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 Maybankard 2 Gold And Platinum Cards V4, Amex with Visa or MasterCard

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ronnie
post Mar 9 2012, 02:25 PM

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Lesson learnt... go sue Maybank and let us know how it goes.
fenrir0402
post Mar 9 2012, 02:45 PM

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QUOTE(ronnie @ Mar 9 2012, 02:25 PM)
Lesson learnt... go sue Maybank and let us know how it goes.
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maybe what they said here is right, filing injunction wont do anyone good.
better discuss with them to see what is the best solution for both parties.

this is would goes to another lesson learnt smile.gif
hiansitt
post Mar 9 2012, 03:09 PM

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lesson learnt:
» Click to show Spoiler - click again to hide... «


i feel we need have a mind set, i swipe card, because i have money to pay this, not : i swipe card, in sooner or later, i have money to pay this.

ugly truth:
» Click to show Spoiler - click again to hide... «

CcL
post Mar 9 2012, 05:05 PM

i cheated... hah
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lol. i can imagine fenrir's position.

i had a maybank teller giving me mis-information about which exchange rate my bankdraft would be cleared at. went back and questioned them when the funds came in and they got HQ to refund me the difference of over rm1.6k. ONLY because the teller ADMITTED to telling me wrong information.

Now can you find the same cs and get him to admit? smile.gif
fenrir0402
post Mar 9 2012, 05:09 PM

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QUOTE(CcL @ Mar 9 2012, 05:05 PM)
lol. i can imagine fenrir's position.

i had a maybank teller giving me mis-information about which exchange rate my bankdraft would be cleared at. went back and questioned them when the funds came in and they got HQ to refund me the difference of over rm1.6k. ONLY because the teller ADMITTED to telling me wrong information.

Now can you find the same cs and get him to admit? smile.gif
*
admit or not, doesnt matter. i'll file as customer complaint instead.
rm1.6k is a huge difference imo, bank very peculiar abt rm0.0001 cent, how come they could make huge disparity such as rm1.6k? this is really outrageous.
Human Nature
post Mar 9 2012, 05:21 PM

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by the way, is this the platinum line?
tifosi
post Mar 9 2012, 05:30 PM

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Gosh, I checked my phone, 2X unknown number called me around 4pm. Phone was on silent. I didn't make any inquiry to any bank/institution.

Could it me I just lost an iPhone 4S?
SUSDavid83
post Mar 9 2012, 07:36 PM

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QUOTE(tifosi @ Mar 9 2012, 05:30 PM)
Gosh, I checked my phone, 2X unknown number called me around 4pm. Phone was on silent. I didn't make any inquiry to any bank/institution.

Could it me I just lost an iPhone 4S?
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Nice try, bro!
GymBoi
post Mar 9 2012, 07:38 PM

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Hi guys .. does anyone here know what time the center in 1U closes on Friday ? And has anyone upgraded to platinum before ? I asked before, they say salary must be above 5k .. now I juz got pay rise and got above 5k d .. plan to upgrade hehe .. what documents are needed ?

Btw before I post here i've already tried calling the 1U centre but no1 picked up.
Human Nature
post Mar 9 2012, 07:47 PM

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QUOTE(GymBoi @ Mar 9 2012, 07:38 PM)
Hi guys .. does anyone here know what time the center in 1U closes on Friday ? And has anyone upgraded to platinum before ? I asked before, they say salary must be above 5k .. now I juz got pay rise and got above 5k d .. plan to upgrade hehe .. what documents are needed ?

Btw before I post here i've already tried calling the 1U centre but no1 picked up.
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The card upgrade form + 1 month salary slip or income tax form BE

edit: corrected info

This post has been edited by Human Nature: Mar 9 2012, 08:03 PM
zenquix
post Mar 9 2012, 07:51 PM

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time i believe it is abt 9pm
GymBoi
post Mar 9 2012, 07:53 PM

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QUOTE(Human Nature @ Mar 9 2012, 07:47 PM)
The card upgrade form + 3 months salary slip.
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huhu but i only got 1 pay slip now that's above 5k coz juz promoted ma haha .. i need to wait 3 months ? =/

QUOTE(zenquix @ Mar 9 2012, 07:51 PM)
time i believe it is abt 9pm
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awesome .. thanks for the quick reply guys
Human Nature
post Mar 9 2012, 08:03 PM

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QUOTE(GymBoi @ Mar 9 2012, 07:53 PM)
huhu but i only got 1 pay slip now that's above 5k coz juz promoted ma haha .. i need to wait 3 months ? =/
sorry, i checked the form and it states one month only smile.gif

GymBoi
post Mar 9 2012, 08:11 PM

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QUOTE(Human Nature @ Mar 9 2012, 08:03 PM)
sorry, i checked the form and it states one month only  smile.gif
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WOW GOOD NEWS smile.gif Thanks alot for checking .. i'm on my way to 1U now smile.gif Thanks guys !
berman517
post Mar 9 2012, 11:09 PM

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Hi...im very confused of the statement date & posting date....
can some1 define it clearly?
I got my credit card last month...
By using AMEX,everytime i pay the amount 1 day after i swipe it...
in the end of month...i dun see any cash rebate...
is that normal?

And i dunno when is my statement date/posting date as last month was my 1st month...

