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Unifi Official TM UniFi High Speed Broadbrand Thread V6, News: RM200 for installation after Sept

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billytong
post Aug 17 2010, 12:07 PM

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QUOTE(Lord_Ashe @ Aug 17 2010, 09:10 AM)
I suppose I'll have to do this also. I've run out of plug points to support another router and my wife will kill me if I have too many wires going around the living room. It already looks like a holy mess. During my installation yesterday I asked the techs about the router durability - they admitted that it fails VERY OFTEN, and they have highlighted to the management but other than that they're just salaried workers who have to do as their told.
*

No worries, just smash the router 1-2month b4 the warranty expires & claim the new one. I doubt they will still be using this problem router after 1 year. Think about how many routers they gonna keep replacing if they still using this broken one for the next 12months.
meLi
post Aug 17 2010, 12:09 PM

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install on 2nd august 2010. unifi VIP20 1st day router burning. Replace 2nd day. This is my test and download speed. Area Subang Airport

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klseet
post Aug 17 2010, 12:15 PM

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QUOTE(i_bony @ Aug 16 2010, 04:14 PM)
i have just installed unifi yesterday, i also find that the signal is quite weak on 2nd floor. can i use my old belkin G modem + router? or must use only router only in this case? will the connection speed decrease or sumting? another question, i didnt managed to get the router access from the TM technician, can i just access it thru 192.168.0.1 or every unifi modem have their own address in order to disable the remote management? sorry for the nooB questions.
*
QUOTE(i_bony @ Aug 17 2010, 11:02 AM)
any help on this? sad.gif
*
I think not possible if your current Belkin G is ADSL2 modem+router.

If you do have a spare router, may be can consider either of the following methods:

1. Configure the DIR-165 as bridge mode and setup PPPoE on your router, please read Rizvanrp's documentation at:
http://unifi.athena.my/index.php?option=co...id=49&Itemid=61

2. Configure & setup PPPoE at Huawei BTU and setup static IP on your router, please download & read Pr0di9y's documentation at post#917:
http://forum.lowyat.net/topic/1502636/+900


If you don't have any router and still wish to "optimise" the current DIR-615, may be can consider to flash with DIR-165 with dd-wrt, but you won't have the IPTV anymore.
Please read Rizvanrp's documentation at:
http://unifi.athena.my/index.php?option=co...id=53&Itemid=65

Of course, you need to have "Balls of steel" as part of the prerequisites to execute the task tongue.gif


mystiquemaya
post Aug 17 2010, 12:36 PM

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Okay guys, I think I screwed up the Huawei pretty bad. Anyone has any experience resetting it to factory config? Can't even connect to VOIP (red light). Have also called up TM to have them come over.

Thanks for any replies.
klseet
post Aug 17 2010, 12:39 PM

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QUOTE(billytong @ Aug 17 2010, 12:07 PM)
No worries, just smash the router 1-2month b4 the warranty expires & claim the new one....
*
smash the router shocking.gif sweat.gif
Mind to share how? tongue.gif

Anywhere, does the 1 year warranty start from the replacement date or still stick to the registration date?
If start from the replacement date, I'm pretty sure we'll "make it" life-time warranty liao..... tongue.gif


Added on August 17, 2010, 12:44 pm
QUOTE(mystiquemaya @ Aug 17 2010, 12:36 PM)
Okay guys, I think I screwed up the Huawei pretty bad. Anyone has any experience resetting it to factory config? Can't even connect to VOIP (red light). Have also called up TM to have them come over.

Thanks for any replies.
*
What have you done?? shocking.gif
Did you actually follow Pr0di9y's instruction or not?
Did you backup the original setting somewhere before you start to configure anything?

Aiyoh, before you call TM, perhaps you should restore the original setting first ... sweat.gif

This post has been edited by klseet: Aug 17 2010, 12:44 PM
calvin92
post Aug 17 2010, 12:45 PM

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QUOTE(klseet @ Aug 17 2010, 12:39 PM)
smash the router  shocking.gif  sweat.gif
Mind to share how? tongue.gif

Anywhere, does the 1 year warranty start from the replacement date or still stick to the registration date?
If start from the replacement date, I'm pretty sure we'll "make it" life-time warranty liao..... tongue.gif


Added on August 17, 2010, 12:44 pm
What have you done?? shocking.gif
Did you actually follow Pr0di9y's instruction or not?
Did you backup the original setting somewhere before you start to configure anything?

