@grouchy

Definitely capped.

You know what to do now =)

just would like to know, what modem do you guys get from the 4Mb Package?

i got the innacomm one

Means they capped you at 2MB, which is a mistake since you subscribed to 4MB. Email your screenshot to TM to point out the mistake and ask they rectify for you ASAP.

I got the D-link 2640B

You will never get the full line speed. There are overheads and losses, so normally best also is 85%-90% of your line speed.

hey bro...look what i got with unifi...twice the ping..hahah

Man, speeds to Changchun suxx!

I'm having the same problem. See pic:


Before this, I can get 4mbps with no problems but recently, they decided to put me on a 2mbps cap!

WTH! Damn useless tmnuts!

I've since made a complaint email to help@tm.com.my and called 100 but until now, no action taken. Email also no reply

Please, can anyone point me as to why would they do such a thing? I mean, first give me 4mbps, then put me on 2mbps??

I use 2mbps, but i got:


IDM download (3MB/s):

you lucky man..........

Yeah i got innacomm modem instead D-link 2640B
Use back my old model should be better it seems.

Anime4000 that is 1 crazy speed!!!!

This post has been edited by Rushy: Aug 19 2010, 10:35 AM

I think they did it accidentally, not intentionally. The setting is in their connection center, so, even the call center operator can not do anything for you. It must let the technician go to the center to fix it.

The keypoint, you most concern, how to fix it.

last time.......ok, i mean last few times, my 4m go to 2m more then 5 times in half year.
I send to help@tm.com.my with the captured screen shot. if they reply you, they already know what to do. yes i mean IF they reply you.
so, in few times, no reply from help@tm. so i call 100. the stupid operator, will ask you the stupid question... and waste you 1hr. then will route to some senior guy. and then they will send the technican to call you. when the technican call you and arrange visit you, you just tell him you saw it set at 2m at modem configure, then he will know what to do, no need to go to your home.

when you call 100, just keep on saying that you saw 2m in the modem config... yes, they wont understand, but, just ask them to send you the technicain our senior operator.

yeap.. beat Unifi 10mbps, before some one PM me, i giving he toolzzz

i not sure about u all but when i send email to help@tm
i will attach screen shoot
Report no. (when
Contact and etc) easier for them to identify my problem.

regarding my speed that fluctuates and my snr margin that is around 6-10 and line attenuation is at 50,they say even if you change the phone line cable from the tiang to my house also got no difference,the problem lies on the underground cable that connects the main hub(supposedly 4km from my house wtf). is this true what he's telling me? or i can opt for them to try and replace the line from the tiang to my house

How to get the free DECT phone? TM people pasang al already. only DECT phone they didn't give...

Just call them twice this morning since nothing is done about my premium ip issue both times couldn't get through to level 2, seems to be usual nobody pickup the phone or line busy.

holy shoot.capped at 10mb got oso?