Applied for upgrade on 24th, line tested on 28th (thanks to the hardworking technician who decided to come over to my place after 5:30pm, the original appointment was the next morning), and activated this morning (29th).

Tried reconnecting few times, keeps getting 175.*, ping reply from overseas server is as bad as it was before (usually over 300ms), will try to reconnect again this afternoon to see will I get any other IP

same here, after I woke up yesterday morning I figured that my ip was changed to 175.145.*, disconnecting and reconnecting all day trying to get 218 again but in vain, very slow to surf website based in China, as well as some based in Japan

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Added on August 6, 2010, 7:31 am218.111's speed was fine for me, i still could download with around 500KB/s

This post has been edited by redforest: Aug 6 2010, 07:31 AM

yeah, why don't they use the same routing

in my case, 218 also works well for north american and european websites, which particular US sites are blocked/slow when your wife's on 218?

edit:
I just noticed i can't watch youtube smoothly on 175.145.*

This post has been edited by redforest: Aug 6 2010, 12:05 PM

I tried downloading from MU without using premium account before, the speed was unstable and it's always lower than 400KB/s, while using premium it's always around 500KB/s.

is it gone forever? =.=

whois ATS if this works please let me know, 175 is really crappy

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Added on August 9, 2010, 8:32 amit's funny, early in the morning everyday, like right now, routing to china/hk/japan are ok (speed is slow, but acceptable for web surfing), but later of the day it starts to get worse and worse, i even have hard time just to get connected on QQ (the chinese IM) client at night.

This post has been edited by redforest: Aug 9 2010, 09:12 AM

they don't throttle ftp download speed. no idea what's wrong. other than bad connection to servers in china with 175.145.*.*, since last friday morning i don't get consistent max speed while downloading from any overseas server, including american and european servers (yeah i know, speedtest done with tm's speedtest server shows max speed). when I called the local technician regarding the speed drop last friday afternoon, after checking my pot and checking with KL headquarter, he said there's some breakdown and it's KL's problem.

anyway, just an update for my issue with 175.145.*.*, talked to their 2nd level troubleshooting, sent some pingplotter screenshots to them, waiting for their response, it's said to take 2-3 days >.< I was told that my account is set to get 218.111.*.* by default, only if 218.111.*.* is not available, i will get 175.145.*.*. So according to the technician who called me, all of the 218.111.*.* are already in used and that's why I get the 175.145.*.*.

Few hours after the call, on second thought, I randomly pinged more than 20 ip addresses under 218.111.*.* and didn't get any ping reply at all, doesn't that mean no computers are using those ips? So how could they be in used already? =.=||

This post has been edited by redforest: Aug 9 2010, 07:00 PM

Indeed you can, I got quite a number of successful ping replies by random pinging 175.145.101.* Most if not all modem router will reply to your ping.

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Added on August 10, 2010, 8:49 amyes it's bugging me, during night time i can't even get stable connection on QQ IM client, which uses very little bandwidth >.<

i don't get the 218-gone-for-me thing, just talked to a 2nd level agent again, she said she just finished consulting a 4MB user who has been connected on 218 since 10pm last night. if ppl could get on, why couldn't i, i actually try to get the 218 ip every one or two hour

This post has been edited by redforest: Aug 10 2010, 08:49 AM

only if we could exchange ip...

call early in the morning around 8 it's a lot easier to get through lvl 2.

p.s. when calling for the first time there's always no choice other than patiently let the agent finish their procedures of asking the normal questions though, so that they can file a report for you, after getting a report number it's pretty easy to get them to transfer your call to lvl 2 every time you call 100.

what's the email address

just did a speed test with tm's server at speedtest.streamyx.com.my, speed is apparently lower than early morning, but still over 3500kbps

i assume you're talking about download speed from overseas, i too have been getting less than 300KB/s since last weekend, sometimes less than 200KB/s or even 150KB/s.

This post has been edited by redforest: Aug 10 2010, 10:12 PM

congrats err... what did you say to them? the problem is when I asked the agent to switch it for me two days ago he said 218 is still my primary ip range >.< <-- ok that was either a lie or he was just making his assumption...

update: download speed 2506kbps >.< (tested at speedtest.streamyx.com.my)

This post has been edited by redforest: Aug 11 2010, 03:15 PM

situation update：
today another ATS agent talked to the ND (network department) and the ND staff told her my account is not in the 218 range, and it seemed like people in ND don't have much intention to switch it back for me. the agent is still trying to deal with them. what's wrong with the people in the ND =.=

p.s. download speed has gone down to 1400kbps

This post has been edited by redforest: Aug 11 2010, 03:13 PM

to me, it's much better than 175. besides terrible routing to China and some Japanese servers, 175 gives me very unstable speed (to european, american and even malaysian websites, yes it takes a while to fully load this forum page), it seems the longer i'm connected, the slower my speed gets, for me it's just a strange IP pool. And while I was on 218, none of these problems existed.

This post has been edited by redforest: Aug 11 2010, 03:33 PM

i'm still trying that, the network department is taking forever to switch me back to 218. in last call from ATS the agent told me the network department said my dslam isn't in the 218 ip range =.=|| the agent replied back to them saying I had always been on 218 before, and the network department said they have to check... that's all they do, checking, checking, checking and i'm still on 175

i think it's safe to reset, my modem was on while i was sleeping and when i woke up i was already on 175, i think i was kicked off from the 218. now they say it's hard to set it back to 218 since my 'dslam is not in the 218 range'.

lol this is funny but sad.

other than the IP issue I'm also having speed problem, where the download speed gets lower and lower from early morning to evening. according to a local technician his happens to the whole city as the local streamyx technician department has received lots of complaints regarding the speed, he believes it's a problem caused at the KL site.

My issue with IP started on August 5th, download speed was still quite normal even though i couldn't browse China based websites smoothly due to 175's bad routing. The speed issue started on August 6th.

Just now I received a call from the local streamyx technician department, asking to come to my house this afternoon to check my streamyx download speed. They are trying to collect as many data as possible from users in my city because when they reflected the problem to the network department in KL, the KL site didn't believe them lol. screw the network department =.=

I wonder if my whole city is capped under a certain amount of bandwidth, maybe 5Gbps or so, which makes the speed slow when lots of users are online.

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Added on August 13, 2010, 9:01 amnice downstream snr margin

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edit: wth, just noticed this at my modem router's status page. instead of focusing in switching my IP back to 218, the network department recapped me at 4Mbps instead of the original 5Mbps

This post has been edited by redforest: Aug 13 2010, 09:10 AM

they have time to recap my account while they should be focusing on switching me back to 218. I don't know was it a vengeance thingy or not that they recapped me, I made a complaint against the network department at MCMC yesterday.

This post has been edited by redforest: Aug 13 2010, 09:39 AM

you can use the online form http://aduan.skmm.gov.my/

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Added on August 13, 2010, 8:27 pmi don't think they are ever gonna switch mine back. they probably did something with 175.145.*.*, today web browsing to China seems a lot smoother than the last 7 days after I got switched to 175. bt or emule using xunlei with peers in China has almost no speed though (it could easily go up to 300~500+K when I was on 218).

This post has been edited by redforest: Aug 13 2010, 08:27 PM