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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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mamamia
post Sep 16 2025, 01:43 PM

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QUOTE(charlene128 @ Sep 15 2025, 02:16 PM)
I only received cashback bonus & petrol for my statement date on 12th.
I had spent extra 250 for utilities & 500 for online/ewallet after 8th but did not receive additional cashback 10+10.
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I guess u can appeal to them.
mamamia
post Sep 16 2025, 01:49 PM

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QUOTE(ClarenceT @ Sep 15 2025, 02:53 PM)
I assume.
Less than RM1000 then no CB.
Need to spend >RM1000 but if <RM2000, then utilities 1% and ewallet 1%
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QUOTE(lovelyuser @ Sep 15 2025, 11:04 PM)
Means the monthly total spend for after 8th Sept cannot include spending before 8th?
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If based on the FAQ example, he suppose to get the extra RM10 + RM10 for utilities + ewallet. So, maybe is the system not ready again which he need to appeal.
Haloperidol
post Sep 16 2025, 02:26 PM

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RHB statement is out.
I only get the RM 50 + RM 50 of the old system
i used 250 Shell + 500 e-wallet, but didn't get any cashback of it.
So....

charlene128
post Sep 16 2025, 07:49 PM

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QUOTE(mamamia @ Sep 16 2025, 02:43 PM)
I guess u can appeal to them.
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QUOTE(mamamia @ Sep 16 2025, 02:49 PM)
If based on the FAQ example, he suppose to get the extra RM10 + RM10 for utilities + ewallet. So, maybe is the system not ready again which he need to appeal.
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Ok, will try to appeal & see how they respond
mamamia
post Sep 18 2025, 12:00 PM

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QUOTE(charlene128 @ Sep 16 2025, 07:49 PM)
Ok, will try to appeal & see how they respond
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do update us after u call up to CS..
Gaza
post Sep 18 2025, 02:47 PM

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Hi, for RHB visa cashback card - does it follow statement cycle or calendar month? For (i) cashback calculation and (ii) min spend 2.5k.
JuneResources
post Sep 18 2025, 06:11 PM

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Hi, wanna to ask about RHB Shell card.

I see that the local utilities spend min RM250 to get cash back of RM10 (max) per category.

So is that means local utilities spend 1 time must RM250? OR can accumulative spend example like RM100 (Electric) and RM150 (telco bill) with total up RM250 spend?

Thank you.
IWannAAR
post Sep 18 2025, 11:37 PM

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since rhb shell card has changed its t&c, which card do you all switch to now for petrol rebates? can suggest a few alternative closest to what rhb shell offered last time? (online transaction + petrol)
victorian
post Sep 18 2025, 11:48 PM

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QUOTE(IWannAAR @ Sep 18 2025, 11:37 PM)
since rhb shell card has changed its t&c, which card do you all switch to now for petrol rebates? can suggest a few alternative closest to what rhb shell offered last time? (online transaction + petrol)
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10% UOB One Petrol, capped at RM10
effectz
post Sep 19 2025, 06:54 AM

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QUOTE(IWannAAR @ Sep 18 2025, 11:37 PM)
since rhb shell card has changed its t&c, which card do you all switch to now for petrol rebates? can suggest a few alternative closest to what rhb shell offered last time? (online transaction + petrol)
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Maybank Ikhwan Visa Petronas
CIMB Petronas Visa
cybpsych
post Sep 19 2025, 08:20 AM

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QUOTE(JuneResources @ Sep 18 2025, 06:11 PM)
Hi, wanna to ask about RHB Shell card.

I see that the local utilities spend min RM250 to get cash back of RM10 (max) per category.

So is that means local utilities spend 1 time must RM250? OR can accumulative spend example like RM100 (Electric) and RM150 (telco bill) with total up RM250 spend?

Thank you.
*
user posted image
sjz
post Sep 19 2025, 09:37 AM

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cn share if got any update on the reports to CS for missing CB.

(not getting CB for new CB t&c in the same statement, only gotten CB of previous CB t&c)
mamamia
post Sep 19 2025, 12:28 PM

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QUOTE(JuneResources @ Sep 18 2025, 06:11 PM)
Hi, wanna to ask about RHB Shell card.

I see that the local utilities spend min RM250 to get cash back of RM10 (max) per category.

So is that means local utilities spend 1 time must RM250? OR can accumulative spend example like RM100 (Electric) and RM150 (telco bill) with total up RM250 spend?

Thank you.
*
accumulated spend

QUOTE(sjz @ Sep 19 2025, 09:37 AM)
cn share if got any update on the reports to CS for missing CB.

(not getting CB for new CB t&c in the same statement, only gotten CB of previous CB t&c)
*
have u report too?
JuneResources
post Sep 19 2025, 04:51 PM

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QUOTE(cybpsych @ Sep 19 2025, 08:20 AM)
user posted image
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This one got somebody share before previously at this thread there.
That's the thing i asked in here, rather than u just draw a highlight like this. πŸ™„

QUOTE(mamamia @ Sep 19 2025, 12:28 PM)
accumulated spend
have u report too?
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Ok, thanks a lot.. Since it's accumulated spend, it's much easier a bit.πŸ˜„
skty
post Sep 19 2025, 07:17 PM

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QUOTE(sjz @ Sep 19 2025, 09:37 AM)
cn share if got any update on the reports to CS for missing CB.

(not getting CB for new CB t&c in the same statement, only gotten CB of previous CB t&c)
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i think you have a strong case as the example clearing show otherwise.
beLIEve
post Sep 20 2025, 08:31 AM

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QUOTE(charlene128 @ Sep 15 2025, 02:16 PM)
I only received cashback bonus & petrol for my statement date on 12th.
I had spent extra 250 for utilities & 500 for online/ewallet after 8th but did not receive additional cashback 10+10.
*
QUOTE(Haloperidol @ Sep 16 2025, 02:26 PM)
RHB statement is out.
I only get the RM 50 + RM 50 of the old system
i used 250 Shell + 500 e-wallet, but didn't get any cashback of it.
So....
*
19th statement also no get revised cashback.

Assume current cycle only pays old cashback categories. Oct 8 only pays new cashback categories with arrears.

This post has been edited by beLIEve: Sep 20 2025, 08:31 AM
Barricade
post Sep 20 2025, 10:10 AM

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QUOTE(beLIEve @ Sep 20 2025, 08:31 AM)
19th statement also no get revised cashback.

Assume current cycle only pays old cashback categories. Oct 8 only pays new cashback categories with arrears.
*
Same. Only get RM50 + RM50. Let see October 8 will credit the rest or not
Haloperidol
post Sep 20 2025, 01:03 PM

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i send message to Customer Service, they say better contact them via Live Chat during working hours.

winmxbb
post Sep 21 2025, 12:41 AM

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QUOTE(charlene128 @ Sep 15 2025, 02:16 PM)
I only received cashback bonus & petrol for my statement date on 12th.
I had spent extra 250 for utilities & 500 for online/ewallet after 8th but did not receive additional cashback 10+10.
*
who tell 1 statement can have both old & new cash back?
i asume either 1 only
MGM
post Sep 21 2025, 02:05 AM

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QUOTE(winmxbb @ Sep 21 2025, 12:41 AM)
who tell 1 statement can have both old & new cash back?
i asume either 1 only
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It was shown in an example in the FAQ.

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