chikuera : Bad wireless router, probably due to interference, try choose a less congested channel.

Try reset if it don't fix it or just get a new one, TP-LINK are really cheap.

If still got warranty then you can try. Probably just interference. Try other wireless channel first.

Plug the wire and run the initial config. You need your Streamyx account ID and password.

u nid to login into ur modem and change there. i'm not sure what keyword u nid to find. it's depend on ur modem. what is ur modem model?

u nid to login into ur modem and change there. i'm not sure what keyword u nid to find. it's depend on ur modem. what is ur modem model?

Line miscap.
Need to ask TM to adjust. Maybe call your installer.

dont think so.  ur data rate is capped at 4mbs. ur can even apply 8mbs here and even more

Everything's alright ,no miscapped.

change router.  cheaper tp-link quite okay for me so far

Limited connectivity is due to router issue

Even a cheap TP-LINK is better than TM router.

Yes. Kaiserreich explained it quite well and logically in post #521.
I'm capped at 5119 for downstream, so after deducting ATM and tcp/ip overheads, my downstream will be 4+mbps.

It would be easier for me to say "yes, you have been miscapped", but in truth, I can't. I will try to explain why.

With specific reference to my low speed problem in post #505, during the course of my 3rd or 4th complaint to TM this month, my download speed went up to around 3.6mbps for about 10 minutes before the line died again. On rebooting the modem, the downstream fell to 1.6-1.7mbps again. Something (or someone) in their system was deliberately miscapping me.

When I phoned 100 to make yet another complaint, I mentioned about the down speed reaching 3.6mbps for 10 minutes, and the tech support guy on the phone said that as long as the speed was within 25% of my package's best effort speed, the connect is considered to be within acceptable working parameters. Now, 25% of 4mbps is 1mbps....so I have to be satisfied with a 3mbps connect? From April (when I started using the 4meg package) to Dec '14, I had been consistently getting over 4mbps downstream.

I do not know if that 25% allowance is really the parameters of what TM determines to be an acceptable connect. Was the tech support guy really correct in saying that? I have no idea. Maybe they have to mention that 25% allowance because some accounts are located further from the cabinet or poor/old copper makes for higher signal attenuation.

All I can say is that Kaiserreich's explanation in post #521 makes good sense, and in post#523 I had mentioned that the tech guy told me he would get me a 5meg port just before he left my house for the 3rd time. This was after I had showed him my modem's DSL stats which showed that my line was only at slightly above 2000kbps.

I'm definitely not a networking expert...am just a normal user. All I can suggest is that you call 100 and tell them your DSL stats and see what they say. Hopefully you can be allocated a 5 meg port too.

anyone here facing suddenly tm downstream change to 1 mbps from actual 4 mbps?

Post your DSL stats here.

Post your DSL stats here.

The SNR is too low ,call 100 and tell them to send technician

Very poor stats.

Try connect without using a splitter and check your telephone wire.