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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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jpong1
post Jun 6 2016, 02:36 PM

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Good Day,
I am new to this forum, this is my 1st post.

My new Asus RT-AC55UHP is working fine since bought, but recently the LED light of 5GHz become dim and from 45 degree angle , can't see the light at all, but when connected to mobile phone is working.

May I know , is there something went wrong or some faulty issue might arise soon as a signal ?

p/s: I went and check the router website, the firmware update not there (only 3 utilities software ), is there any new firmware ?

On Win7 64bits.

Thx

This post has been edited by jpong1: Jun 6 2016, 02:38 PM
jpong1
post Jun 6 2016, 04:04 PM

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QUOTE(fuadfadz @ Jun 6 2016, 02:54 PM)
Other device i'm not sure but i think its not affected. Becase to resolve the wifi dropping i need to disconnect and reconnect back to the wifi.

I'm not using utility right now. still the same. I just install the driver. Driver version 5.1.22.0

anyway, now cannot downgrade firmware router?
*
you refered to Network Adapter Driver, right ?
jpong1
post Jun 6 2016, 04:08 PM

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QUOTE(ASUSmy @ Jun 6 2016, 03:47 PM)
Hi jpong1,

The current latest firmware for this model you can download it from the link below.

https://www.asuswebstorage.com/navigate/s/E...6F6064268830D1Y

If it still same, maybe the LED light is faulty already.

Thank you
*
unable to get your link; btw, the link of the new f/w is stable version ? or beta version ?
any step by step to install ?
if not working, can I roll back to previous f/w ? and how ?

sorry, I am new to ASUS router, although I have other Asus device at home.

ps : your link is working now...thx


This post has been edited by jpong1: Jun 6 2016, 04:11 PM
jpong1
post Jun 6 2016, 04:13 PM

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QUOTE(denimblue @ Jun 6 2016, 02:50 PM)
For some strange reasons, the firmware is under "Others" OS selection. Weird.

Under OS selection, select "Others", not Windows 7 - 64bits.
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thx , I will go "Others" and check.
jpong1
post Jun 6 2016, 04:26 PM

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QUOTE(denimblue @ Jun 6 2016, 04:18 PM)
Anyhow, router firmware is OS-independent.

It is the utilities which are OS-dependent.
*
then it make sense to under "others" , cause is universal. But , when ppl looking for f/w with pull down menu, sure they will select the OS that using. Right ? haha
jpong1
post Jun 6 2016, 04:55 PM

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QUOTE(ASUSmy @ Jun 6 2016, 04:52 PM)
Hi jpong1,

I have been given this firmware to other user, so far so good and if anything happen, you can still roll back with this firmware.

Thank you
*
yes, I edited previous post with additional "p/s" where I can dl oredi.
but , do you have link to teach how to install new f/w ? after new f/w, do I need to re-config with ID, password etc ??

thx
jpong1
post Jun 6 2016, 05:03 PM

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QUOTE(ASUSmy @ Jun 6 2016, 05:01 PM)
Hi jpong1,

You can refer to the link below.

http://www.asus.com/Microsite/2015/network...irmware_update/

Thank you
*
GOOD, thanks a lot.
Last question : after new f/w, do I need to re-config with ID, password etc ??
if yes, then I need to dig out the ID and Password, before start update.

jpong1
post Jun 6 2016, 10:10 PM

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QUOTE(ASUSmy @ Jun 6 2016, 05:15 PM)
Hi jpong1,

To be save, I think you would be able to get the user name and password at WAN.

Thank you
*
install latest f/w provoded, LED light for wifi 5GHz still the same (dim) ; but connection working fine.

jpong1
post Jun 6 2016, 10:36 PM

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Dear all,

Few question to ask, hope can get help.

May I know shall I use :
1. WPA2-Personal + AES or
2. WPA-Auto-Personal + TKIP/AES ?

Should I "Enable QoS" ?