This post has been edited by berman517: Mar 9 2012, 11:09 PM
Human Nature
post Mar 9 2012, 11:25 PM

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QUOTE(berman517 @ Mar 9 2012, 11:09 PM)
Hi...im very confused of the statement date & posting date....
can some1 define it clearly?
I got my credit card last month...
By using AMEX,everytime i pay the amount 1 day after i swipe it...
in the end of month...i dun see any cash rebate...
is that normal?

And i dunno when is my statement date/posting date as last month was my 1st month...
*
Please read up previous page on explanation regarding posting date by zenquix post #110. Call up CS to ask when is your statement date.

You dont have to pay the amount 1 day everytime after using it. You are given 20 days from your statement date to settle the outstanding amount. Due date for payment is stated on your statement as well.

Cashback is normally credited on the 1st or 2nd of the month. Just to check, cashback for MBB2 Amex is only for weekend transactions.

roy918
post Mar 10 2012, 12:03 AM

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QUOTE(fenrir0402 @ Mar 9 2012, 08:51 AM)
He himself should be aware of it not me.

Furthermore, I did quote example to him, on the statement date, not before, not after.
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You are SERIOUSLY WRONG on the highlighted (by yourself) sentence. doh.gif doh.gif
YOU supposes to aware/understand before you apply/start using the credit card, or else what's the point of publishing the T&C/sending a copy of T&C to new credit card users?

Do read the T&C, I don't want to pick up more but just read the 1st ever sentence in the T&C


Taken from 1st sentence in T&C here
QUOTE
The issuance of the Maybankard 2 Cards (hereinafter referred to as
“the Credit Card”) by Malayan Banking Berhad (hereinafter referred to
as “Maybank”) to the Cardholder and the use of the Credit Card by the
Cardholder shall be subject to the following terms and conditions made
known to the Cardholder at the time of application for and/or at the
time of delivery of the Credit Card
.
These terms and conditions shall be
binding on the Cardholder immediately upon acknowledgement of the
receipt and/or use of the Credit Card.


This post has been edited by roy918: Mar 10 2012, 12:05 AM
berman517
post Mar 10 2012, 12:32 AM

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QUOTE(Human Nature @ Mar 9 2012, 11:25 PM)
Please read up previous page on explanation regarding posting date by zenquix post #110. Call up CS to ask when is your statement date.

You dont have to pay the amount 1 day everytime after using it. You are given 20 days from your statement date to settle the outstanding amount. Due date for payment is stated on your statement as well.

Cashback is normally credited on the 1st or 2nd of the month. Just to check, cashback for MBB2 Amex is only for weekend transactions.
*
ya...i spent on saturday & sunday...and i immediately pay up the amount in the 2nd day.
to be more precise,i dun receive any bank statement for my 1st month(Feb) (probably because i clear all the debt 2nd day i swipe the card?)
Human Nature
post Mar 10 2012, 12:44 AM

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QUOTE(berman517 @ Mar 10 2012, 12:32 AM)
ya...i spent on saturday & sunday...and i immediately pay up the amount in the 2nd day.
to be more precise,i dun receive any bank statement for my 1st month(Feb) (probably because i clear all the debt 2nd day i swipe the card?)
*
You will still receive the bank statement. i think the reason you did not receive any bank statement is because haven't reach the statement date yet. I suggest you to call the CS and ask when is the exact date.


Added on March 10, 2012, 12:45 amCan you check your card details on M2U? maybe your cash rebate already credited on the 1st or 2nd of march without you realising it.

This post has been edited by Human Nature: Mar 10 2012, 12:45 AM
cempedaklife
post Mar 10 2012, 08:58 AM

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QUOTE(berman517 @ Mar 9 2012, 11:09 PM)
Hi...im very confused of the statement date & posting date....
can some1 define it clearly?
I got my credit card last month...
By using AMEX,everytime i pay the amount 1 day after i swipe it...
in the end of month...i dun see any cash rebate...
is that normal?

And i dunno when is my statement date/posting date as last month was my 1st month...
*
wah..bro, u never use CC before izzit? (not bashing, just question)

hmm..i'll try to explain...if anyone saw some mistake in my explanation, pls correct, dun wanna be quote and said i give wrong info biggrin.gif

1st, receiving statement or not is nothing to do with all these. perhaps they got ur address wrong or something. or maybe postman send to wrong house. call CS up. i dun get physical statement, coz i personally requested so, since i have m2u, its enuf.

AMEX only give 5% rebate on weekends usage, whether u r eligible for the 5% or not, it depends on the transaction date. if transaction date falls on sat/sun, then u r eligible. for your statement date, for everyone it could be diff. but all my CC, the statement date is 12th each months. and the payment due date is usually end of current month / start of current month (20 days, like one of the bros said).

the way maybank AMEX rebate work, its a bit diff. they follow calendar month instead of statement month (for my case 12th this month - 11th next month), so all ur rebate will be credited every 1st of the month, regardless ur statement date. (the cap of rm50 is also following calendar month.)Whether u get the rebate this month, or next, it depends on the transaction's posting date, not transaction date.


after typing all these...i just remember to check one thing from you. is ur AMEX under Maybank 2 Cards? which u r given one AMEX and another VISA/Mastercard? tongue.gif

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