input ur user id? Do u set VCI = 0?

I wish SUBB (Sub-Urban Broadband Project) wont let us down ,since tm going to upgrading of existing copper lines so it support high speed internet up to 20Mbps and up to 100Mbps in areas deployed with Fibre-to-the-Home (FTTH) technology by 2020.

This post has been edited by Doraku: Sep 8 2017, 08:02 AM

Is there have any streamyx promotion on going?

what kind of warranty is TM giving us?

to replace the modem under warranty need to extend the contract from the date of replacement. this is BS. first time in my entire life this kind of warranty is given.

It is already letting us down...

One national Fiberisation project already taken up near to a decade yet it stilll does not cover most of the population.

When we compare to singapore, they would say singapore is small that is why it's easier, but when we compare to Thailand, they flip the Prata again and say we are focusing on coverage and not speed.

TM have done well in building up >2mil FTTH ports till today. (more than Singapore's)
They should have learned from UK/Australia, implement VDSL instead of FTTH for faster nationwide coverage, but the desired speed will be ~20Mbps (good for general use), instead of 100Mbps/1Gbps (which is not useful for majority at this moment).

This post has been edited by ClarenceT: Sep 7 2017, 04:21 PM

Modem (BTU) belongs to TM. If it malfunctions, TM will fix or replace it. No charge, no changes to your contract. Some people describe this as lifetime warranty.

Router is 1-year warranty. If it spoils out of warranty, you can get a free replacement from TM by extending your contract.

the silver / grey (modem and router in 1) is considered as which? shouldnt they be free replacement / lifetime warranty?

Ooops, my bad. Didn't realise it was Streamyx. No idea about this one.

any idea how to convince tmnet that my place is stable using 4mbps, was using fine until the contractor tech came in and check my snr and says its unstable, now im unable to upgrade

U mean they came and disturb ur stability on purpose to make u change to UniFi?