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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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mamamia
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Sep 16 2025, 01:43 PM
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QUOTE(charlene128 @ Sep 15 2025, 02:16 PM) I only received cashback bonus & petrol for my statement date on 12th. I had spent extra 250 for utilities & 500 for online/ewallet after 8th but did not receive additional cashback 10+10. I guess u can appeal to them.
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mamamia
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Sep 16 2025, 01:49 PM
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QUOTE(ClarenceT @ Sep 15 2025, 02:53 PM) I assume. Less than RM1000 then no CB. Need to spend >RM1000 but if <RM2000, then utilities 1% and ewallet 1% QUOTE(lovelyuser @ Sep 15 2025, 11:04 PM) Means the monthly total spend for after 8th Sept cannot include spending before 8th? If based on the FAQ example, he suppose to get the extra RM10 + RM10 for utilities + ewallet. So, maybe is the system not ready again which he need to appeal.
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Haloperidol
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Sep 16 2025, 02:26 PM
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RHB statement is out. I only get the RM 50 + RM 50 of the old system i used 250 Shell + 500 e-wallet, but didn't get any cashback of it. So....
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charlene128
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Sep 16 2025, 07:49 PM
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Getting Started

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QUOTE(mamamia @ Sep 16 2025, 02:43 PM) I guess u can appeal to them. QUOTE(mamamia @ Sep 16 2025, 02:49 PM) If based on the FAQ example, he suppose to get the extra RM10 + RM10 for utilities + ewallet. So, maybe is the system not ready again which he need to appeal. Ok, will try to appeal & see how they respond
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mamamia
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Sep 18 2025, 12:00 PM
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QUOTE(charlene128 @ Sep 16 2025, 07:49 PM) Ok, will try to appeal & see how they respond do update us after u call up to CS..
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Gaza
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Sep 18 2025, 02:47 PM
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Hi, for RHB visa cashback card - does it follow statement cycle or calendar month? For (i) cashback calculation and (ii) min spend 2.5k.
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JuneResources
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Sep 18 2025, 06:11 PM
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Hi, wanna to ask about RHB Shell card.
I see that the local utilities spend min RM250 to get cash back of RM10 (max) per category.
So is that means local utilities spend 1 time must RM250? OR can accumulative spend example like RM100 (Electric) and RM150 (telco bill) with total up RM250 spend?
Thank you.
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IWannAAR
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Sep 18 2025, 11:37 PM
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New Member
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since rhb shell card has changed its t&c, which card do you all switch to now for petrol rebates? can suggest a few alternative closest to what rhb shell offered last time? (online transaction + petrol)
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victorian
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Sep 18 2025, 11:48 PM
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QUOTE(IWannAAR @ Sep 18 2025, 11:37 PM) since rhb shell card has changed its t&c, which card do you all switch to now for petrol rebates? can suggest a few alternative closest to what rhb shell offered last time? (online transaction + petrol) 10% UOB One Petrol, capped at RM10
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effectz
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Sep 19 2025, 06:54 AM
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QUOTE(IWannAAR @ Sep 18 2025, 11:37 PM) since rhb shell card has changed its t&c, which card do you all switch to now for petrol rebates? can suggest a few alternative closest to what rhb shell offered last time? (online transaction + petrol) Maybank Ikhwan Visa Petronas CIMB Petronas Visa
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cybpsych
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Sep 19 2025, 08:20 AM
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QUOTE(JuneResources @ Sep 18 2025, 06:11 PM) Hi, wanna to ask about RHB Shell card. I see that the local utilities spend min RM250 to get cash back of RM10 (max) per category. So is that means local utilities spend 1 time must RM250? OR can accumulative spend example like RM100 (Electric) and RM150 (telco bill) with total up RM250 spend? Thank you.
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sjz
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Sep 19 2025, 09:37 AM
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cn share if got any update on the reports to CS for missing CB.
(not getting CB for new CB t&c in the same statement, only gotten CB of previous CB t&c)
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mamamia
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Sep 19 2025, 12:28 PM
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QUOTE(JuneResources @ Sep 18 2025, 06:11 PM) Hi, wanna to ask about RHB Shell card. I see that the local utilities spend min RM250 to get cash back of RM10 (max) per category. So is that means local utilities spend 1 time must RM250? OR can accumulative spend example like RM100 (Electric) and RM150 (telco bill) with total up RM250 spend? Thank you. accumulated spend QUOTE(sjz @ Sep 19 2025, 09:37 AM) cn share if got any update on the reports to CS for missing CB. (not getting CB for new CB t&c in the same statement, only gotten CB of previous CB t&c) have u report too?
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JuneResources
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Sep 19 2025, 04:51 PM
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QUOTE(cybpsych @ Sep 19 2025, 08:20 AM) This one got somebody share before previously at this thread there. That's the thing i asked in here, rather than u just draw a highlight like this. π QUOTE(mamamia @ Sep 19 2025, 12:28 PM) accumulated spend have u report too? Ok, thanks a lot.. Since it's accumulated spend, it's much easier a bit.π
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skty
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Sep 19 2025, 07:17 PM
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QUOTE(sjz @ Sep 19 2025, 09:37 AM) cn share if got any update on the reports to CS for missing CB. (not getting CB for new CB t&c in the same statement, only gotten CB of previous CB t&c) i think you have a strong case as the example clearing show otherwise.
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beLIEve
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Sep 20 2025, 08:31 AM
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QUOTE(charlene128 @ Sep 15 2025, 02:16 PM) I only received cashback bonus & petrol for my statement date on 12th. I had spent extra 250 for utilities & 500 for online/ewallet after 8th but did not receive additional cashback 10+10. QUOTE(Haloperidol @ Sep 16 2025, 02:26 PM) RHB statement is out. I only get the RM 50 + RM 50 of the old system i used 250 Shell + 500 e-wallet, but didn't get any cashback of it. So.... 19th statement also no get revised cashback. Assume current cycle only pays old cashback categories. Oct 8 only pays new cashback categories with arrears. This post has been edited by beLIEve: Sep 20 2025, 08:31 AM
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Barricade
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Sep 20 2025, 10:10 AM
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QUOTE(beLIEve @ Sep 20 2025, 08:31 AM) 19th statement also no get revised cashback. Assume current cycle only pays old cashback categories. Oct 8 only pays new cashback categories with arrears. Same. Only get RM50 + RM50. Let see October 8 will credit the rest or not
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Haloperidol
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Sep 20 2025, 01:03 PM
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i send message to Customer Service, they say better contact them via Live Chat during working hours.
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winmxbb
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Sep 21 2025, 12:41 AM
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QUOTE(charlene128 @ Sep 15 2025, 02:16 PM) I only received cashback bonus & petrol for my statement date on 12th. I had spent extra 250 for utilities & 500 for online/ewallet after 8th but did not receive additional cashback 10+10. who tell 1 statement can have both old & new cash back? i asume either 1 only
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MGM
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Sep 21 2025, 02:05 AM
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QUOTE(winmxbb @ Sep 21 2025, 12:41 AM) who tell 1 statement can have both old & new cash back? i asume either 1 only It was shown in an example in the FAQ.
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