how bad was your home button? unresponsive most of the time or just a few times? mine's getting worse but not too serious for now. however im going to kl next week so im wondering if i should just get it replaced anyway

the button problem is hardware problem bro

i tried it anyway n it didnt work for me

just sync in itunes. it'll create a backup

then plug in the new phone, launch itunes, pick Restore from backup

i'll be trying my luck at maxis klcc too, maybe this sunday let me know how long they took to get u a replacement ya

i hv no spare phone haha. hopefully they can do it in <6 hours

would a fake flight itinerary be any good?

haha ok good info right here. thanks!

i just got my replacement today.

- go to maxis klcc, told them i have a prob with my home button. they gave a number so i just waited for my turn
- at the counter, just say my home button not as responsive. they play2 with my home button. actually mine wasnt so serious, and when he play my home button was actually fine
- they check for water damage
- i told them i forgot to bring my warranty card, but using my mykad was fine
- they asked me if i already backup or not. i did, but i guess they can help u if u havent
- i wiped my phone. settings > general > reset > erase all contents and settings
- took off my casing, screen protector, and sim card.
- go shopping
- after 2 hours, go maxis cntre again, take number again. go counter n pick up my phone. u can activate at the counter but i chose not to
- they gave me a new warranty card
- put back my casing on and realized i lost my screen protectors

This post has been edited by dvlzplayground: Sep 19 2011, 01:23 AM

works great can't find any flaw so far

refurbished set of course. model number MC318LL. only the phone itself and warranty card was replaced, not the headphones or cables n other stuff.

apparently 2 hours because that's the time they need to get the unit from warehouse (or something). read back the previous post, i remember someone said something like this. also the home button problem is kind of a well-known issue, that's why it's covered by warranty

well im not saying it's ok not to bring warranty card. i'm just sharing it was okay for me. maybe i was lucky? no idea

my home button was not in tip top condition. still usable, but maybe 25% of the time it cant register a double click. it would only get worse, so might as well get it changed now since im still under the official apple warranty (up to sept 26th 2011). im scared after the warranty ends (maxis extra 1year iphone warranty starts, since im in a 2year contract) it might get a little bit more complicated to RMA

err after 2 hours i went back to the maxis centre. they can't call me, remember? hahahaha

activate iphone of course. it's not something u put in the sim card, on and straightaway use. have to connect to itunes etc 1st.

no, the warranty card doesnt extend my warranty another year. no warranty works like that bro. the old card has a IMEI number matching my old iphone IMEI number... this new card has the new iphone IMEI, that's all.

well just pay a visit, give them ur mykad. should be okay

oh ya just wanna add. the replacement set i got from maxis comes with iOS 4.3.3. so those who wants to JB, you're good to go

the entrance is beside Coach

nope no replacement phone

12 months. only maxis gives 24 months

yeah first 12 months by apple (through maxis), the next 12 months by maxis. nonetheless, any problem in that 2 years u still have to send to maxis anyway

yeah that's my concern. any 3gs owners got experience sending in for warranty in the 2nd year?

anyone got any idea if maxis klcc still can RMA in 2 hours nowadays?

this problem is more of a wear issue. i dont think there's any problem with the iphone4 button in its first few months. give it some time and we'll probably see 4S having the same issue too