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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Lonelybird
post Jun 23 2025, 03:41 PM

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QUOTE(Barricade @ Jun 23 2025, 03:18 PM)
Happened to me too. Called and screw them, I say waive should be automated and not for me to monitor if I met the spend requirement. What if I missed that, I will be paying AF for nothing!
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Did you pay first then got waive the next statement?
Barricade
post Jun 23 2025, 03:46 PM

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QUOTE(Lonelybird @ Jun 23 2025, 03:41 PM)
Did you pay first then got waive the next statement?
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They say will waive at next statement, but after screaming at them on the phone, the reversal appears 3 days later.
Lonelybird
post Jun 23 2025, 03:57 PM

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QUOTE(Barricade @ Jun 23 2025, 03:46 PM)
They say will waive at next statement, but after screaming at them on the phone, the reversal appears 3 days later.
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Ahh.. Thanks for the information.

Should i expect the same thing after 3 days?

Im not going to pay that extra rm195.




cybpsych
post Jun 23 2025, 04:10 PM

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QUOTE(Lonelybird @ Jun 23 2025, 03:40 PM)
I got this card on June 2024.

I checked my last 12 months statement.

June 2024 to June 2025.

I hav more than 24 transactions.
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my 1st anniversary year, also kena. manual waived.

subsequent years, auto-waived AF.

maybe their system logic got some error in counting year1 spending.

anyways, let them do the adjustment. it should be clear cut.
cybpsych
post Jun 23 2025, 04:11 PM

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QUOTE(leo_kiatez @ Jun 23 2025, 03:38 PM)
Thank you. Everybody's RHB cc statement is the same date, 22th every mth? LOL..i see today everyone post the cb..
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probably most are on 22nd

last i know, their range of statement dates is limited: 12 15 19 22 24 26
tan_aniki
post Jun 24 2025, 12:26 AM

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i got auto waived in Feb

user posted image
sjz
post Jun 24 2025, 09:05 AM

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QUOTE(tan_aniki @ Jun 24 2025, 12:26 AM)
i got auto waived in Feb

user posted image
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me too..
supposedly auto waive.
could be their system glitch.


TSronnie
post Jun 28 2025, 11:34 PM

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QUOTE(Lonelybird @ Jun 23 2025, 01:42 PM)
user posted image

Today i noticed i kena charged annual fee for shell card. I called CS to waive it coz i have more than 24 transactions within a year. Why still charged me?

CS say will write report to waive it on my next statement and ask me to pay it first to avoid interest charge.

Is this normal?
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mine was auto-waive (no need to call in)
Gabriel03
post Jul 2 2025, 09:46 PM

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Anyone managed to successfully get an approval for credit limit increase without applying for a higher tier card?

I have tried going to the bank on 2 separate occassions to increase my credit limit but it was unsuccessful. This is despite the fact that my salary has increased significantly and all other banks that I hold credit card including MBB has approved an increase in credit limit.

Can anyone share a contact in RHB who can help to handle the credit limit increment request without the need of going to the bank?
triple c
post Jul 3 2025, 08:25 AM

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Hi, I not able to buy tng pin via rhb app. Unsuccessful.
Anyone experience this?
williamyl
post Jul 3 2025, 10:27 AM

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QUOTE(triple c @ Jul 3 2025, 08:25 AM)
Hi, I not able to buy tng pin via rhb app. Unsuccessful.
Anyone experience this?
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Wait after 12pm and try i just buy 1 hours ago no issue.
MGM
post Jul 3 2025, 11:23 AM

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QUOTE(triple c @ Jul 3 2025, 08:25 AM)
Hi, I not able to buy tng pin via rhb app. Unsuccessful.
Anyone experience this?
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QUOTE(williamyl @ Jul 3 2025, 10:27 AM)
Wait after 12pm and try i just buy 1 hours ago no issue.
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Buying tng pins counted in minimum spend for Shell visa cc?
fruitie
post Jul 3 2025, 11:25 AM

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QUOTE(MGM @ Jul 3 2025, 11:23 AM)
Buying tng pins counted in minimum spend for Shell visa cc?
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Yes, as filler but no CB.
clon12
post Jul 3 2025, 01:21 PM

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QUOTE(Gabriel03 @ Jul 2 2025, 09:46 PM)
Anyone managed to successfully get an approval for credit limit increase without applying for a higher tier card?

