QUOTE(jutamind @ Jul 29 2025, 08:39 PM)
Don't know what RHB is smoking to call the revision as enhanced benefis. I hope RHB can listen to customers by removing the minimum spend per category and give cashback % based on total spend just like other cards from competitor banks.
just ignore how they spin their negative points into positive tone
smarter users like you and us here will thoroughly read n dissect their t&c even before the ink dries.
the more layers the criteria, the system will get more complex to compute the cb correctly.
not to forget human CS need to understand and able to articulate back the so-called enhancements. they will get trapped answering our questions and couldn't actually find any plus points over the old terms. eventually they'll get frustrated telling half-truth and impact their overall performance lol
it's fine to reduce benefits but in simpler manner rather than layering them even more with criteria just to justify their card's relevance to the market/customers.