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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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WaNaWe900
post Oct 23 2019, 11:18 PM

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QUOTE(ikhwandayne @ Oct 23 2019, 11:07 PM)
Hi ASUS team

Recently I bought RT-N14UHP from my friend to replace my Maxis Home Fibre router. I did everything as instructed in the router set-up and config guide. I already reset the router. And I had logon to ASUS Router via 192.168.1.1 and key in my ISP account username and password.

After I have selected "Special Requirement from ISP" and click Next, there is a 5 seconds loading and sudden window prompt "asus-router says "connection timed out", I wonder what's the problem as previously I dont have any issue with my Maxis Fibre internet connection

Hope you can help me.  cry.gif
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try this... guess not ppoe

Setup
AV_2018
post Oct 24 2019, 10:57 AM

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QUOTE(Minaring @ Oct 22 2019, 11:21 PM)
Is the status supposed to be like this? (I can't recall the speed on all port previously but i think it should be 1Gbps? Please correct me if i'm wrong)

3. Here's my router firmware version :

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I have an AC68U, it should show 1Gbps for all devices connected that supports 1Gbps. On mine, the only port showing 100Mbps is the one connected to Unifi TV STB.

Firmware should always be updated to latest unless latest is giving you issues. This is because Asus fixed some security vulnerabilities in the newer firmwares as well as fixed some bugs.

QUOTE(ikhwandayne @ Oct 23 2019, 11:07 PM)
Hi ASUS team

Recently I bought RT-N14UHP from my friend to replace my Maxis Home Fibre router. I did everything as instructed in the router set-up and config guide. I already reset the router. And I had logon to ASUS Router via 192.168.1.1 and key in my ISP account username and password.

After I have selected "Special Requirement from ISP" and click Next, there is a 5 seconds loading and sudden window prompt "asus-router says "connection timed out", I wonder what's the problem as previously I dont have any issue with my Maxis Fibre internet connection

Hope you can help me.  cry.gif
*
Try skip the setup wizard and manually configure. ISP profile is in LAN - > IPTV section and user account info in WAN - > PPPoE.
Jjuggler
post Oct 24 2019, 11:48 AM

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No problem on my side. It is just, I didn't use the stock firmware. (Image below as an additional attachment of proof).

[attachmentid=10339904]
blacktubi
post Oct 24 2019, 01:00 PM

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QUOTE(ikhwandayne @ Oct 23 2019, 11:07 PM)
Hi ASUS team

Recently I bought RT-N14UHP from my friend to replace my Maxis Home Fibre router. I did everything as instructed in the router set-up and config guide. I already reset the router. And I had logon to ASUS Router via 192.168.1.1 and key in my ISP account username and password.

After I have selected "Special Requirement from ISP" and click Next, there is a 5 seconds loading and sudden window prompt "asus-router says "connection timed out", I wonder what's the problem as previously I dont have any issue with my Maxis Fibre internet connection

Hope you can help me.  cry.gif
*
Update the firmware and perform hard reset.

https://www.asus.com/support/FAQ/1039077
FaezFarhan
post Oct 25 2019, 04:18 AM

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Guys I'm using the RT-AC1300UHP, does it support AiMesh? I also have forgotten the login password lol
TSASUSmy
post Oct 25 2019, 09:07 AM

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QUOTE(FaezFarhan @ Oct 25 2019, 04:18 AM)
Guys I'm using the RT-AC1300UHP, does it support AiMesh? I also have forgotten the login password lol
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Hi FaezFarhan,

You may refer to the URL below for the list of AiMesh supported model.

https://www.asus.com/Networking/Wi-Fi-System-Products/

As for the router password, there is no way to retrieve beside factory reset and redo the setup.

Thank you
kingkingyyk
post Oct 26 2019, 04:52 PM

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ASUSmy
Do you have any idea on when AX-56U will be sold here?

This post has been edited by kingkingyyk: Oct 26 2019, 04:53 PM
kho51
post Oct 27 2019, 10:32 PM

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I'm currently using RT-AC68U as AP for my maxis fibre because I need to use the IP phone. Is there any way that I can use Asus 68u as router and continue to use maxis IP phone? Intent to but a new router and set as aimesh. Thanks
blacktubi
post Oct 28 2019, 01:12 PM

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QUOTE(kho51 @ Oct 27 2019, 10:32 PM)
I'm currently using RT-AC68U as AP for my maxis fibre because I need to use the IP phone. Is there any way that I can use Asus 68u as router and continue to use maxis IP phone? Intent to but a new router and set as aimesh. Thanks
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Watch this video.
hghg.hg
post Oct 28 2019, 06:17 PM

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QUOTE(cybercrew @ Oct 9 2019, 12:08 AM)
guys,
im using RT-AC55UHP,

Current firmware is 9.0.0.4.382_51085-gcf7cbc8 which i got from the this forum to support the unifi turbo speed.
Now i've been prompted with new stable firmware update Firmware version 3.0.0.4.382_51812 with following changelog

Security Fixes:
- Fixed DDoS vulnerability.
- Fixed AiCloud vulnerability.
- Fixed command injection vulnerability.
- Fixed buffer overflow vulnerability.
- Fixed CVE-2018-20334
- Fixed CVE-2018-20336
- Fixed null pointer issue.
- Fixed AiCloud buffer overflow vulnerability.

Bug fixes and enhancements:
- Stability improvement
- Fixed Media bridge connection problem.
Anyone upgraded to this firmware from  9.0.0.4.382_51085-gcf7cbc8 ?

Is it advisible to upgrade ?

Any issues after upgrade?

