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Unifi Official TM UniFi High Speed Broadbrand Thread V10, FREE Installation Fee & SAVE RM200!!!

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edwinlcw
post Apr 15 2011, 08:55 PM

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anyone facing slow speed in bandar puteri puchong??
mine is below 1mbps for vip5... sad.gif
edwinlcw
post Apr 15 2011, 10:49 PM

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QUOTE(macpong85 @ Apr 15 2011, 10:05 PM)
bro...i stay at puchong utama....my speed also getting around 1mbps....
but morning ok...when come to night time...slow like hell....complaint few times liao,..waste my money.... mad.gif
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ya.. i encountered the same issue last few months...
between 1am-7pm (non-peak hours).. everything is fine... but between 7pm-1am (peak hours).. is like shit...
edwinlcw
post Apr 16 2011, 05:15 AM

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QUOTE(Neptern @ Apr 15 2011, 11:54 PM)
Same here.Anyone tried if vpn solutions can bypass this problem?
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tried... but still the same...
edwinlcw
post Apr 19 2011, 09:29 AM

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me too... vip5 user... having speed ~.05mbps for more than a week.. damn... mad.gif vmad.gif
edwinlcw
post Apr 19 2011, 09:47 AM

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QUOTE(owc @ Apr 19 2011, 09:44 AM)
You can call to compliant unifi, in the term & condition stated that their service have to provide minimum of 80% upload or download.
Now you can try call their service center, earlier morning the call center not yet busy.
Perhaps you can ask them refund if you scold them.
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i have been email and called since last week.. they said already pass my case to don't which idiot team to handle it.. still no call from them...
edwinlcw
post Apr 19 2011, 10:17 AM

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QUOTE(tanghm @ Apr 19 2011, 10:13 AM)
Your location ? I'm suffering the same fate too at night, problem start to show up in the 1st week of April.
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I'm at Puchong Bandar Puteri.. damn..
edwinlcw
post Apr 19 2011, 10:38 AM

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QUOTE(tanghm @ Apr 19 2011, 10:32 AM)
Ok, so alkt from tmn united also facing same fate as us.

So, Puchong + Tmn United + OUG = Old Klang Road area all suffer from slow speed at night.
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no only night time.. weekend during day time also slow speed... weekday i'm not sure as i'm working...
edwinlcw
post Apr 19 2011, 02:03 PM

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same thing... they closed my initial report and asking me for a speedtest result and give me a new report id.. damn...
email them few times for update.. they don't even bother to respond.
edwinlcw
post Apr 20 2011, 03:26 PM

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QUOTE(synzo @ Apr 20 2011, 03:22 PM)
if the original phone port in my rented house oredi used for streamyx,

how much do TM charge for installing a extra port when i apply for Unifi ?
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you staying in landed house or high rise?
if landed.. UniFi will not using your existing phone port... but if high rise building, then it will use the port...
edwinlcw
post Apr 20 2011, 06:10 PM

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already lost fate with them...
being email them, till now no one bother to reply me... damn.... vmad.gif
edwinlcw
post Apr 21 2011, 06:34 PM

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QUOTE(stimix @ Apr 21 2011, 06:32 PM)
OK start monitoring again Tonite Now still OK:
user posted image
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day time sure ok 1.. but night time is like snail crawling ...
edwinlcw
post Apr 21 2011, 08:10 PM

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QUOTE(stimix @ Apr 21 2011, 08:07 PM)
Slowdown started exactly at 7PM from 5mbps to 3mbps ~ 7pm, thereafter ~ 2mbps ~ 7:30pm and yes by 8pm crawled to 1.5mbps...by 9pm probably <1mbps liao

Sigh@#$%
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Now i already getting < 1mbps d..
edwinlcw
post Apr 22 2011, 01:42 AM

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i'm getting more than 6mbps down and 4mbps down now.. but earlier at around 8pm.. i only getting around 0.5mbps.. damn TM...
edwinlcw
post Apr 22 2011, 02:21 PM

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QUOTE(nickchai1313 @ Apr 22 2011, 01:49 PM)
anyone know where to find my service login ID ???? i want to register in myUnifi...
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your service id is your unifi username, ie: xxxxxxxxx@unifi
edwinlcw
post Apr 22 2011, 10:35 PM

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from bandar puteri puchong... seem like the speed if fine now...
monitored from 8pm till now... so far so good....
edwinlcw
post Apr 22 2011, 11:20 PM

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QUOTE(stan001 @ Apr 22 2011, 10:49 PM)
I searched the forum, did not find so I am posting it..

I ALWAYS "occasionally" found my connection disconnect from the router wirelessly... wireless is still active, when this happens, I could NOT ping the Unifi d-link router and I had to Turn AirPort Off and Turn it On again..

I'm connecting to the d-link crappy wireless router using a mac..

Anyone else encountered this issue too ?

It is just annoying, working okay one minute and the next minute no connection to the router...
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Try to change your WiFi channel to other instead of the default channel and see if this work...
edwinlcw
post Apr 24 2011, 11:45 PM

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QUOTE(nairud @ Apr 24 2011, 11:12 PM)
anyone having slow connection right now?

less than 1mb here. PJ area
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Puchong here... getting around 2mbps for vip5...
edwinlcw
post Apr 25 2011, 04:30 PM

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I think more like TM's routing issue... i'm on other ISP now.. everything is working fine...

This post has been edited by edwinlcw: Apr 25 2011, 04:30 PM
edwinlcw
post May 13 2011, 04:30 PM

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problem again?? looks like almost every month unifi also got problem... sweat.gif
will test tonight after gone back home from work and report here....
edwinlcw
post May 13 2011, 08:27 PM

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I have no issue at my area... everything seems fine..

user posted image

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