Welcome Guest ( Log In | Register )

826 Pages « < 394 395 396 397 398 > » Bottom

Outline · [ Standard ] · Linear+

Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

views
     
SilentVampire
post Feb 6 2018, 04:20 PM

Networking Enthusiast
*******
Senior Member
5,714 posts

Joined: Mar 2007



QUOTE(dkoh703 @ Feb 6 2018, 04:10 PM)
Mine is not 2 in 1 modem. It's just a ZTE VDSL modem. Not sure how to set up own router with 2 in 1 modem.
*
See here for instructions from bro patricktoh: https://forum.lowyat.net/topic/4452440/+20
ramnkc
post Feb 6 2018, 10:27 PM

New Member
*
Junior Member
40 posts

Joined: Oct 2006
Hi need help on setting IPV6 in Asus router... Any one can share?
TSASUSmy
post Feb 7 2018, 09:52 AM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(ramnkc @ Feb 6 2018, 10:27 PM)
Hi need help on setting IPV6 in Asus router... Any one can share?
*
Hi ramnkc,

At the IPv6 section, select the "Connection type" as "Native" and choose the Interface as "PPP".

It should be able to work if your area are IPv6 supported.

Try restarting the router if the IPv6 WAN IP didn't show up.

Thank you
ramnkc
post Feb 7 2018, 10:44 AM

New Member
*
Junior Member
40 posts

Joined: Oct 2006
QUOTE(ASUSmy @ Feb 7 2018, 09:52 AM)
Hi ramnkc,

At the IPv6 section, select the "Connection type" as "Native" and choose the Interface as "PPP".

It should be able to work if your area are IPv6 supported.

Try restarting the router if the IPv6 WAN IP didn't show up.

Thank you
*
Noted with thanks !

sartan13
post Feb 7 2018, 01:03 PM

New Member
*
Newbie
3 posts

Joined: Mar 2009
From: Kuala Lumpur


I've been reading this thread and started to check my system log on the router.

I bought an Asus RT-AC1200G+ because the D-Link DIR-615 crashed and TM was going to charge me some ridiculous amount for their mediocre router plus RM53 for service. After that I couldn't connect because my password as expired. Had them reset it 4 times but I did not receive the SMS with the new password until 8 hours later. All 3 SMS came in at around the same time. Thenthier technical department called and gave me the latest password but I was still getting a password expired screen from TM. Several hours later it finally connected but it was unstable. today between 7:02 am and 7:32 am, the modem hungup 46 times. Ridiculous.

So I called their customer service to enquire about a replacement. They will charge me RM53 for the guy to come over and RM400 for the new modem unless I renew for another year. What kinda bullshit?

FYI, it is not lifetime warranty unless you are on contract. For those who collected a new modem but did not pay anything, you will be charged in your next billing. Also, they wlll still charge you RM53 for having someone install it for you, even if he merely comes in to connect the fibre cable and power; which is all they need to do.
TM Unifi is a con job.

SilentVampire
post Feb 7 2018, 01:11 PM

Networking Enthusiast
*******
Senior Member
5,714 posts

Joined: Mar 2007



QUOTE(sartan13 @ Feb 7 2018, 01:03 PM)
I've been reading this thread and started to check my system log on the router.

I bought an Asus RT-AC1200G+ because the D-Link DIR-615 crashed and TM was going to charge me some ridiculous amount for their mediocre router plus RM53 for service. After that I couldn't connect because my password as expired. Had them reset it 4 times but I did not receive the SMS with the new password until 8 hours later. All 3 SMS came in at around the same time. Thenthier technical department called and gave me the latest password but I was still getting a password expired screen from TM. Several hours later it finally connected but it was unstable. today between 7:02 am and 7:32 am, the modem hungup 46 times. Ridiculous.

So I called their customer service to enquire about a replacement. They will charge me RM53 for the guy to come over and RM400 for the new modem unless I renew for another year. What kinda bullshit?

FYI, it is not lifetime warranty unless you are on contract. For those who collected a new modem but did not pay anything, you will be charged in your next billing. Also, they wlll still charge you RM53 for having someone install it for you, even if he merely comes in to connect the fibre cable and power; which is all they need to do.
TM Unifi is a con job.
*
Bro, to be fair, they would want you to renew contract for them to replace the modem which is a fair charge, if you are not bound to them, they won’t be bothered to replace your modem. That I can understand.