I have tried going to the bank on 2 separate occassions to increase my credit limit but it was unsuccessful. This is despite the fact that my salary has increased significantly and all other banks that I hold credit card including MBB has approved an increase in credit limit.

Can anyone share a contact in RHB who can help to handle the credit limit increment request without the need of going to the bank?
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Last year I applied for limit increase and got it. Need to go to branch and subsequently send email to the banker to process. Process is kind of manual unlike other banks where you get to apply online and deal everything through phone/email. Today I went again for an increase, the banker did not even try to put up my application and brush me off by saying it will not be approved if applied for increase limit too recent. Need wait for two years.
contestchris
post Jul 3 2025, 01:59 PM

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QUOTE(Gabriel03 @ Jul 2 2025, 09:46 PM)
Anyone managed to successfully get an approval for credit limit increase without applying for a higher tier card?

I have tried going to the bank on 2 separate occassions to increase my credit limit but it was unsuccessful. This is despite the fact that my salary has increased significantly and all other banks that I hold credit card including MBB has approved an increase in credit limit.

Can anyone share a contact in RHB who can help to handle the credit limit increment request without the need of going to the bank?
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Yes, I have tried twice now, even emailed the form. Always rejected. And this is despite RHB being my primary bank with salary crediting, ample CASA balance, housing loan, insurance and credit card. My credit limit is a pittance as it is based on my pay many, many years ago.

The funny thing is, a bank that I have zero relationship with other than credit card - HLB, has allowed me to increase CL without much fuss. From RM8k around 4 years ago, my limit is now around RM60k. I have increased my limit at least 5 times in that period of time, and each time it was approved. My new card with MBB was approved with RM30k+ limit, as was my HSBC card.

So yeah, RHB is living in the past. I will likely be stuck with the low limit until they can get the application process online.

This post has been edited by contestchris: Jul 3 2025, 02:01 PM
williamyl
post Jul 4 2025, 01:07 PM

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user posted image

RHB Shell revised the TNC effective from 28 July.
MGM
post Jul 4 2025, 01:25 PM

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QUOTE(williamyl @ Jul 4 2025, 01:07 PM)
user posted image

RHB Shell revised the TNC effective from 28 July.
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Enhanced my foot, need to spend 3k to get rm60.
ClarenceT
post Jul 4 2025, 01:36 PM

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QUOTE(MGM @ Jul 4 2025, 01:25 PM)
Enhanced my foot, need to spend 3k to get rm60.
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But it can be a better card for some users, 5% for overseas, which is better than VS 2%. smile.gif

This post has been edited by ClarenceT: Jul 4 2025, 01:46 PM
MGM
post Jul 4 2025, 01:43 PM

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QUOTE(ClarenceT @ Jul 4 2025, 01:36 PM)
Not really.

For your case, just need to spend RM600+RM1400 to get RM50+10.

But it can be a better card for some users, 5% for overseas, which is better than VS 2%. smile.gif
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How u get those figures? Currently I spent 420 on shell and 2080 on shopeepay to get RM100.
victorian
post Jul 4 2025, 01:43 PM

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QUOTE(ClarenceT @ Jul 4 2025, 01:36 PM)
Not really.

For your case, just need to spend RM600+RM1400 to get RM50+10.

But it can be a better card for some users, 5% for overseas, which is better than VS 2%. smile.gif
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2000 spending to get rm60 is better than 2500 spending to get rm100?



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