Aiyoh, before you call TM, perhaps you should restore the original setting first ... sweat.gif
*
No i am pretty sure not. its a standard practice that warranty cover from they day u buy or get the product.
klseet
post Aug 17 2010, 12:50 PM

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QUOTE(calvin92 @ Aug 17 2010, 12:45 PM)
No i am pretty sure not. its a standard practice that warranty cover from they day u buy or get the product.
*
Like that we shouldn't be worry too much about the DIR-615 already! rclxms.gif
So mesti guna lagi kuat-kuat-kuat hopefully it die and keep replace until we get the stable-one flex.gif tongue.gif
calvin92
post Aug 17 2010, 12:52 PM

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QUOTE(klseet @ Aug 17 2010, 12:50 PM)
Like that we shouldn't be worry too much about the DIR-615 already! rclxms.gif
So mesti guna lagi kuat-kuat-kuat hopefully it die and keep replace until we get the stable-one  flex.gif tongue.gif
*
Nono what i mean is it will cover from the day u got unifi till one year. so during that 1 year u can replace broken one as required.
klseet
post Aug 17 2010, 01:05 PM

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QUOTE(calvin92 @ Aug 17 2010, 12:52 PM)
Nono what i mean is it will cover from the day u got unifi till one year. so during that 1 year u can replace broken one as required.
*
Just called UniFi support, it's confirmed the D-link DIR-615 warranty period always stick to the service registration date, not the replacement date, alamak! doh.gif
i_bony
post Aug 17 2010, 01:12 PM

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QUOTE(klseet @ Aug 17 2010, 12:15 PM)
I think not possible if your current Belkin G is ADSL2 modem+router.

If you do have a spare router, may be can consider either of the following methods:

1. Configure the DIR-165 as bridge mode and setup PPPoE on your router, please read Rizvanrp's documentation at:
http://unifi.athena.my/index.php?option=co...id=49&Itemid=61

2. Configure & setup PPPoE at Huawei BTU and setup static IP on your router, please download & read Pr0di9y's documentation at post#917:
http://forum.lowyat.net/topic/1502636/+900
If you don't have any router and still wish to "optimise" the current DIR-615, may be can consider to flash with DIR-165 with dd-wrt, but you won't have the IPTV anymore.
Please read Rizvanrp's documentation at:
http://unifi.athena.my/index.php?option=co...id=53&Itemid=65

Of course, you need to have "Balls of steel" as part of the prerequisites to execute the task  tongue.gif
*
thanks so much bro for ur reply. notworthy.gif

u r saying that only normal router can used ur 1st and 2nd steps? modem+router is not possible eh? but suppose a N device could perform better altho at far? im experiencing unstable speed when using my laptop on 2nd floor, at times fast sumtimes slower than streamyx. while the G device only get really low signal -85db i think as showm, does the DIR-165 signal really that weak?
mystiquemaya
post Aug 17 2010, 01:23 PM

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QUOTE(klseet @ Aug 17 2010, 12:39 PM)
smash the router  shocking.gif  sweat.gif
Mind to share how? tongue.gif

Anywhere, does the 1 year warranty start from the replacement date or still stick to the registration date?
If start from the replacement date, I'm pretty sure we'll "make it" life-time warranty liao..... tongue.gif


Added on August 17, 2010, 12:44 pm
What have you done?? shocking.gif
Did you actually follow Pr0di9y's instruction or not?
Did you backup the original setting somewhere before you start to configure anything?

Aiyoh, before you call TM, perhaps you should restore the original setting first ... sweat.gif
*
Yeah I did and then tangan gatal and pressed the reset button at the back. doh.gif rclxub.gif cry.gif

I did back it up but now can't access to admin panel at all. I told them I did a hard reset already. Now trying to figure out how to access the factory default admin panel. Tried 192.168.1.1 but didn't work. Will wait for TM unless forumers here can help me out. icon_question.gif
richard912
post Aug 17 2010, 01:25 PM

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QUOTE(mystiquemaya @ Aug 17 2010, 01:23 PM)
Yeah I did and then tangan gatal and pressed the reset button at the back.  doh.gif  rclxub.gif  cry.gif

I did back it up but now can't access to admin panel at all. I told them I did a hard reset already. Now trying to figure out how to access the factory default admin panel. Tried 192.168.1.1 but didn't work. Will wait for TM unless forumers here can help me out.  icon_question.gif
*
Won't the default IP be 192.168.0.1?
mystiquemaya
post Aug 17 2010, 01:28 PM

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QUOTE(richard912 @ Aug 17 2010, 01:25 PM)
Won't the default IP be 192.168.0.1?
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That one is for accessing dlink admin panel. Previously, I can access the Huawei admin panel using pr0di9y's method by setting static IP, subnet and gateway and accessing it at 192.168.100.1. But now cannot access even when using those steps.
evolutionize
post Aug 17 2010, 01:35 PM

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just got a mail from Unifi informing that my area pandan indah will be connected only on Q4 2011. good job.
pr0di9y
post Aug 17 2010, 01:40 PM

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OK let me get this straight, right now are you using your UniFi to access your internet? or you have another internet server there to help you make these posts?

All you need to do now is, to remove every single connection from the network ports on the BTU and try to access the BTU with the ip address 192.168.100.1 of course set a static IP on your network adapter with the same subnet 192.168.100.XXX subnet mask 255.255.255.0 default gateway 192.168.100.1. Once complete if you are afraid those Static IP settings are not applied properly on the computer that you choose to connect into the BTU with, do reboot it.