They did not charge me for replacing my modem twice, so you will not be necessarily charged, so don’t worry.
AVFAN
post Feb 7 2018, 01:16 PM

20k VIP Club
*********
All Stars
24,454 posts

Joined: Nov 2010
QUOTE(sartan13 @ Feb 7 2018, 01:03 PM)
I've been reading this thread and started to check my system log on the router.

I bought an Asus RT-AC1200G+ because the D-Link DIR-615 crashed and TM was going to charge me some ridiculous amount for their mediocre router plus RM53 for service. After that I couldn't connect because my password as expired. Had them reset it 4 times but I did not receive the SMS with the new password until 8 hours later. All 3 SMS came in at around the same time. Thenthier technical department called and gave me the latest password but I was still getting a password expired screen from TM. Several hours later it finally connected but it was unstable. today between 7:02 am and 7:32 am, the modem hungup 46 times. Ridiculous.

So I called their customer service to enquire about a replacement. They will charge me RM53 for the guy to come over and RM400 for the new modem unless I renew for another year. What kinda bullshit?

FYI, it is not lifetime warranty unless you are on contract. For those who collected a new modem but did not pay anything, you will be charged in your next billing. Also, they wlll still charge you RM53 for having someone install it for you, even if he merely comes in to connect the fibre cable and power; which is all they need to do.
TM Unifi is a con job.
*
u did not read n understand the terms n conditions when u signed the the old contract.
what u experienced is normal, by contract u signed.
modem or btu is on warranty as long as u r customer.
router, dect phone and hyppbox (unifitv box) - warranty is only 1 year after u signed contract.
since u r out of contract, u pay for change of eqt except modem or buy yr own.
since u r out of contract, service for out of warranty items, u pay.

if u still hv questions on unifi issues, can ask for further clarification here:
https://forum.lowyat.net/topic/4382989/+8000

This post has been edited by AVFAN: Feb 7 2018, 01:18 PM
sartan13
post Feb 7 2018, 04:15 PM

New Member
*
Newbie
3 posts

Joined: Mar 2009
From: Kuala Lumpur


QUOTE(AVFAN @ Feb 7 2018, 01:16 PM)
u did not read n understand the terms n conditions when u signed the the old contract.
what u experienced is normal, by contract u signed.
modem or btu is on warranty as long as u r customer.
router, dect phone and hyppbox (unifitv box) - warranty is only 1 year after u signed contract.
since u r out of contract, u pay for change of eqt except modem or buy yr own.
since u r out of contract, service for out of warranty items, u pay.

if u still hv questions on unifi issues, can ask for further clarification here:
https://forum.lowyat.net/topic/4382989/+8000
*
I understand but still sad having been their customer since Streamyx days.
voncrane
post Feb 8 2018, 09:01 AM

Noir et fier!
*******
Senior Member
7,120 posts

Joined: Oct 2011
From: Wakanda


QUOTE(sartan13 @ Feb 7 2018, 04:15 PM)
I understand but still sad having been their customer since Streamyx days.
*
TM absolutely does not care about customer loyalty.. They would have first offered the recent official unofficial packages to existing customers before opening it up to new users. Only things they care about is how to squeeze as much as possible from us, especially the clueless and elderly who don't or can't keep tabs, maintaining their monopoly and locking people into that 2 years contract.

This post has been edited by voncrane: Feb 8 2018, 09:03 AM
wiraevo0630
post Feb 8 2018, 09:25 AM

New Member
*
Junior Member
31 posts

Joined: Sep 2007


QUOTE(firdausbhari @ Feb 6 2018, 03:56 PM)
deng they give NETIS now??
*
yes bro, they give Netis. can feel the wifi is not stable as last time, last time was using modem + asus router, but now is 2 in 1 sad.gif
tvcat
post Feb 9 2018, 09:13 AM

Mr. Dumb Dumb
*******
Senior Member
2,908 posts

Joined: Nov 2004


ASUS router is so overprice here when compare with oversea.
Anyone got lobang for cheaper one?