Please advise.
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Anyone upgrade to 3.0.0.4.382_51812? I was now on 9.0.0.4.382_51085-gcf7cbc8 which solved the highspeed issue. Is the new firmware remain with the highspeed fixes as well? ASUSmy blacktubi?

This post has been edited by hghg.hg: Oct 30 2019, 02:56 PM
TSASUSmy
post Oct 29 2019, 10:45 AM

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QUOTE(kingkingyyk @ Oct 26 2019, 04:52 PM)
ASUSmy
Do you have any idea on when AX-56U will be sold here?
*
Hi kingkingyyk,

We do plan to bring in this model, do follow our FB for more updates.

Thank you
kingkingyyk
post Oct 29 2019, 01:51 PM

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QUOTE(ASUSmy @ Oct 29 2019, 10:45 AM)
Hi kingkingyyk,

We do plan to bring in this model, do follow our FB for more updates.

Thank you
*
How about USB AX adapter? brows.gif
TSASUSmy
post Oct 29 2019, 02:35 PM

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QUOTE(kingkingyyk @ Oct 29 2019, 01:51 PM)
How about USB AX adapter?  brows.gif
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Hi kingkingyyk

Yes, we will be bringing in the PCE-AX58BT soon.

Thank you
kingkingyyk
post Oct 29 2019, 07:48 PM

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QUOTE(ASUSmy @ Oct 29 2019, 02:35 PM)
Hi kingkingyyk

Yes, we will be bringing in the PCE-AX58BT soon.

Thank you
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It is based on Intel AX200 right? icon_idea.gif
jpong1
post Oct 29 2019, 08:11 PM

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QUOTE(hghg.hg @ Oct 28 2019, 06:17 PM)
Anyone upgrade to 3.0.0.4.382_51812? I was now on 9.0.0.4.382_51085-gcf7cbc8 which solved the highspeed issue. Is the new firmware remain with the highspeed fixes as well? @asusmy @blacktubi?
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I am using 9.0.0.4.382_51085-gcf7cbc8 which is beta version to solve problem that unable to go beyond 500Mbps ; yes, I do know after we click Check for Update, it will prompt that new version with 3.0.0.4.382_51812 is available, I did not download and update it cause so fat so good.
I do guess system auto detected 3.0.0.4.382_51812 as new was due to this is official new f/w ; whereas 9.0.0.4 is Beta.

Lets heard from others...for me simple, dont fixed when no problem/issues using it. smile.gif
AV_2018
post Oct 29 2019, 09:06 PM

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QUOTE(jpong1 @ Oct 29 2019, 08:11 PM)
I am using 9.0.0.4.382_51085-gcf7cbc8 which is beta version to solve problem that unable to go beyond 500Mbps ; yes, I do know after we click Check for Update, it will prompt that new version with 3.0.0.4.382_51812 is available, I did not download and update it cause so fat so good.
I do guess system auto detected 3.0.0.4.382_51812 as new was due to this is official new f/w ; whereas 9.0.0.4 is Beta.

Lets heard from others...for me simple, dont fixed when no problem/issues using it. smile.gif
*
Looking at the list of security fixes, it is better to upgrade if the new version does not cause any issues.

This post has been edited by AV_2018: Oct 29 2019, 09:07 PM
jpong1
post Oct 29 2019, 10:43 PM

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QUOTE(AV_2018 @ Oct 29 2019, 09:06 PM)
Looking at the list of security fixes, it is better to upgrade if the new version does not cause any issues.
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indeed.
TSASUSmy
post Oct 30 2019, 10:00 AM

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QUOTE(kingkingyyk @ Oct 29 2019, 07:48 PM)
It is based on Intel AX200 right? icon_idea.gif
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Hi kingkingyyk,

Yes, you are right. biggrin.gif

Thank you
hghg.hg
post Oct 30 2019, 03:01 PM

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QUOTE(jpong1 @ Oct 29 2019, 08:11 PM)
I am using 9.0.0.4.382_51085-gcf7cbc8 which is beta version to solve problem that unable to go beyond 500Mbps ; yes, I do know after we click Check for Update, it will prompt that new version with 3.0.0.4.382_51812 is available, I did not download and update it cause so fat so good.
I do guess system auto detected 3.0.0.4.382_51812 as new was due to this is official new f/w ; whereas 9.0.0.4 is Beta.

Lets heard from others...for me simple, dont fixed when no problem/issues using it. smile.gif
*
I have upgraded to 3.0.0.4.382_51812 and the speed is lower now (not sure though as I have not restart the router before speedtest from fresh. I will try that tonight). If that is the case, need to revert back to 9.0.0.4.382_51085-gcf7cbc8 or if ASUS will come out with a latest beta version to tackle this issue together with the security fixes ? I not able to find the old beta version shared as the link/folder shared expired.

Anyone can help ?? ASUSmy ??
jpong1
post Oct 30 2019, 04:15 PM

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QUOTE(hghg.hg @ Oct 30 2019, 03:01 PM)
I have upgraded to 3.0.0.4.382_51812 and the speed is lower now (not sure though as I have not restart the router before speedtest from fresh. I will try that tonight). If that is the case, need to revert back to 9.0.0.4.382_51085-gcf7cbc8 or if ASUS will come out with a latest beta version to tackle this issue together with the security fixes ? I not able to find the old beta version shared as the link/folder shared expired.

Anyone can help ?? ASUSmy ??
*
After updated the f/w, you shall do a factory reset. After that test it, if lower, then report to ASUS.
Revert back to 9.0.0.4.382_51085-gcf7cbc8 is here : https://asus-my.sharepoint.com/personal/soo...WZza2lPUkZkMTBn
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