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Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138

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sbsoo111
post Mar 13 2013, 11:23 AM

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i stayed in condo, confirmed cap my line to 50kb... after that only get 300kb
sbsoo111
post Mar 13 2013, 01:02 PM

Getting Started
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Junior Member
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i jz called NCCC.org.my, i have told i have a right to complaint to mcmc (SKMM), their number: 1800888030

I will complaint first, hope more people can join in for the complaint

This post has been edited by sbsoo111: Mar 13 2013, 01:02 PM
sbsoo111
post Mar 14 2013, 03:33 PM

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QUOTE(phantasm0110 @ Mar 13 2013, 02:44 PM)
send us a copy of ur report, so we all can file the same report.
*
better you report your own, my report consist of my private information. you should draft your own complaint. if we always thk to let people move first, all these big company will take all the benefits from us.

this is the email address that i got from them. normally all the complaint will be question direct to maxis. it is up to your choice to get a better service or not.

aduanskmm@cmc.gov.my

This post has been edited by sbsoo111: Mar 14 2013, 03:34 PM
sbsoo111
post Mar 17 2013, 12:38 AM

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i have got a reply from mcmc, where is all yours report? dont hide in your turtle shell anymore!



SKMM Complaint No: xxxxxxx

Dear Sir,

Thank you for contacting the Malaysian Communications and Multimedia Commission (MCMC).

We acknowledge receipt of your complaint. Please be advised that we have instructed Maxis to take necessary action to address the issue raised. The service provider is required to respond to you accordingly on the findings and actions taken by them within 15 days.

Should you have any other enquiry, please do not hesitate to email us at aduanskmm@cmc.gov.my or contact our complaint hotline at 1800 888 030 (Mon-Fri 8.30am to 5.30pm).

Thank you.

Regards,

Erni binti Gani
SKMM Consumer Complaints Bureau
Malaysian Communication and Multimedia Commission (SKMM/MCMC)
63000 Cyberjaya, Selangor

Online Complaint : http://aduan.skmm.gov.my
Complaint Hotline : 1800 888 030 (8:30am-5:30pm, Monday-Friday)
Fax : 603 8688 1880
Email : aduanskmm@cmc.gov.my
Website : www.skmm.gov.my

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