i stayed in condo, confirmed cap my line to 50kb... after that only get 300kb

i jz called NCCC.org.my, i have told i have a right to complaint to mcmc (SKMM), their number: 1800888030

I will complaint first, hope more people can join in for the complaint

This post has been edited by sbsoo111: Mar 13 2013, 01:02 PM

send us a copy of ur report, so we all can file the same report.

Yup it was down since this morning and afternoon when i checked.this frequent service distruption is happening too often. i think we should get together and defend our consumer rights. been using unifi for 2 years, hardly any complaints.

i managed to call maxis in the morning using my mobile (have to pay 10sen/min) and was put on hold for 15 min

finally got in and found out all PJ down due to TM issue

until now, i still can't get online. can anyone confirm if they face the same problem?

LOL not only PJ.
even Klang also down this morning.

everything is okay in Bukit Jalil

Gombak also ok everytime

Maxis just blaming TM? Or sabotage by TM?

Anyway, my internet was fine, no interruption, but the VOIP was down for over 1 day. I tried all the usual ways, re-enter pw, restart, hard reset, nothing worked, the VOIP status green but cannot register. Service up by itself early this morning.

I am in DJ.

This post has been edited by kkm: Mar 14 2013, 11:38 AM

better you report your own, my report consist of my private information. you should draft your own complaint. if we always thk to let people move first, all these big company will take all the benefits from us.

this is the email address that i got from them. normally all the complaint will be question direct to maxis. it is up to your choice to get a better service or not.

aduanskmm@cmc.gov.my

This post has been edited by sbsoo111: Mar 14 2013, 03:34 PM

Support.

We should always complaint to higher authority. Thats why MCMC fined maxis and other companies.

u guys maxis can online yet??
i still totally cannot online at all!!!

No downtime for Shah Alam area...

sienz.. im from BU area... shouldnt hav restart my modem 2 days ago.. once restart cannot online until today. zzzzz

Face the same issue before... Restart the modem and it's dead... Only 1 red light on...

Tweet and nag to the CS and they call me around 30 minute later (that time was midnight) and instruct to hard reset the modem and reenter all detail... after that work fine until today...

yup..no downtime in Bukit Jalil at all

Package : 10mbps RM118/mth

Area : Putra Heights, Subang Jaya, Selangor

Problem : Downloading .rar files from DLNext server only 1/5 to 1/3 of max speed

Is is throttling? If yes, when would they release?

dota2 now ping is around 120++ ms

last time can get 80++

did they change the routing again..

i have got a reply from mcmc, where is all yours report? dont hide in your turtle shell anymore!



SKMM Complaint No: xxxxxxx

Dear Sir,

Thank you for contacting the Malaysian Communications and Multimedia Commission (MCMC).

We acknowledge receipt of your complaint. Please be advised that we have instructed Maxis to take necessary action to address the issue raised. The service provider is required to respond to you accordingly on the findings and actions taken by them within 15 days.

Should you have any other enquiry, please do not hesitate to email us at aduanskmm@cmc.gov.my or contact our complaint hotline at 1800 888 030 (Mon-Fri 8.30am to 5.30pm).

Thank you.

Regards,

Erni binti Gani
SKMM Consumer Complaints Bureau
Malaysian Communication and Multimedia Commission (SKMM/MCMC)
63000 Cyberjaya, Selangor

Online Complaint : http://aduan.skmm.gov.my
Complaint Hotline : 1800 888 030 (8:30am-5:30pm, Monday-Friday)
Fax : 603 8688 1880
Email : aduanskmm@cmc.gov.my
Website : www.skmm.gov.my

Guys... can you try speedtest to Singtel... I'm unable to finish it... stuck3/4 of the way.

But other Singapore server have no problem.

http://speedtest.singnet.com.sg/