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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cucikaki
post Apr 2 2021, 04:22 PM

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QUOTE(contestchris @ Apr 2 2021, 04:05 PM)
Card approved this morning. I had submitted documents on Tuesday evening.

Even tho I got the sms the account doesn't show up in my profile
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Wait for 1 or 2 days. My islamic card approved on tuesday, only on thursday can see the card online.

They use gdex to send the card which just arrived today.

This post has been edited by cucikaki: Apr 2 2021, 10:57 PM
contestchris
post Apr 3 2021, 02:08 PM

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From the terms:

The cash back under this Campaign will be credited into the Eligible Cardholder’s RHB Cards account within four (4) to six (6) weeks from the end of the Campaign Period. The Eligible Cardholder will receive notification of the cash back, if any, through the respective RHB Cards monthly statement that follows the date of the crediting of the cash back.

However I saw previously many people already got the cash back. So which is it? Is the cashback reflected immediately?
rojakwhacker
post Apr 3 2021, 02:12 PM

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QUOTE(contestchris @ Apr 3 2021, 02:08 PM)
From the terms:

The cash back under this Campaign will be credited into the Eligible Cardholder’s RHB Cards account within four (4) to six (6) weeks from the end of the Campaign Period. The Eligible Cardholder will receive notification of the cash back, if any, through the respective RHB Cards monthly statement that follows the date of the crediting of the cash back.

However I saw previously many people already got the cash back. So which is it? Is the cashback reflected immediately?
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Which campaign?
contestchris
post Apr 3 2021, 02:14 PM

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QUOTE(rojakwhacker @ Apr 3 2021, 02:12 PM)
Which campaign?
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Both the Shell Visa specific one (18% bonus Shell cashback) and the general RHB credit card promotion (10% cashback, until RM100).
contestchris
post Apr 3 2021, 02:18 PM

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Actually, I don't see anyone has got the Shell 18% cashback yet. Correct me if I am wrong but can see any screenshots in previous pages.

In any case, there is only a RM50,000 capping a month. At best, if you are lucky, only your first, and maaaybe second, transaction for the month will get the bonus 18% cashback. Quite shitty really.
rojakwhacker
post Apr 3 2021, 02:19 PM

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QUOTE(contestchris @ Apr 3 2021, 02:14 PM)
Both the Shell Visa specific one (18% bonus Shell cashback) and the general RHB credit card promotion (10% cashback, until RM100).
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18% bonus Shell cashback:
February 2021 spend - credited on March 2021.

See 8.1 table 2,
https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf

10% cashback:
January - February 2021 spend - credited on March 2021.
March - April 2021 spend - yet to be received.

See 9.1 table 1,
https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdf
rojakwhacker
post Apr 3 2021, 02:21 PM

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QUOTE(cybpsych @ Mar 31 2021, 07:20 AM)
Sign Up & Spend Offer: Additional 18% Cash Back, seems to have been credited into the card (but not visible in rhbnow app/web, yet, as of this writing)

my total outstanding reduced by RM10.80:

Last Payment Date30/03/2021
Last Payment AmountMYR 10.80

which coincide with my total Shell spending in Feb (RM30 @ 26 Feb + RM30 @ 28 Feb)

**updates: reflected in RHBnow  sweat.gif **

user posted image
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QUOTE(contestchris @ Apr 3 2021, 02:18 PM)
Actually, I don't see anyone has got the Shell 18% cashback yet. Correct me if I am wrong but can see any screenshots in previous pages.