Should I use Google DNS or Open DNS, will this slow down my UniFi ?


thx

This post has been edited by jpong1: Jun 6 2016, 10:50 PM
jpong1
post Jun 8 2016, 11:22 AM

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QUOTE(Scissorshand @ Jun 7 2016, 11:05 PM)
Definitely otherwise end up like me till now can't remember the password and username. But router and WiFi still connected
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Yes, I did get the ID and password from WAN ; after updated, I reset and re-config, works well now, but the 5GHz signal LED light still dim as before.


@ASUSmy

This post has been edited by jpong1: Jun 8 2016, 11:22 AM
jpong1
post Jun 8 2016, 02:09 PM

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QUOTE(am3 @ Jun 8 2016, 01:58 PM)
Why is the led light on 2.4ghz blinking?
The 5ghz is not blinking.

I'm using Asus rt-ac1200hp
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Do you mean when connected 5GHz , it is working but the light not blinking ?

Your router has new f/w : https://www.asus.com/Networking/RTAC1200HP/...pDesk_Download/

This post has been edited by jpong1: Jun 8 2016, 02:12 PM
jpong1
post Jun 8 2016, 04:03 PM

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QUOTE(ASUSmy @ Jun 8 2016, 03:24 PM)
Hi jpong1,

Maybe it is because of the LED light it self is faulty already.

You can still use it or you can send for warranty claim.

Thank you
*
At the moment, still can use....if just the LED light is faulty and not causing connection issue, then I will continue using it unless it cause the connection drop.

thanks.
jpong1
post Jun 8 2016, 11:03 PM

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I read Asus Router specs that it comes with VPN, do we need VPN ?

jpong1
post Jun 13 2016, 01:53 PM

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QUOTE(ASUSmy @ Jun 6 2016, 03:47 PM)
Hi jpong1,

The current latest firmware for this model you can download it from the link below.

https://www.asuswebstorage.com/navigate/s/E...6F6064268830D1Y

If it still same, maybe the LED light is faulty already.

Thank you
*
Dear @ASUSmy, now my 5GHz LED light is totally off !
shall I send in for service or warranty claim ?

thx,

p/s: where shall I send to ?
jpong1
post Jun 14 2016, 11:15 PM

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QUOTE(ramnkc @ Jun 14 2016, 09:36 PM)
Hi,

What is the latest firmware for RT-AC55UHP?
*
The current latest firmware for this model you can download it from the link below.
https://www.asuswebstorage.com/navigate/s/E...6F6064268830D1Y


p/s: I got the above from @ASUSmy and I updated mine.
jpong1
post Jun 15 2016, 12:09 PM

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QUOTE(christina1 @ Jun 15 2016, 12:07 PM)
Can RT-AC55UHP support Unifi 100 Mbps ?
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yes, it is gigabit router
jpong1
post Jun 15 2016, 12:29 PM

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QUOTE(christina1 @ Jun 15 2016, 12:10 PM)
ok just worried plan to get it soon. U are using it? Hows the performance?
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yes, been few months using it, so far so good...but as you scroll up and read , you will find that I mentioned my 5GHz LED light was faulty recently....
jpong1
post Jun 15 2016, 12:37 PM

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QUOTE(christina1 @ Jun 15 2016, 12:34 PM)
Aiyah did you send back for warranty than? How many MBs connection u are using?
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ASUSmy asked me to go back where I bought and claim warranty.
Currently using UniFi VIP10
jpong1
post Jun 15 2016, 12:42 PM

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QUOTE(christina1 @ Jun 15 2016, 12:38 PM)
How long you were using this router and did u purchased from trusted seller ?
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since last year end, yes, trusted seller.
jpong1
post Jun 15 2016, 12:59 PM

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QUOTE(christina1 @ Jun 15 2016, 12:46 PM)
Really though of getting this router or Asus 68U.
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RT-AC68U is better one than rt-ac55uhp

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