Once you done that, just start to access the Huawei BTU from all the LAN ports starting from 1-4 or 4-1 or which every port you want. IF that too fail then I'm sorry to say that you have been hand itch and some how miss lead yourself into changing some other settings on the BTU device. I might not mention it on the guide, but if you might notice that the BTU takes awhile to save those settings you applied on them so please by all means be patients.

If you have the tendency to hit the website pages more then once, then you better stop that habits lol.

Anyway, any changes you did in the layer 3 does not affect your access to the BTU. Unless somehow you manage to change all your settings and route all the LAN ports so some other WAN profile and not the one stated on the guide, then all the best...
klseet
post Aug 17 2010, 01:49 PM

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QUOTE(i_bony @ Aug 17 2010, 01:12 PM)
thanks so much bro for ur reply.  notworthy.gif

u r saying that only normal router can used ur 1st and 2nd steps? modem+router is not possible eh? but suppose a N device could perform better altho at far? im experiencing unstable speed when using my laptop on 2nd floor, at times fast sumtimes slower than streamyx. while the G device only get really low signal -85db i think as showm, does the DIR-165 signal really that weak?
*
Someone correct me if I'm wrong, I don't think the modem+router can work with Huawei BTU, the WAN port is Cat5 not the telephone port.

Er, this WiFi thing I'm not expert, I believe there are many factors which may affect the signal quality.
Normally I'll put the WiFi access point around middle of living hall, on top of some cabinet or something, without too many electrical /wall/metal items around it, basically clear from any obstruction. You won't believe how bad the signal quality if I put the WiFi router next to Astro Byond.

So far I've been using the WHR-G300N [not full N-mode], setup WPA2+AES, no problem accessing from notebook or bridging with another router.
Since I'm using dd-wrt, can play around some option like TX power, channel & width, but mostly I just leave it as default and it works great at my double storey link house.

That DIR-615, I never bother to use it for internet, I configured it as VLAN [as per Rizvanrp's guide] and off the WiFi since day1, only use it for IPTV.
So I really have no idea how good or bad it is.


QUOTE(mystiquemaya @ Aug 17 2010, 01:28 PM)
That one is for accessing dlink admin panel. Previously, I can access the Huawei admin panel using pr0di9y's method by setting static IP, subnet and gateway and accessing it at 192.168.100.1. But now cannot access even when using those steps.
*
That really sound bad loh... better don't tell TM ppl what you've done, especially you logon to Huawei!!
Tell some story like "tiba-tiba lighting strike power supply, after that tiada internet then itch hand go re-set the Huawei and now semua mati sekali"!! tongue.gif
senthan
post Aug 17 2010, 01:50 PM

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Hi everyone. First time posting here. Thanks to rizvanrp for the tutorials. I have one problem with my Unifi. The caller ID is not displayed on my phone. I have called Unifi regarding this but till now not solved. I wonder other users got the Caller ID or not...

The customer care told me that the service is free and will activate. but i have called 4 times yet keep on saying the same thing.....
billytong
post Aug 17 2010, 01:53 PM

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QUOTE(klseet @ Aug 17 2010, 12:39 PM)
smash the router  shocking.gif  sweat.gif
Mind to share how? tongue.gif

Anywhere, does the 1 year warranty start from the replacement date or still stick to the registration date?
If start from the replacement date, I'm pretty sure we'll "make it" life-time warranty liao..... tongue.gif

*

No, the warranty stays with the Registration date. Something still wonders me that why the heck they give 1 year warranty in a 2 years contract. doh.gif If my router fail after 1 year usage, I will get rip off by TMnet to buy their router at inflated price. and I cannot renew my Unifi contract with a new set of equipment because there is still 1 year left. Standard practice for business eh, an opportunity to rip off ur customer?


So I guess even I didnt really smash the router I will just send back to TMpoint. Lie about it spoil already to get the "Stable" one. With the quality of DIR-615 now, i am quite worried that Tmnet will rip me off after 1 year. Might as well send to RMA b4 warranty to get stable version. Get ready to abuse your DIR-615 then!

This post has been edited by billytong: Aug 17 2010, 01:55 PM
leyley
post Aug 17 2010, 01:58 PM

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Subscribed to VIP5 with highest speed downloading from international server is around 550-600kbps. Is that fast or what hmm.gif
pr0di9y
post Aug 17 2010, 02:01 PM

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QUOTE(leyley @ Aug 17 2010, 01:58 PM)
Subscribed to VIP5 with highest speed downloading from international server is around 550-600kbps. Is that fast or what  hmm.gif
*
Isn't that the rated speed you should be getting for 5Mb down/up ? Even my torrent reach 550kb/s with IPTV up, can still open a YT link without any lag as well.

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