In any case, there is only a RM50,000 capping a month. At best, if you are lucky, only your first, and maaaybe second, transaction for the month will get the bonus 18% cashback. Quite shitty really.
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See post above posted by cybpsych
contestchris
post Apr 3 2021, 02:27 PM

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QUOTE(rojakwhacker @ Apr 3 2021, 02:21 PM)
See post above posted by cybpsych
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Well this is pleasant surprise. He still got cashback for the last day of the first period (of Jan to Feb 2021), where capping was RM50k. Could be attributed to low number of cardholders tho.
optional1988
post Apr 3 2021, 02:32 PM

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Can't apply for RHB credit card because they required applicant to visit their branch for thumbprint verification.
contestchris
post Apr 3 2021, 07:10 PM

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Existing RHB customer (savings and loan accounts but no CC), will that person qualify for the 18% Shell cashback promo?
rojakwhacker
post Apr 3 2021, 07:24 PM

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QUOTE(contestchris @ Apr 3 2021, 07:10 PM)
Existing RHB customer (savings and loan accounts  but no CC), will that person qualify for the 18% Shell cashback promo?
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Yes. I am existing RHB saving account user.
WeiFeng16
post Apr 3 2021, 10:19 PM

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My application declined sad.gif
How long should I wait to submit another application?

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post Apr 3 2021, 10:20 PM

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QUOTE(WeiFeng16 @ Apr 3 2021, 10:19 PM)
My application declined sad.gif
How long should I wait to submit another application?
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6 months
contestchris
post Apr 4 2021, 11:30 AM

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As mentioned by someone else earlier, my card has showed up in RHBnow 2 days after it was approved (i.e. approved Friday, appeared today). Now just need to go collect it from a branch. I asked them to send to house but they said cannot. That's disappointing since I have existing facilities with them.
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post Apr 4 2021, 11:41 AM

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QUOTE(contestchris @ Apr 4 2021, 11:30 AM)
As mentioned by someone else earlier, my card has showed up in RHBnow 2 days after it was approved (i.e. approved Friday, appeared today). Now just need to go collect it from a branch. I asked them to send to house but they said cannot. That's disappointing since I have existing facilities with them.
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mine already arrived at my house
cucikaki
post Apr 4 2021, 12:35 PM

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QUOTE(contestchris @ Apr 4 2021, 11:30 AM)
As mentioned by someone else earlier, my card has showed up in RHBnow 2 days after it was approved (i.e. approved Friday, appeared today). Now just need to go collect it from a branch. I asked them to send to house but they said cannot. That's disappointing since I have existing facilities with them.
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u should have mention when u apply for the card, not when the card is approved
Kyan0411
post Apr 4 2021, 06:03 PM

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QUOTE(contestchris @ Apr 3 2021, 02:18 PM)
Actually, I don't see anyone has got the Shell 18% cashback yet. Correct me if I am wrong but can see any screenshots in previous pages.

In any case, there is only a RM50,000 capping a month. At best, if you are lucky, only your first, and maaaybe second, transaction for the month will get the bonus 18% cashback. Quite shitty really.
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50k bonus cb for 18% is equal to rm277K worth of petrol
I dont think the take up rate for this card is that high
Cb probably deplete towards mid of month since cb refresh monthly

This post has been edited by Kyan0411: Apr 4 2021, 06:04 PM
markchan
post Apr 4 2021, 06:08 PM

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QUOTE(kremlin @ Mar 27 2021, 11:31 AM)
Anyone participating or aware of this campaign?
http://rhbgroup.com/s/EW1
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This one any rhb credit card? Max top up berapa
markchan
post Apr 4 2021, 08:58 PM

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Hi guys is this card worth it for cash back rhb signature?

https://www.rhbgroup.com/files/personal/car...general_tnc.pdf
jefftan4888
post Apr 4 2021, 11:53 PM

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QUOTE(noien @ Mar 31 2021, 11:55 PM)
rhb really no.1 bank. lots of issue with them.
mine is my otp issue n need the agent to fix it for me.
ask them why the call center is so bad, they mention mostly wfh.
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I got many issues with RHB. Another issue is registered the wrong mobile no. for my supplementary cards. Asked them to correct the supplementary cards' mobile no., they corrected it but my principal cards mobile no. also changed to same as supplementary cards' no. All these took more than 2 weeks to resolved.

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