sigh mine still no stock... waited 1 hour.

i've been trying to get it fixed/replaced for my ip4 in BTS digi since June and no response/call from them..

went again last aug.. and this time got to keep the queue no. as ref.. but still nothing until now

is digi that really bad in warranty issues?

i think i've been very patient

This post has been edited by jinaun: Sep 19 2011, 07:02 PM

are u sure its ok if not bring the warranty card/service card ??
bcause my service card already lost with the box in my house.still can't find it.

and when u checkhed your phone is ok,why did u change your phone ??

after 2 hours,u just go to maxis centre or they called you after 2 hours ?

and what u mean by "u can activate at the counter but i choose not to".. activate what?

so the new warranty card.,is it another 1 year ?

apparently 2 hours because that's the time they need to get the unit from warehouse (or something). read back the previous post, i remember someone said something like this. also the home button problem is kind of a well-known issue, that's why it's covered by warranty

well im not saying it's ok not to bring warranty card. i'm just sharing it was okay for me. maybe i was lucky? no idea

my home button was not in tip top condition. still usable, but maybe 25% of the time it cant register a double click. it would only get worse, so might as well get it changed now since im still under the official apple warranty (up to sept 26th 2011). im scared after the warranty ends (maxis extra 1year iphone warranty starts, since im in a 2year contract) it might get a little bit more complicated to RMA

err after 2 hours i went back to the maxis centre. they can't call me, remember? hahahaha

activate iphone of course. it's not something u put in the sim card, on and straightaway use. have to connect to itunes etc 1st.

no, the warranty card doesnt extend my warranty another year. no warranty works like that bro. the old card has a IMEI number matching my old iphone IMEI number... this new card has the new iphone IMEI, that's all.

thanks, crap i lost my iphoone 4 box with the service card inside..my sister was cleaning the house ,she dint even know where u put it

about the 2 hours,i thought u ask them to call u on another number.

my warranty left like 1 month/+ .. .what i found is my dad iphone 3g and my brther iphone 4 boxes .

well just pay a visit, give them ur mykad. should be okay

mine as well. been reporting since march.

if anyone else got quick and good service with Digi warranty claim, do share here

Just wondering from those who have experience with DiGi warranty.

Is the home button covered? Last time when i had a earpiece problem, i sent mine for warranty and the particular DiGi Centre did tell me that wear and tear (basically, he is referring to unresponsive home button) is NOT covered under warranty. Is it covered or not? Planning to send mine cause it is intermittenly irresponsive. Not always but alot of times.

oh ya just wanna add. the replacement set i got from maxis comes with iOS 4.3.3. so those who wants to JB, you're good to go

i also got good experience with Maxis KLCC last Saturday. Got replacement unit under 2 hour. Right now very satisfied with my replacement phone. Btw the unit firmware is 4.3.3

so how about digi service? can change 1 on 1 also?

I have a faulty home button too.
A few questions i would like to ask before i go and ask for warranty
1) What is the best way to do back up for
-sms
-calender
-todo
-played and save games
-Notes
-msg in chat app, ie whatsapp, ping chat and etc
2) Do we need to remove the jailbreak before ask for warranty?
3) Maxis will do 1 to 1 exchange?

i am a maxis iphone plan user.

Thank you for answering in advance.

just claimed warranty for my maxis 32gb iphone from klcc. done within 1/2hr very very happy dat d button is soooo responsive now.

This post has been edited by deepan84: Sep 21 2011, 10:55 PM

lol still no one has good/dependable warranty claim from DiGi ka?

Thank you for the reply.

time to complain to MCMC since Maxis service is far superior for the home button warranty.

Can change but have to wait lo. They have waiting list.

i'm on the list since early june till now.. and a forumer here mentioned he is waiting since march

hmm, at this rate... i'll probably get my iphone replaced by end of the year since i just reported mine a week ago!
this is utterly ridiculous... makes me want to switch over to maxis next time round.

lol tht'd be me..
though i almost couldn't care, cos using activator anyway