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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!
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 Apr 22 2011, 01:49 PM
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Junior Member
62 posts Joined: Feb 2011  
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anyone know where to find my service login ID ???? i want to register in myUnifi...
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Apr 22 2011, 01:49 PM
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Junior Member
36 posts Joined: Dec 2009
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Yeah just got my unifi yesterday, but i need to pay extra RM400 to the contractor for installation fees, damn cheat...
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Apr 22 2011, 02:18 PM
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Senior Member
2,811 posts Joined: Jan 2003 From: Selayang  
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Location- Taman Selayang Jaya
Unifi down since Sunday morning..no progress yet..called few times but keep getting the same answer  QUOTE Dear valued customer, Referring to your complaint to our call centre created on 17.4.2011, we would like to inform you that the delay of restoration you have experienced with UNIFI sercive (server side issue) are currently related to our technical and network issue. As TM unifi centre is still in the midst to come out with a construtive progress, please be informed that your case is being investigated accordingly by othe respective network department for resolution purposes. almost a week and you are telling me "still in the midst to come out with a construtive progress" pointless and useless sms update  |
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Apr 22 2011, 02:21 PM
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Senior Member
1,754 posts Joined: Jan 2003 From: Puchong
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QUOTE(nickchai1313 @ Apr 22 2011, 01:49 PM) anyone know where to find my service login ID ???? i want to register in myUnifi... your service id is your unifi username, ie: xxxxxxxxx@unifi |
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Apr 22 2011, 02:24 PM
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Senior Member
2,657 posts Joined: Feb 2008 From: Highbury House, 75 Drayton Park, London
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QUOTE(kaitokid11 @ Apr 22 2011, 01:49 PM) Yeah just got my unifi yesterday, but i need to pay extra RM400 to the contractor for installation fees, damn cheat... When did u apply for it?? Was it past the promotional period? |
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Apr 22 2011, 02:43 PM
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Moderator
3,542 posts Joined: Jan 2003 From: Puchong, Selangor
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Haha..Same msg I received via SMS.
 ..Mine not down but smae problem as those in Sunway, USJ, Puchong & OUG..Line slow after 7pm till 1am ...That's robot reply liao QUOTE(dEviLs @ Apr 22 2011, 02:18 PM) Location- Taman Selayang Jaya Unifi down since Sunday morning..no progress yet..called few times but keep getting the same answer almost a week and you are telling me "still in the midst to come out with a construtive progress" pointless and useless sms update |
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Apr 22 2011, 02:43 PM
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Junior Member
389 posts Joined: Jan 2003 From: Jln Klang Lama
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QUOTE(kaitokid11 @ Apr 22 2011, 01:49 PM) Yeah just got my unifi yesterday, but i need to pay extra RM400 to the contractor for installation fees, damn cheat... I think the fibre optics connecting from Fibre box to your home place is longer than 15meter.So extra charges needed. |
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Apr 22 2011, 03:35 PM
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(kaitokid11 @ Apr 22 2011, 01:49 PM) Yeah just got my unifi yesterday, but i need to pay extra RM400 to the contractor for installation fees, damn cheat... But the contractor will tell you in advance how much you'll be charged extra right in the first bill? Or are you talking about paying the RM400 straight to the contractor on-the-spot?  |
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Apr 22 2011, 04:15 PM
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Senior Member
1,061 posts Joined: Sep 2009
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QUOTE(liciece @ Apr 22 2011, 02:43 PM) I think the fibre optics connecting from Fibre box to your home place is longer than 15meter.So extra charges needed. i use 20meter+ they dint charge me...  |
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Apr 22 2011, 04:15 PM
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Junior Member
314 posts Joined: May 2007
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QUOTE(uchan @ Apr 22 2011, 01:17 PM) Appreciate that My Unifi just got fixed. Technician came today rather than next Monday to fix it.  Apparently my liser box someone go sabotage my copper wire (Im on VDSL btw). Even after put new wiring for me, DSL light still down. They went to the VDSL box at the roadside and totally change a new port for me and its on back. Slow back at least they get the work done. Now I shall be doing the rebate for 5 day losses.  |
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Apr 22 2011, 04:17 PM
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Senior Member
1,061 posts Joined: Sep 2009
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QUOTE(OKLY @ Apr 22 2011, 03:35 PM) But the contractor will tell you in advance how much you'll be charged extra right in the first bill? Or are you talking about paying the RM400 straight to the contractor on-the-spot? RM400 is for contractor not tm  |
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Apr 22 2011, 04:34 PM
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Senior Member
2,096 posts Joined: May 2008
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But is kind of over expensive for the charges in my opinion. Now scared to apply UNIFI later contractor charge so high not worth it. Even TM said it's free is all marketing gimmicks.
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Apr 22 2011, 04:42 PM
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Senior Member
683 posts Joined: Dec 2004
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Free for certain length, and pay for the additional length. I'm not sure how much. Forgot already. I would suggest to register/apply direct through the unifi website.at least the technician sent by TM, is their installation team employees. Not the appointed contractors.
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Apr 22 2011, 04:51 PM
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Senior Member
1,061 posts Joined: Sep 2009
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QUOTE(movanns @ Apr 22 2011, 04:42 PM) Free for certain length, and pay for the additional length. I'm not sure how much. Forgot already. I would suggest to register/apply direct through the unifi website.at least the technician sent by TM, is their installation team employees. Not the appointed contractors.  |
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Apr 22 2011, 06:18 PM
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Senior Member
2,070 posts Joined: Sep 2005 From: Sungai Buloh
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my contractor who came to install my unifi previously said, they charge starting RM300 if need to do wiring at the roof. then i opted as simple installation, free of charge. mine is about 18.8m, they have their own devices to check the lenght of wire.
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Apr 22 2011, 06:36 PM
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Senior Member
1,613 posts Joined: Feb 2008 From: Sg Long/Serdang
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QUOTE(nicks @ Apr 22 2011, 06:18 PM) my contractor who came to install my unifi previously said, they charge starting RM300 if need to do wiring at the roof. then i opted as simple installation, free of charge. mine is about 18.8m, they have their own devices to check the lenght of wire. the cable itself already got no. (there only see which no. start and end than know how much there use already) |
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Apr 22 2011, 08:20 PM
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Junior Member
85 posts Joined: Aug 2010
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I'm had a lot of disconnection yesterday and today with internet , tv and phone.
I don't think they are still doing maintenance. btw I'm in Sunway area. |
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Apr 22 2011, 08:31 PM
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Moderator
3,542 posts Joined: Jan 2003 From: Puchong, Selangor
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I think service restored liao..no slowdown Today
 Been Monitoring since 6PM till now..  Pheww at last |
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Apr 22 2011, 08:35 PM
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Senior Member
546 posts Joined: Nov 2004
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yeah, its finallyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
restored!!!!!!!! |
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Apr 22 2011, 08:42 PM
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Junior Member
408 posts Joined: Feb 2008 From: puchong  
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well restore too at puchong... hope it stays..
 This post has been edited by tommyfai: Apr 22 2011, 08:43 PM |
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