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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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voncrane
post Aug 30 2017, 12:14 PM

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QUOTE(prs516 @ Aug 30 2017, 08:43 AM)
I don't think so. I'm the only one using 5GHz frequency around my area. I've check it using wifi analyzer app. Using TM provided router(connected via wifi 5GHz) i can get around 105Mbps down 54 Mbps up without any problem even with other devices connected.
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What device?
tomastan4134
post Aug 30 2017, 12:24 PM

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Hi asusmy

does n66u support 4g usb modem Huawei E3372? or any other usb 4g modem?

the support page provided for malaysia all are just 3g modem.

or n66u can support the entire list of 3g/4g modem regardless of region?


prs516
post Aug 30 2017, 02:03 PM

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QUOTE(voncrane @ Aug 30 2017, 12:14 PM)
What device?
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My iphone & 3 wireless security camera connected at the same time then i test my speed using TM provided router. I can get full speed without any problem. But when i test using Asus RT-AC55UHP with only my iphone connected to the router, i can't get full speed. Max i can get 52Mbps down 51Mbps up.
QuekZai
post Aug 30 2017, 05:52 PM

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Hi ASUSmy,

I have an Asus DSL-N12E modem which I bought more than a year ago from lelong.my. I am unable to find my purchase at lelong.my anymore, which results in the seller of the product is unknown.

On the other hand, I had accidentally lost my receipt and I did not register my product online. I do have the serial number. Is it still possible to check the warranty status online using this serial number?
wtw0911
post Aug 30 2017, 06:30 PM

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QUOTE(QuekZai @ Aug 30 2017, 05:52 PM)
Hi ASUSmy,

I have an Asus DSL-N12E modem which I bought more than a year ago from lelong.my. I am unable to find my purchase at lelong.my anymore, which results in the seller of the product is unknown.

On the other hand, I had accidentally lost my receipt and I did not register my product online. I do have the serial number. Is it still possible to check the warranty status online using this serial number?
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You can message your serial number to Asus through the online chat on their website and they will be able to check the warranty period but it will be based on 3 years from the manufacturing date instead of the purchase date.
QuekZai
post Aug 31 2017, 09:46 AM

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QUOTE(wtw0911 @ Aug 30 2017, 06:30 PM)
You can message your serial number to Asus through the online chat on their website and they will be able to check the warranty period but it will be based on 3 years from the manufacturing date instead of the purchase date.
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Hi,

Thank you for your kind advise. I had tried it but unfortunately their agent is not available today. I will try it on Monday. biggrin.gif
wtw0911
post Aug 31 2017, 10:22 AM

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QUOTE(QuekZai @ Aug 31 2017, 09:46 AM)
Hi,

Thank you for your kind advise. I had tried it but unfortunately their agent is not available today. I will try it on Tuesdaybiggrin.gif
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Corrected. Monday is declared a public holiday biggrin.gif biggrin.gif
optimisez
post Sep 2 2017, 04:57 PM

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Hi ASUSmy. Does DSL-AC52U (DSL-AC52U | Networking | ASUS Malaysia) supports both Streamyx and Unifi?

This post has been edited by optimisez: Sep 2 2017, 04:59 PM
jusbella
post Sep 2 2017, 04:59 PM

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QUOTE(optimisez @ Sep 2 2017, 04:57 PM)
Hi ASUSmy. Does DSL-AC52U (https://www.asus.com/my/Networking/DSL-AC52U/overview/) supports both Streamyx and Unifi?
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For unifi must vdsl based, ftth is not supported.
Irfan2397
post Sep 2 2017, 10:13 PM

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Hi can I know what is the different between Asus RT 1300 UHP & Asus RT N18U ? I am using Unifi 50mbps & currently using the stock router my speed is very bad & no signal in my room. Which is recommended between this two for the entire house to get the signal. My house is a 4000 sqft Double Story Semi-D with the router is located at downstairs infront.

