They do not repair on the spot. Normally it takes between 7-14 days to get replacement. Do a backup and restore the unit back if its JB before sending in.

Saw this in some forum, not sure it works for u guys or not, but I find my home button become more responsive after did this:


(1) Run any app
(2) Press & Hold the power button on top till the "slide to power off" red bar appear
(3) don't slide it & release ur power button
(4) now press home button few seconds till the screen back to ur home screen.
(5) Walaaa now ur home button is back to "normal" again


I saw quite many ppl claims that this method really works, and it works like a charm for me too (not placebo effects)



Cheers

Works for me too

it will not work if the mebran under the button already broken..

the button problem is hardware problem bro

i tried it anyway n it didnt work for me

Yah i know some of the problem is related to hardware
somehow there quite a numbers of user claims that this can fix their problem by slightly improve the responsiveness of the home button (which included me)
No harm to give a try & also share it here



Cheers

before this also got other forumer posting this steps...

Go for warranty exchange or just change the home button membrane. I've changed mine although still under warranty. So malas want to go to Maxis, later got 4.3.5 then have to be tethered JB. So many things already in my phone to begin fresh.

ok bros.. i got a noob question here..hope u all dont mind..

im bout to go maxis klcc to claim my set too..the thing is, how do i back up and save all my stuff inside the laptop (so, when i got a refurbish set i can transfer all my stuff there)...

any taikos wanna help me out?? thansk

just sync in itunes. it'll create a backup

then plug in the new phone, launch itunes, pick Restore from backup

i'll be trying my luck at maxis klcc too, maybe this sunday let me know how long they took to get u a replacement ya

fastest is 2 hours mate...if got no stock need to wait for 2 days only....

i hv no spare phone haha. hopefully they can do it in <6 hours

i got mine replace in 2 hours at Maxis KLCC last week. Hope this helps good luck.

sure can..just tell them u r in hurry n need the replacement phone faster....

would a fake flight itinerary be any good?

haha, confirmed within 3 minutes u get the replacement unit...

Apparently no. They would have given you the phone if they have it in the first place. I was told the replacement units are from Petaling Jaya, it takes 2 hours for them to arrived at KLCC.

haha ok good info right here. thanks!

I use the same method also and it works like a charm.
Initially i had the unresponsive issue until i so fedup and pressed the home button until accidently tear off the protector screen at the side of home button.

step 4 - pressing the Home button at this stage does nothing...
the "slide to power off" is still there... am i doing smth wrong?