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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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Mikeshashimi
post Dec 11 2009, 03:49 PM

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Stimix in my college. when i buy a house stimix is my choice.
singdreams
post Dec 11 2009, 04:09 PM

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P1 W1Max is the cheapest/most sux wimax in malaysia and the world
thumbup.gif thumbup.gif Potong more peoples please
Paparazzi
post Dec 11 2009, 05:20 PM

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TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda
Icehart
post Dec 11 2009, 07:02 PM

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QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda
*
Pay a visit to P1 center perhaps? smile.gif
Paparazzi
post Dec 11 2009, 08:24 PM

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QUOTE(Paparazzi @ Dec 11 2009, 05:20 PM)
TICKET Number is 277499

I had a problem with my Internet for more than 1 month, and was fixed last month. A P1 Contractor came and replaced my Outdoor P1 Unit. Apparently it was faulty.

Everything was fine right up to few days ago, I do not have Internet now. The same exact problem as before.

I REALLY NEED THIS TO BE FIXED. If you do not have a reliable service installed for customers, I may as well change ISP's.

When do I expect to get my connection fixed ? or for someone to reply ? The customer service seems to be busy everyday , regardless of the time I call.. ????

I just contacted W1max again - My TICKET Number is 277499.. Please let me know if anyone can help me fix my connection..

Thanks,
Nanda
*


Pay a visit to P1 center perhaps? smile.gif



I did visit P1, but was informed that someone will call me back,then confirm for a technician to come over to check.

Until now, no calls yet, and this has happened 3 times before in the past, and in all 3 times, my Outdoor Modem was changed to get this matter resolved.
sneakerlogist
post Dec 11 2009, 09:41 PM

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my speed from last week till today.. sigh.

streamyx slow.. wimax also slow.. malaysia ISP all kenot pakai wan la
frey88
post Dec 11 2009, 09:46 PM

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how about few users share one wimax service? capping at 10KB/s is murdering us
fuzore
post Dec 11 2009, 11:23 PM

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damn slow and red light only for 2 days now P1 what happen to this area tower ...
BSID: 00:00:12:A1:09:32 vmad.gif vmad.gif vmad.gif
SUSP1Maggot
post Dec 11 2009, 11:30 PM

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Today i only can successfully complete 2 speedtest, the first one in on my earlier post and now this is the second one that really piss me off when half day i can't surf crap!

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How long it took me to get into lowyat.net, log in and post this complaint? close to 1 fooking hour!

NIA MAR CHOW CHI BAI! LOOK AT THE FOOKING PING!!! ONE WHOLE f***ING DAY ONLY 2 SUCCESSFULL SPEEDTEST AND ALMOST 4 DAYS WITHOUT INTERNET!!! MICHEAL LAI IS ONE BIG PIECE OF ARTISTIC MOTHAFOOKING BIG FAT CON WHORE! IF PIG CAN FLY I GUESS MICHEAL LAI IS A FLING PORK! REALLY CHOW CHI BAI BLOOD BOIL!

This post has been edited by P1Maggot: Dec 11 2009, 11:32 PM
singdreams
post Dec 11 2009, 11:56 PM

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QUOTE(P1Maggot @ Dec 12 2009, 12:30 AM)
Today i only can successfully complete 2 speedtest, the first one in on my earlier post and now this is the second one that really piss me off when half day i can't surf crap!

user posted image

How long it took me to get into lowyat.net, log in and post this complaint? close to 1 fooking hour!

NIA MAR CHOW CHI BAI! LOOK AT THE FOOKING PING!!! ONE WHOLE f***ING DAY ONLY 2 SUCCESSFULL SPEEDTEST AND ALMOST 4 DAYS WITHOUT INTERNET!!! MICHEAL LAI IS ONE BIG PIECE OF ARTISTIC MOTHAFOOKING BIG FAT CON WHORE! IF PIG CAN FLY I GUESS MICHEAL LAI IS A FLING PORK! REALLY CHOW CHI BAI BLOOD BOIL!
*
Haha ,similar with u ,i satisfied with the dl speed but the ping was extremely a hatred to me
zhen^wei
post Dec 12 2009, 12:42 AM

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I found my hometown streamyx speed is better than p1 even the package only 384kb/s
qwerty79
post Dec 12 2009, 12:57 AM

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Guys, after the 7 days trial, how much I should pay for termination? I subscribe last sunday and have to send it tomorrow (not even 7 days trial:( ) but because currently have urgent matter to have internet connection, planning to use it for another weeks.

P1 representative told me that for 7 days trial, they will refund upfront money (RM100). After 7 days, I have to pay RM99 for termination and no refund. Is it right?
joshting
post Dec 12 2009, 01:38 AM

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QUOTE(SanosukeSagara @ Nov 24 2009, 01:31 PM)
Anyone from Equine Park area facing slow connection?
*
Yes, not only super slow.... have to turn the modem on and off 3-4 times before can get a connection ... vmad.gif Already lodge a complain. Said they will waiver some of my payment but no news from them yet...
ahcheap
post Dec 12 2009, 01:44 AM

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Potong potong, at the end who Potong who it's quite confusing.
genecor
post Dec 12 2009, 02:58 AM

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Hi,

P1 most surely has the most apt promotional campaign slogan of "potong now"... the thing is, most of the P1 users are wanting to Potong P1.
I have been having issues with supposedly 'congested' P1 especially in the last 3-4 months in J.B. Complain after complain, things seem to get from ust bearable to &#^(@ crappy.

My A/c no is 100781541 and my 1 year contract is up around 18 or 19th of this month... and guess what? I don't plan on remaining a P1 client.

