Dude, what is your location?

My first time encountering this ip range

110.159.x.x
never got this ip. anybody got this one before?

yeah i always get that, or another one 137 or 135 something I can't remember

wow TM, you're really the worst ISP in the whole wide world

After i install my UNIFI (its tommorow) i must straight away terminate my streamyx and old phone number to ensure they don't charge me the next month?

For me I really like Fox Crime HD and some other paid HD channel,the quality is quite good,but after the free period,all will be charged.If TM offers some paid channel package with a reasonable price,I think I wanna get it.

most important is cancel before the billing cycle...

most important is cancel before the billing cycle...

ya i forget to do so now i have to paid 1 month of unused streamyx    BTW dont direct terminate streamyx in cause ur unifi trouble sme u still backup connection

ya i forget to do so now i have to paid 1 month of unused streamyx    BTW dont direct terminate streamyx in cause ur unifi trouble sme u still backup connection

For me even worst. I terminated my old Telekom & Streamyx line 2 days after UNIFI. Streamyx bill no prob..but my telephone line..They din cut off a mth later. I overlooked and by 2nd mth they already d=charged me 2 mths bill. Atlast I went & complained. As usual hv to wait atleast 1.5-2hrs there..They agreed to waived 2 mths & refund all my deposit .. I received a cheque a mth later..BUT they DID not refund ME the 2 mth usage!!  ...Well, I decided not to report bcos kenot stand waiting 2 hrs at TM point!! ..There goes my 2mth bill 

Hey guys, may I know the proper way/guideline to get a rebate from UNIFI?
My Unifi is down since monday and I lodge a report. They say they only can send technician next monday as they are fully occupied this week. Means a whole week of without internet/phone and I'm still paying for it.

If any of you all know the way, kindly help.

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Added on April 21, 2011, 8:55 pm
mine is far worst -.- total down line. DSL gone case lolz. might as well migrate my port to unknown place

send an email to unifi@tm.com.my

include your

Unifi ID:
Full Name:
IC:
Package: VIP??

attach screenshot of no internet connection via your router @ 192.168.0.1 

explain which day, what date, what time the service was interrupted. And explain they can only send technician on Monday (as stated by UNIFI HELPDESK with name if possible), which is a 7 Day of loss.
tell them you want a Rebate.

IMPORTANT: ASK FOR A TICKET NUMBER FROM THEM. so you can keep sending them reminders or follow ups with that ticket number in your email subject.
Hopefully these fools will understand and provide what you want.

Thanks for the info.

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Added on April 21, 2011, 9:00 pm
I dont freakin understand. Upgrading of TollFree platform (From 1 800 22 XXXX). Will that affect our line???
This is total bull.

my unifi has been down from saturday. interestingly, lightning struck my house this evening and after that, unifi is okay already. LOL. apparently, lightning strike saved me....

wow TM, you're really the worst ISP in the whole wide world

Here's my theory (may be right/may be not)..

1. TM knew they couldnt handle increasing Unifi subscriber.
2. To protect the elite areas such as Bangsar, TTDI, Shah Alam etc. they throttle down the bandwidth from non-elite areas during peak hour (7pm onwards where people in elite areas came back home from work) and release the throttle after 1am where most of us are asleep.
3. As a cover up, they just give an excuse they are upgrading or maintaining some shit.

I mean, why cant they just wrap the maintenance shit up in 1 day rather than doing it during night time. Something is fishy here..

i'm getting more than 6mbps down and 4mbps down now.. but earlier at around 8pm.. i only getting around 0.5mbps.. damn TM...

send an email to unifi@tm.com.my

include your

Unifi ID:
Full Name:
IC:
Package: VIP??

attach screenshot of no internet connection via your router @ 192.168.0.1 

explain which day, what date, what time the service was interrupted. And explain they can only send technician on Monday (as stated by UNIFI HELPDESK with name if possible), which is a 7 Day of loss.
tell them you want a Rebate.

IMPORTANT: ASK FOR A TICKET NUMBER FROM THEM. so you can keep sending them reminders or follow ups with that ticket number in your email subject.
Hopefully these fools will understand and provide what you want.

---

Added on April 21, 2011, 9:00 pm
I dont freakin understand. Upgrading of TollFree platform (From 1 800 22 XXXX). Will that affect our line???
This is total bull.

Let us know your status. Mine has been down since last Saturday.

Thanks for the info =)
alrite, will keep update as much as I can. I'm totally limit with internet service. Unifi still down and I'm hogging some other people wifi's line that don't have secured security LOL!