about the free installation -> does it include pulling the cables from ceiling to the living room?

hehehehe , maybe . We got to wait till they introduce more channel and see if they plan to charge us more

what's the use of getting HD channels, if when it rains we can only see black screen?

If they can spend so much in upgrading the infrastructure etc to offer the HD channels, why can't they spend to improve on this BIG problem that all of us Malaysians have been facing for years?

They better do something. We consumers are not that dumb to pay extra just to watch HD but don't see their service gets improved.

read about the rain effect on the Astro channel.

I read somewhere, some bright sparks found that wrapping the Satellite Dish Centre Stalk (the thing that stick out in the centre of the dish) with plastic bag, can improve reception during rain.

Perhaps some of you can try that.

i'm just curious..they really call twice yea..??

IPTV next. No more rain fade

I just called astro. Seems that they won't charge the rm80 if we let them take back the old dish and decoder, and that the rm20/month only starts in april.

gee, really?

they should put this info in the FAQ.

Existing Astro Customers:
Astro customers can swap out your current Astro box with the new Astro B.yond Box by clicking here to subscribe online or by calling Astro customer Service on 1300 82 3838.

You will receive the Astro B.yond Box, a new smartcard, a new outdoor dish unit (ODU), new remote control, and HDMI cables free of charge, on the condition that you return your current Astro box and commit to take up the high definition channels at RM20.00 per month, for a minimum of 12 months, which will allow you to enjoy the high definition channels of the standard definition channels available on your current subscription. If you want to keep your current Astro box, you are required to pay a RM80.00 standard installation fee.
Once you have confirmed your interest and agree to the Terms & Condition, we will process your requests accordingly on a first come, first served basis.Please note that Astro Max will not be swapped out.

I still havent received my 2nd call, last they called me on Sunday 13/12/2009. And i'll supposed to get a call back on 15/12/2009 for installation and T&C. Are they able to track if i check with their customer service. Anyone have similiar experience.

then if want to use iptv, we have to use the fon cable just like streamyx la...about the speed?

gee, really?

they should put this info in the FAQ.

They called me 3rd time!

Now tell me I don't need to tell them my smart card ID to process my information. Such thing only applies to those having more than 1 smart card.

I think the operators must be newly hired staff to get ready for the Astro Byond requests.

Same problem man. I registered by phone on 11-12. No response after 24hrs. Registered again by email on 12-12, Astro called and said wl get back by 15-12-09.Yesterday I called them they said  I am on cue for 15-12 and they wld call before the day ends.But Until now no response. Called the hotline today 3 times no correct response to why no call from them but talking scrap , all a bunch of morons.

Lot of ppl done that in my area but their are done on their illegal 1 meter dish. 

Instead of plastic bag, their using cut plastic coca-cola (or whatever) bottle (1 little bottle). 

yes... they called me twice...
first called on Saturday morning...
then second call on yesterday...

first call for inform me that they have received my application for byond and told me that they only will process the application on Tuesday...
second call was yesterday afternoon.., they confirm the T&C, asking for my IC number and my address to install it. They also promised installation will be done within 10 working days... (hopefully... )

yes... they called me twice...
first called on Saturday morning...
then second call on yesterday...

first call for inform me that they have received my application for byond and told me that they only will process the application on Tuesday...
second call was yesterday afternoon.., they confirm the T&C, asking for my IC number and my address to install it. They also promised installation will be done within 10 working days... (hopefully... )