Thanks In Advance for help
djhenry91
post Sep 2 2017, 10:20 PM

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QUOTE(jusbella @ Sep 2 2017, 04:59 PM)
For unifi must vdsl based, ftth is not supported.
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who say unifi only support VDSL?
it support both
jusbella
post Sep 2 2017, 10:22 PM

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QUOTE(djhenry91 @ Sep 2 2017, 10:20 PM)
who say unifi only support VDSL?
it support both
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Yes its supported, but for FTTH MUST use with existing TM Modem. So for FTTH I recommend rt-ac52u instead dsl.

For VDSL, TM modem is not required as the Asus DSL already support VDSL port.

This post has been edited by jusbella: Sep 3 2017, 09:27 AM
aku_dia
post Sep 3 2017, 02:39 AM

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asusmy which router support usb 3G/4G modem and also openvpn client... thanks
Neo_Y
post Sep 3 2017, 02:21 PM

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Sorry if this was asked before.
Which Asus router are best for Unifi? Currently on 50mbps.
Thanks.

This post has been edited by Neo_Y: Sep 3 2017, 02:54 PM
voncrane
post Sep 3 2017, 04:50 PM

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QUOTE(Neo_Y @ Sep 3 2017, 02:21 PM)
Sorry if this was asked before.
Which Asus router are best for Unifi? Currently on 50mbps.
Thanks.
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As long as you stick to the "RT" named models, you are good. The question isn't which is good, questions are your budget and requirements (coverage, features, speed, etc). General rule is, the better the router, the more expensive it is.. i suggest you take time out and at least read through the last couple of pages and visit blacktubi's website for some reviews.. Decide afterwards.
pl95077
post Sep 5 2017, 09:12 AM

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QUOTE(jusbella @ Sep 2 2017, 05:59 PM)
For unifi must vdsl based, ftth is not supported.
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It support, configuration guide is in Youtube
https://youtu.be/mzWsL1LQBe4

TSASUSmy
post Sep 5 2017, 10:30 AM

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QUOTE(wtw0911 @ Aug 29 2017, 01:07 PM)
Hi, the file access problem is solved after I set the DDNS in the router.

But the file upload progress bar is still not correct. It shows upload completed but there are files that are still on the list being uploaded.

Browser is Google Chrome, router model is ac55uhp and firmware version is 3.0.0.4.380_4180
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Hi wtw0911,

You can try on the following beta firmware if you still having the same problem. Our RD still testing the firmware, will release the firmware once finish testing.

https://www.asuswebstorage.com/navigate/s/4...AC408F1E2AF947Y

Thank you
TSASUSmy
post Sep 5 2017, 10:33 AM

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QUOTE(karyeowl @ Aug 29 2017, 02:14 PM)
@asusmy - is the original firmware for astro iptv under maxis fiber ready?

When are you able to support?
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Hi karyeowl,

We may not be able to do provide the firmware that support the ASTRO IPTV for Maxis Fibre. This is because after we do testing, it will change how the current firmware behave.

Thank you
TSASUSmy
post Sep 5 2017, 10:54 AM

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QUOTE(tomastan4134 @ Aug 30 2017, 12:24 PM)
Hi asusmy

does n66u  support 4g usb modem Huawei E3372?  or any other usb 4g modem?

the support page provided for malaysia  all are just 3g modem. 

or n66u can support the entire list of 3g/4g modem regardless of region?
*
Hi tomastan4134,

The RT-N66U should be able to detect the USB modem as the firmware are the same.

Because the router not design to fully support LTE 4G connection, you may be be able to get the full LTE speed.

Thank you
System Error Message
post Sep 5 2017, 11:07 AM

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for most asus routers i recommend using RMerlin firmware. You can also get support at this forum https://www.snbforums.com/forums/ which is where RMerlin hangs.

The firmware keeps the stock look and but adds features, fixes some bugs and makes the router configurable like mikrotik and ubiquiti.

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