It's freaking funny.
Asked for upgrade to 4 mbps, in the end they tell me I am only eligible to 1 mbps due to area..
Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A
Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A
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Aug 19 2010, 04:18 PM
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Senior Member
1,134 posts Joined: Apr 2005 From: kay eel |
It's freaking funny.
Asked for upgrade to 4 mbps, in the end they tell me I am only eligible to 1 mbps due to area.. |
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Aug 19 2010, 04:33 PM
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Junior Member
122 posts Joined: Jul 2005 |
QUOTE(orangetribal @ Aug 19 2010, 11:45 AM) regarding my speed that fluctuates and my snr margin that is around 6-10 and line attenuation is at 50,they say even if you change the phone line cable from the tiang to my house also got no difference,the problem lies on the underground cable that connects the main hub(supposedly 4km from my house wtf). is this true what he's telling me? or i can opt for them to try and replace the line from the tiang to my house that's true unfortunately. it's affecting old area mostly, oxidised copper, contractor dig some hole, and did not properly re-join it....and many others...nothing much u can do...my line got 40++ attenuation, snr 10-15, changing the whole wire from the pole into my house does help...snr shoot up...to 25 |
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Aug 19 2010, 05:30 PM
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Elite
2,520 posts Joined: Jan 2003 From: Sibu |
now using 1mbps package. Dou you guys think my line can support 4mbps?
here is my line status: Downstream SNR Margin : 32.3dB Attenuation : 19dB Upstream SNR Margin : 28.4dB Attenuation : 4dB |
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Aug 19 2010, 06:00 PM
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Junior Member
159 posts Joined: Oct 2009 |
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Aug 19 2010, 08:36 PM
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Senior Member
603 posts Joined: Dec 2008 |
Hey guys, is your 4mbps being capped to a 512kbps at certain times of the day?
Mine is and it hasn't been solved yet. During afternoon and early morning my speed returns to a normal 4mbps line. |
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Aug 19 2010, 11:51 PM
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Senior Member
4,038 posts Joined: Aug 2005 From: Earth |
Working fine here 24/7 full speed
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Aug 20 2010, 01:28 AM
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Senior Member
1,214 posts Joined: Jul 2005 From: KaY El (KL) |
The technician came and fix the line for me around 8pm. He said my line can support 4mbps.. the port already 4mb.. but i am still getting like 1.5mbps on speedtest. Ip is 124.13.114.224 <--- is this a 4mb line ip or ?
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Aug 20 2010, 08:39 AM
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Senior Member
733 posts Joined: Jan 2003 From: Happy Hunting Grounds, Nirvana |
Yesterday Level 2 support claims Network Department will fix my premium ip issue by midnight. Seems not the case as this morning is still the same.
TM 100 level 1 support this morning claims system is down they can't even look up reports. But he tried to transfer my call which but couldn't as line is busy. So early 8.XXam level 2 already line busy. |
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Aug 20 2010, 10:13 AM
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Senior Member
5,989 posts Joined: Nov 2005 |
QUOTE(iipohbee @ Aug 19 2010, 08:36 PM) Hey guys, is your 4mbps being capped to a 512kbps at certain times of the day? This one requires persistence - u need to continue hassling TM to get it fixed.Mine is and it hasn't been solved yet. During afternoon and early morning my speed returns to a normal 4mbps line. Anyway, mine so far is working fine 24/7. |
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Aug 20 2010, 11:50 AM
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Senior Member
2,508 posts Joined: Jun 2009 |
well..possible we apply to get 4 mbps for each download/upload?
512 kbps upload seems terrible. |
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Aug 20 2010, 12:21 PM
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Senior Member
733 posts Joined: Jan 2003 From: Happy Hunting Grounds, Nirvana |
Their support system is still down can't check anything, worse is they bring up old backup database when verify my h/p number its the old number I gave them 7-8 years ago which I no longer use.
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Aug 20 2010, 12:55 PM
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Junior Member
193 posts Joined: May 2009 |
i guess im having bad luck.
im a 4mpbs user, but getting 1.7mpbs speed. |
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Aug 20 2010, 01:26 PM
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Senior Member
5,989 posts Joined: Nov 2005 |
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Aug 20 2010, 05:20 PM
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Junior Member
59 posts Joined: Jan 2003 |
QUOTE(Anime4000 @ Aug 19 2010, 06:17 AM) maybe they wanted to cap you at 3Mbps but mistakenly capped you at 13Mbps hahaAdded on August 20, 2010, 5:25 pm QUOTE(BugFace @ Aug 20 2010, 08:39 AM) Yesterday Level 2 support claims Network Department will fix my premium ip issue by midnight. Seems not the case as this morning is still the same. they are not going to switch me back to 218 as i requested since they say my dslam isn't in the 218 ip range anymore TM 100 level 1 support this morning claims system is down they can't even look up reports. But he tried to transfer my call which but couldn't as line is busy. So early 8.XXam level 2 already line busy. This post has been edited by redforest: Aug 20 2010, 05:25 PM |
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Aug 20 2010, 06:42 PM
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Senior Member
733 posts Joined: Jan 2003 From: Happy Hunting Grounds, Nirvana |
QUOTE(redforest @ Aug 20 2010, 05:20 PM) they are not going to switch me back to 218 as i requested since they say my dslam isn't in the 218 ip range anymore Well their system is still down #!$&%, so I can't through to level 2 as they claim they can't access any reports to do anything. |
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Aug 20 2010, 07:10 PM
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Senior Member
2,399 posts Joined: Jul 2009 From: /dev/null |
Today i see speedtest.net have new server from Cyberjaya and it TM NET!!!
![]() ![]() ![]() QUOTE(redforest @ Aug 20 2010, 05:20 PM) they are not going to switch me back to 218 as i requested since they say my dslam isn't in the 218 ip range anymore About IP 218.x.x.x i use it now XD as Static IP!Screen Shot: This post has been edited by Anime4000: Aug 20 2010, 07:32 PM |
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Aug 20 2010, 11:14 PM
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Senior Member
1,027 posts Joined: May 2008 |
TMNET NEW SPEEDTEST
![]() This post has been edited by sg999: Aug 20 2010, 11:15 PM |
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Aug 21 2010, 12:56 AM
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Senior Member
2,399 posts Joined: Jul 2009 From: /dev/null |
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Aug 21 2010, 04:39 PM
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Senior Member
1,027 posts Joined: May 2008 |
TM reset routing to china with 175.145 ip
this is the speedtest to HK sever ![]() 218.111 nt premium ip to china anymore? |
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Aug 21 2010, 05:12 PM
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Junior Member
59 posts Joined: Jan 2003 |
QUOTE(sg999 @ Aug 21 2010, 04:39 PM) TM reset routing to china with 175.145 ip yes they reconfigured 175.145's routing to China last week. this is the speedtest to HK sever ![]() 218.111 nt premium ip to china anymore? as for 218.111, after they reconfigured 175.145's routing, I asked solarmystic to test and apparently routing to China on 218.111 is still good. This post has been edited by redforest: Aug 23 2010, 08:21 AM |
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