This latest fiasco of Ninja- changing the FUP dates is bullshit. for the first time in probably half a year, I find myself exceeding my FUP allocation

For all I know, my previous month's usage wasn't reset when this new cut-off date policy was implemented.

I'm throttled to such a point that accessing my e-mail on G-mail is hardly loading... don't even need to mention regular surfing and even loading & posting on this forums is such a bother.

Made a complaint, all I got was standard issue apology from the customer service rep.. give a case number (377930) and was told it would be looked into. I have commended your customer service before, but seriously, even if the customer service is world class (not saying it is, but), the tech and infrastructure support is really a major let-down.

Seriously P1, things just keep going downhill with you... So, looks like its time to starting looking at other ISPs... rclxub.gif OMG, the thought of re-signing with Streamyx make me wanna doh.gif

Muhammad Syukri
post Dec 12 2009, 06:53 AM

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okey even wanna go p1 website also cant load,good one here p1,i almost want to throw out your farking modem out of my window right now.
BibiMon
post Dec 12 2009, 07:10 AM

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QUOTE(genecor @ Dec 12 2009, 02:58 AM)
Hi,

P1 most surely has the most apt promotional campaign slogan of "potong now"... the thing is, most of the P1 users are wanting to Potong P1.
I have been having issues with supposedly 'congested' P1 especially in the last 3-4 months in J.B. Complain after complain, things seem to get from ust bearable to &#^(@ crappy.

My A/c no is  100781541 and my 1 year contract is up around 18 or 19th of this month... and guess what? I don't plan on remaining a P1 client.

This latest fiasco of Ninja- changing the FUP dates is bullshit. for the first time in probably half a year, I find myself exceeding my FUP allocation

For all I know, my previous month's usage wasn't reset when this new cut-off date policy was implemented.

I'm throttled to such a point that accessing my e-mail on G-mail is hardly loading... don't even need to mention regular surfing and even loading  & posting on this forums is such a bother.

Made a complaint, all I got was standard issue apology from the customer service rep.. give a case number (377930) and was told it would be looked into. I have commended your customer service before, but seriously, even if the customer service is world class (not saying it is, but), the tech and infrastructure support is really a major let-down.

Seriously P1, things just keep going downhill with you... So, looks like its time to starting looking at other ISPs...  rclxub.gif OMG, the thought of re-signing with Streamyx make me wanna  doh.gif
*
Hi all, this is just one of P1's dirty tactics.
Didn't you all know that they get the most customers during PC fair?
And when's the PC fair in KL region that just happened not long ago? 5th of December, U got it.
P1 knows that they need to cap more of the users limit to ensure that the new customers get to "enjoy" the incredibly fast speed during the first 7 days of trial because they know that KL has a very congested network(not like JB, the network is still not very congested but soon it will), which after that will be a total disaster.

So after that when the trial period is over which is like 13th of December, the network will be congested again, and the new customers will be tied down by the contract either for 1 year or 2 years.

Great technique right?

And guess what? You cannot take legal action against them. P1 is registered under Green Packet Berhad, which means anything that is lousy, hopeless, kanasai, you can only blame P1 but not Green Packet Berhad. But all the money masuk Green Packet Berhad, so if you sue P1, you cannot sue Green packet Berhad. Pandai kah? Just like the "Island Red Cafe" which is registered under "Red Cafe", all the money masuk "Red Cafe", then the Director ran away with 10million, but you can't sue him. This con job is legalised, depending on how much you know on Law and it will save you from hell. I learnt my lesson and you all should.


Regards,
An angry customer who is the victim of the the RENEWED FUP(F U P1).


Added on December 12, 2009, 7:16 am
QUOTE(qwerty79 @ Dec 12 2009, 12:57 AM)
Guys, after the 7 days trial, how much I should pay for termination? I subscribe last sunday and have to send it tomorrow (not even 7 days trial:( ) but because currently have urgent matter to have internet connection, planning to use it for another weeks.

P1 representative told me that for 7 days trial, they will refund upfront money (RM100). After 7 days, I have to pay RM99 for termination and no refund. Is it right?
*
YESYESYESYES, faster go return the rubbish u got from P1. Or else u will suffer for 1 year or 2 years like us, and then u'll cry in one corner because nobody will be there to help u. If you're really urgent with having internet connection, go starbucks and use their free wifi.

This post has been edited by BibiMon: Dec 12 2009, 07:42 AM
owikh84
post Dec 12 2009, 08:00 AM

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capped at 100kbps means u will download at 15kbps +/- of full speed 150kbps.
Channel84
post Dec 12 2009, 09:19 AM

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http://www.cfm.org.my/

Seeing all the evident posted about p1 ninjaing the FUP i submited a official complain to cfm and i hope that all those affected by the new FUP policy please spare some time and do it too...together maybe we can make a difference. I call for void of the 2 year contract due to breach of trust regarding the FUP. I also provided my speed test and evident of p1 ninjaing the FUP noted by other lowyat user.

Please spare 10 minute to do a proper complain and exercise our consumer right
James_yka
post Dec 12 2009, 12:02 PM

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I know why they capped us at 100kbps... cos they dun want us to lodge a report at CFM...
I couldnt load CFM properly for an hour... they are so cunning...


Im just curious, is the anyone here that got their Fair Usage reset at the beginning of the Month ?
If nobody got it, then this doesnt even justify whether its a heavy or light user.
Everyone just got f***ed up...

Or only the heavy user didnt get the reset. anyone can fill in ?

This post has been edited by James_yka: Dec 12 2009, 12:08 PM

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