QUOTE(cybpsych @ Mar 31 2021, 09:55 AM)
it's about eligibility of your 2nd transaction, which is whether Paypal is eligible or not.
check the t&c
I read the t&c and I still not sure whether PayPal is eligible or not. check the t&c
Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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Mar 31 2021, 10:06 AM
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Senior Member
892 posts Joined: Oct 2007 From: Penang |
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Mar 31 2021, 10:44 AM
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All Stars
65,306 posts Joined: Jan 2003 |
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Mar 31 2021, 11:27 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 31 2021, 11:30 AM
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All Stars
65,306 posts Joined: Jan 2003 |
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Mar 31 2021, 11:31 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 31 2021, 03:14 PM
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Senior Member
2,600 posts Joined: Apr 2019 |
QUOTE(cucikaki @ Mar 23 2021, 09:09 AM) Going through the agent but the agent created an issue for me. They mixed up my conventional and Islamic credit limits. After the Islamic approval, all my conventional cards can't be used. It took more than a week to resolve the credit-limit issue. |
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Mar 31 2021, 11:28 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(jefftan4888 @ Mar 31 2021, 03:14 PM) Going through the agent but the agent created an issue for me. They mixed up my conventional and Islamic credit limits. After the Islamic approval, all my conventional cards can't be used. It took more than a week to resolve the credit-limit issue. I think I’m also having this issue now. Tried to top up Lazada Wallet and it says insufficient balance. Checked my RHB app and saw my available limit becomes negative. |
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Mar 31 2021, 11:55 PM
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Senior Member
3,184 posts Joined: Jan 2008 |
QUOTE(fruitie @ Mar 31 2021, 11:28 PM) I think I’m also having this issue now. Tried to top up Lazada Wallet and it says insufficient balance. Checked my RHB app and saw my available limit becomes negative. rhb really no.1 bank. lots of issue with them.mine is my otp issue n need the agent to fix it for me. ask them why the call center is so bad, they mention mostly wfh. |
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Apr 1 2021, 12:07 AM
Show posts by this member only | IPv6 | Post
#4769
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Senior Member
2,722 posts Joined: May 2015 |
QUOTE(fruitie @ Mar 31 2021, 11:28 PM) I think I’m also having this issue now. Tried to top up Lazada Wallet and it says insufficient balance. Checked my RHB app and saw my available limit becomes negative. Perhaps this is the ‘issue’ our agent has been saying. Probably happen to only islamic/comventional seperate limit? zhixie liked this post
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Apr 1 2021, 12:14 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(noien @ Mar 31 2021, 11:55 PM) rhb really no.1 bank. lots of issue with them. I thought my story hasn’t ended with them and looks like not yet. mine is my otp issue n need the agent to fix it for me. ask them why the call center is so bad, they mention mostly wfh. Called CS but still busy.. Left my no. but I will call back again later. QUOTE(cucikaki @ Apr 1 2021, 12:07 AM) Perhaps this is the ‘issue’ our agent has been saying. Probably happen to only islamic/comventional seperate limit? I don’t know what issue but I cannot accept it if I am having separate limit, they shouldn’t make such mistake. |
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Apr 1 2021, 09:42 AM
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Senior Member
892 posts Joined: Oct 2007 From: Penang |
Hi, if I set up two auto billing now, will it be too late for the RM50 cash back?
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Apr 1 2021, 11:56 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
An update for my case, a CS returned my call at around 1.00 a.m. last night and due to limited access to system at that hour, she requested for another call-back this morning. So, another officer called again this morning and she was surprised to see why my available limit is in negative value when my spending does not even exceed the limit yet. I only took up CashXcess 15k and she also agreed with me that the system may have captured the Islamic CL which is much lower than my conventional CL.
She has no choice but to escalate further, however with no confirmation yet when it can be fixed, she will put a remark to be expedited. This is a kind reminder for others to check your CL after your Islamic card is approved. |
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Apr 1 2021, 12:03 PM
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Senior Member
6,426 posts Joined: Jun 2005 |
QUOTE(fruitie @ Apr 1 2021, 11:56 AM) An update for my case, a CS returned my call at around 1.00 a.m. last night and due to limited access to system at that hour, she requested for another call-back this morning. So, another officer called again this morning and she was surprised to see why my available limit is in negative value when my spending does not even exceed the limit yet. I only took up CashXcess 15k and she also agreed with me that the system may have captured the Islamic CL which is much lower than my conventional CL. Wah, 1am call u.. no need to sleep? Or they expect all customer is night owl?She has no choice but to escalate further, however with no confirmation yet when it can be fixed, she will put a remark to be expedited. This is a kind reminder for others to check your CL after your Islamic card is approved. |
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Apr 1 2021, 12:08 PM
Show posts by this member only | IPv6 | Post
#4774
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Apr 1 2021, 06:17 PM
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Senior Member
5,551 posts Joined: Aug 2011 |
Bank say MUST collect at branch. Is this true? Cause that's quite troublesome
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Apr 1 2021, 06:23 PM
Show posts by this member only | IPv6 | Post
#4776
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All Stars
65,306 posts Joined: Jan 2003 |
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Apr 1 2021, 10:50 PM
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Senior Member
3,184 posts Joined: Jan 2008 |
Have apply for rhb shell visa n got the card in March.
This week try to apply rhb shell visa - i but application got rejected. Anyone face similar issue? |
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Apr 1 2021, 11:47 PM
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Senior Member
892 posts Joined: Oct 2007 From: Penang |
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Apr 2 2021, 01:24 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
My CL issue was fixed yesterday’s evening after I checked my limit in the app is normalized. I already spent on Lazada Wallet and it went through. RHB hasn’t called me to inform me yet, maybe later. Luckily they only took few hours to fix.
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Apr 2 2021, 04:05 PM
Show posts by this member only | IPv6 | Post
#4780
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Senior Member
5,551 posts Joined: Aug 2011 |
Card approved this morning. I had submitted documents on Tuesday evening.
Even tho I got the sms the account doesn't show up in my profile |
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