This post has been edited by tvcat: Feb 9 2018, 09:14 AM
SilentVampire
post Feb 9 2018, 09:44 AM

Networking Enthusiast
*******
Senior Member
5,714 posts

Joined: Mar 2007



QUOTE(tvcat @ Feb 9 2018, 09:13 AM)
ASUS router is so overprice here when compare with oversea.
Anyone got lobang for cheaper one?
*
No lobang, and if you by from overseas, Asus Malaysia will not cover your warranty if there is any problem with your overseas unit, so keep that in mind. If you want quality, you will have to pay for it. Otherwise, you can try TP-Link.
eugene724
post Feb 9 2018, 10:47 AM

New Member
*
Newbie
1 posts

Joined: Dec 2011
Hi Asus,

i got some issue regarding Asus rt-ac1300uhp. Asus rt-ac1300uhp support which brand 4g dongle? i need to purchase which dongle can run with our mobile operator
tvcat
post Feb 9 2018, 11:21 AM

Mr. Dumb Dumb
*******
Senior Member
2,908 posts

Joined: Nov 2004


QUOTE(SilentVampire @ Feb 9 2018, 09:44 AM)
No lobang, and if you by from overseas, Asus Malaysia will not cover your warranty if there is any problem with your overseas unit, so keep that in mind. If you want quality, you will have to pay for it. Otherwise, you can try TP-Link.
*
Quality will be the same just without local warranty but when you compare with the US, they sell the AC68U for only USD140 and with the same warranty also doh.gif
Too bad Tp-Link flash size is smaller
Guess i have to get it from taobao
Thanks anyway
TSASUSmy
post Feb 9 2018, 04:33 PM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(eugene724 @ Feb 9 2018, 10:47 AM)
Hi Asus,

i got some issue regarding Asus rt-ac1300uhp. Asus rt-ac1300uhp support which brand 4g dongle? i need to purchase which dongle can run with our mobile operator
*
Hi eugene724,

You can refer to the list below and I would suggest you to go for Huawei USB modem.

https://www.asus.com/event/networks_3G4G_support/

Thank you
cipollll
post Feb 10 2018, 03:15 PM

Getting Started
**
Junior Member
262 posts

Joined: Aug 2010



Hi asusmy,

Does the DSL-AC52U supports unifi lite?
dragoneer
post Feb 11 2018, 03:00 PM

New Member
*
Newbie
2 posts

Joined: Dec 2012
Hi asus support,
I'm on Maxis Home Fibre and using ASUS RT-AC68U as the replacement router. I'm following the setup guide as provided in the video below:
https://www.youtube.com/watch?v=iBRbk1FSFj0...4AGVMEke0R-nUVw

The setup was working fine for both phone & internet but recently, the phone is not working. Only the internet is working.

Called Maxis technician and they revert back everything to their original setup (without the Asus router) and it work fine for phone & internet.

How do I get both the phone & internet working with the ASUS router ?
pl95077
post Feb 12 2018, 04:35 PM

Getting Started
**
Junior Member
245 posts

Joined: Feb 2010
QUOTE(cipollll @ Feb 10 2018, 04:15 PM)
Hi asusmy,

Does the DSL-AC52U supports unifi lite?
*
Hi,
Yes it support.
TSASUSmy
post Feb 13 2018, 09:20 AM

Look at all my stars!!
*******
Senior Member
2,319 posts

Joined: Mar 2010
QUOTE(dragoneer @ Feb 11 2018, 03:00 PM)
Hi asus support,
I'm on Maxis Home Fibre and using ASUS RT-AC68U as the replacement router. I'm following the setup guide as provided in the video below:
https://www.youtube.com/watch?v=iBRbk1FSFj0...4AGVMEke0R-nUVw

The setup was working fine for both phone & internet but recently, the phone is not working. Only the internet is working.

Called Maxis technician and they revert back everything to their original setup (without the Asus router) and it work fine for phone & internet.

How do I get both the phone & internet working with the ASUS router ?
*
Hi dragoneer,

You can try updating the firmware to the latest and try the setup again.

The current latest firmware for this model is version 3.0.0.4.384.20308.

https://www.asus.com/my/Networking/RTAC68U/...pDesk_Download/

Thank you
jianwei87
post Feb 13 2018, 10:36 PM

Casual
***
Junior Member
481 posts

Joined: Jan 2007
Why my maxis voip are not able to use? I'm using asus rt-ac68u

826 Pages « < 394 395 396 397 398 > » Top
 

Change to:
| Lo-Fi Version
0.0307sec    0.36    6 queries    GZIP Disabled
Time is now: 8th December 2025 - 07:10 PM