QUOTE(hafiz_tahir @ Aug 6 2014, 04:21 PM)
why need to pay additional charges..?
update : after look at your voucher value.. OK I understand...I am 5k rebate buyer, that's why a little bit confuse since we got different voucher.. I guess RM 13X for the first service..
Today I just tried SC Setapak for 1stK service, first impression: Big SC and full of preve/suprima, I feel that i come to the right place.
There was many cars, even in 9.45am, I have to park my car outside 3S.
I told service advisor 4 problems:
1. Braking
2. Loose gear knob ( worse than china toy)
3. right front parking sensor missing ( as posted in previous post)
4. steering shake in 120km ( i barely reach that speed)
The service note is only note 2. and 3. , understand steering is cause by Tyre balancing, but i expect to be done before delivery.
The service voucher only cover mineral Oil for Raya discount, have to top up RM34 for semi synthetic.
I go back to work after that, until 3.30pm i received the call to collect the car. 10.00AM to 3.30 PM
When I meet my service adviser, I only have 3 words from him " pay at cashier" , so i just paid and collect my car.
He don't even lead or tell me where is my car.
When I get my car, i take my receipt and go back to him, asking when can I make appointment to change the defect parts. Loose gear knob is able to replace but the front sensor is chargeable. I feel wordless because the car is landed two week and I wash the car myself, without Jet Pump. End up I have to go back to sales person.
Understand there is too many customer today but I am not very pleasant.
Anyway good things is the mechanics, the car feel lighter and brake is tuned.
I not really sure how to use my voucher, the letter is too simplified.
My last persona have only 1 years free service, but the voucher clearly state the date and mileage.
In this case I have 8 vouchers, how does it cover 60KM service?
Is this the correct order? 1K,5K, 10K, 20k,30,40k,50k,60k
I though the service interval is 5k, but my receipt and ECU showing next service at 11K.
Which mean SS Service interval can be 10K if i use fully synthetic?