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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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poweredbydiscuz
post Feb 9 2021, 01:35 PM

 
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QUOTE(cybpsych @ Feb 9 2021, 01:33 PM)
yes

https://www.rhbgroup.com/shellcard/files/RH...TC_FV-CLEAN.pdf

// 4.6. Both principal and supplementary Cardholder’s Cash Back will be accumulated to a maximum
limit of the respective MCC categories capping per principal Card account per month. //

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Should be no right?
poweredbydiscuz
post Feb 9 2021, 01:39 PM

 
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QUOTE(cybpsych @ Feb 9 2021, 01:37 PM)
unless my understnding incorrect, he wrote "both get max", not separately get max laugh.gif
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Yes his sentence kinda confusing. "both get max rm 50 cashback capped each" laugh.gif
poweredbydiscuz
post Mar 3 2021, 09:12 AM

 
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QUOTE(pisang @ Mar 3 2021, 08:56 AM)
i'm thinking to topup RM5K to boost and convert to this 0% plan. this month is not possible, maybe next month.
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But the T&C did not mention about e-wallet top up.
poweredbydiscuz
post Apr 21 2021, 11:42 AM

 
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QUOTE(contestchris @ Apr 21 2021, 11:19 AM)
Guys, any idea why my outstanding balance does not tally with my available limit?

Formula: CL - Outstanding Balance = Available Limit

All transactions have been posted. But there is a small difference (few ringgit and few cents).

Thanks!
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If you login rhb desktop website, it will show available limit and available credit. The available limit is correct (CL - outstanding) but the available credit is always lesser. Don't know what's the difference though.
poweredbydiscuz
post Nov 27 2021, 08:08 PM

 
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Why is my utilities cashback in negative value?

user posted image
poweredbydiscuz
post Nov 27 2021, 11:36 PM

 
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QUOTE(beLIEve @ Nov 27 2021, 08:40 PM)
any reversed transactions or wrong cashback calculation from previous statements?
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No reversed transaction and previous cashback was correct.

Here's my utilities transactions this month:

user posted image

The cashback amount RM9.91 is correct, but somehow it's debit instead of credit.

I guess have to contact the CS.
poweredbydiscuz
post Nov 30 2021, 11:17 AM

 
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QUOTE(propusers @ Nov 30 2021, 11:05 AM)
anybody experience nobody from customer service pick up the call?

the system say the estimated waiting time 3 minutes... but wait after 5 minutes, it end the call automatic and ask you call again...

I have been calling customer service since last week...
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Yes, after 5 minutes it will end the call, but I was able to talk to a CS on second try.
poweredbydiscuz
post Dec 5 2021, 08:58 AM

 
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QUOTE(poweredbydiscuz @ Nov 27 2021, 08:08 PM)
Why is my utilities cashback in negative value?

user posted image
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QUOTE(beLIEve @ Nov 27 2021, 08:40 PM)
any reversed transactions or wrong cashback calculation from previous statements?
*
QUOTE(poweredbydiscuz @ Nov 27 2021, 11:36 PM)
No reversed transaction and previous cashback was correct.

Here's my utilities transactions this month:

user posted image

The cashback amount RM9.91 is correct, but somehow it's debit instead of credit.

I guess have to contact the CS.
*
Just an update, the cashback has been credited after called CS.

user posted image
poweredbydiscuz
post Dec 5 2021, 11:02 AM

 
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QUOTE(sjz @ Dec 5 2021, 09:13 AM)
how do you managed to call them? notworthy.gif  notworthy.gif
its almost a miracle you able to reach them on phone  icon_idea.gif
many been calling 10X 20X diff time diff day all failed
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Pure luck I guess. Able to reach them on 2nd try (Sunday morning).
poweredbydiscuz
post Dec 10 2021, 04:28 PM

 
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QUOTE(beLIEve @ Dec 10 2021, 04:22 PM)
or simply too competitive. Max win is $360. See if any of the elders report higher than $290 later.
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Max should be RM480 no?
poweredbydiscuz
post Feb 16 2022, 07:34 PM

 
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QUOTE(lowyat101 @ Feb 16 2022, 06:39 PM)
didn't get any sms, so guess that didn't manage to win the ewallet campaign  sad.gif
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Same here console.gif
poweredbydiscuz
post Mar 11 2022, 02:11 PM

 
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QUOTE(stuffx @ Mar 11 2022, 02:07 PM)
RM0 RHB: Congrats! U've won RM240 CASHBACK from RHB Credit Cards e-Wallet Top Up Campaign! Continue to spend with us for more rewards. Info@ rhbgroup.com/s/EW15

Seriously I didn’t expect to win since i just topup once last month
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Really?
poweredbydiscuz
post Mar 31 2022, 08:50 AM

 
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QUOTE(beLIEve @ Mar 31 2022, 08:36 AM)
26th April  5,400 (additional funds needed)
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Saw that too but what does it mean?
poweredbydiscuz
post Apr 27 2022, 11:15 AM

 
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QUOTE(lowyat101 @ Apr 27 2022, 11:13 AM)
anyone still got the link to the old website?
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https://logon.rhb.com.my/
poweredbydiscuz
post Jul 15 2022, 12:32 PM

 
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Why worry about interest charge? Just pay before due date, still can get free money for about 3-4 months.
poweredbydiscuz
post Jul 15 2022, 12:49 PM

 
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QUOTE(ClarenceT @ Jul 15 2022, 12:38 PM)
Interest charged from the day you withdraw cash.
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QUOTE(ChiaW3n @ Jul 15 2022, 12:42 PM)
No leh, cash advance’s interest counted on the day you withdraw
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I see. Never use it before. Thanks for pointing out.
poweredbydiscuz
post Aug 12 2022, 09:29 AM

 
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QUOTE(contestchris @ Aug 12 2022, 12:38 AM)
Also, this seems to have started at 7th July 2022, but they only publicising it now?
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Seriously, one month has passed yet nobody knows about it doh.gif
poweredbydiscuz
post Aug 16 2022, 03:28 PM

 
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QUOTE(ZoeOong @ Aug 16 2022, 03:23 PM)
i did not receive also..... doh.gif  but i just follow the game icon_idea.gif
from TnC seems like open for selected customers only
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https://www.rhbgroup.com/2022_eCommerce/fil...mm_Jul-Sept.PDF

ELIGIBILITY
4. This Campaign is applicable to all the RHB Credit Card/i and RHB Debit Card/i cardholders (hereinafter refer to as “Participant(s)”).
5. Permanent and contract employees of RHB are eligible to participate in the Campaign.
6. For joint accounts, the Participant(s) will be the primary account holder.

From the t&c everyone can join, even their employees lol.
poweredbydiscuz
post Aug 16 2022, 05:19 PM

 
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QUOTE(markchan @ Aug 16 2022, 05:18 PM)
10. Fulfilment of Campaign Prize:
a. RHB will send Short Message Service (“SMS”) to notify the eligible Participants
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That's for the winners la.
poweredbydiscuz
post Aug 18 2022, 04:55 PM

 
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QUOTE(cybpsych @ Aug 18 2022, 04:52 PM)
user posted image
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For RHB, is there a way to check unposted transactions?

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