anyone from selayang install unifi already ?

finally! i am also experiencing service down since sunday. i called the center but they say the earliest  the technician can come is on friday. they said is their problem is it?

Dear valued customer,
Referring to your complaint to our call centre created on 17.4.2011, we would like to inform you that the delay of restoration you have experienced with UNIFI sercive (server side issue) are currently related to our technical and network issue. As TM unifi centre is still in the midst to come out with a construtive progress, please be informed that your case is being investigated accordingly by othe respective network department for resolution purposes.

Thanks bro will try but NO ONE IS PICKING UP!
Thanks for the advice. Just ask them reset the port...? That's it? So ez meh? Last time TM helpdesk ask you do a couple of rain dances before giving you the actual solution...

My internet down since Monday 25th!!!!!!!!!!!!!!!!!!!!!!!

Edit:  Btw I'm using the Netgear WNDR3700v2    BE JEALOUS. At my non internet-ness. Lol.

Now seriously folks, I've read around that the my router can do VLAN tagging, therefore eliminating that DIR 615 forever from my life. Question is....how?