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Travel MAS (Malaysia Airline System), Discussion, Q&A, and others

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tishaban
post Jan 10 2013, 10:42 AM

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QUOTE(maiself @ Jan 9 2013, 10:45 PM)
Anybody redeem their enrich miles point during their promo last month?
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I got LAX for 60k points on biz. I figured I was already paying the same amount for airport tax, might as well go in style biggrin.gif

annielee
post Jan 10 2013, 10:49 AM

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i got a business class ticket from MEL - KL for 20k...

QUOTE(maiself @ Jan 9 2013, 10:45 PM)
Anybody redeem their enrich miles point during their promo last month?

Where do u travel to?

Managed to grab 2 eco tix to Europe @ 60k points
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maiself
post Jan 10 2013, 12:25 PM

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QUOTE(tishaban @ Jan 10 2013, 10:42 AM)
I got LAX for 60k points on biz. I figured I was already paying the same amount for airport tax, might as well go in style biggrin.gif
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Over 20H of journey.. Biz Class definitely worth every penny


QUOTE(annielee @ Jan 10 2013, 10:49 AM)
i got a business class ticket from MEL - KL for 20k...
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Niceee..!!! Looking ahead for more Enrich miles promos from MAS
tishaban
post Jan 10 2013, 12:32 PM

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QUOTE(maiself @ Jan 10 2013, 12:25 PM)
Niceee..!!! Looking ahead for more Enrich miles promos from MAS
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Enrich promos are usually on at the end of the year. Have been buying since 2009.

syuksyuk
post Feb 9 2013, 06:53 PM

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hi guys, i have a question here. i will be travelling using MAS. i thought of carrying a sling bag(laptop bag) and a backpack. i was wondering, is it allowed for me to board the plane with 2 hand luggage as the standard one is only can bring 1 hand luggage(economy class)?

anyone here have experienced brought 2 hand luggage on board with MAS?
Thanks in advance.
Listiani
post Feb 9 2013, 06:59 PM

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2 hand luggage?? OK, I always travel with my sling bag, bagpack containing laptop & work document + 1 cabin luggage. Everytime also lepas.

QUOTE(syuksyuk @ Feb 9 2013, 06:53 PM)
hi guys, i have a question here. i will be travelling using MAS. i thought of carrying a sling bag(laptop bag) and a backpack. i was wondering, is it allowed for me to board the plane with 2 hand luggage as the standard one is only can bring 1 hand luggage(economy class)?

anyone here have experienced brought 2 hand luggage on board with MAS?
Thanks in advance.
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stimix
post Feb 9 2013, 09:25 PM

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BTW, MAS has just increased their check-in luggage weight by additional 10Kg.. so why wanna bring so many hand carry luggages.. Throw most of your things via check-in-lah dun waste such a precious free benefit that you can't enjoy if flying on budget airlienes
Listiani
post Feb 9 2013, 09:47 PM

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As yr sis to make a complaint. This kind of behaviour are totally unacceptable.

QUOTE(sfwong1 @ Jan 8 2013, 06:01 PM)
disappointed with MAS stewardess attitude and hospitality they provide, my family was flying to melbourne with MAS, then my sis was pressing the buzzer button to request for something but after some time nobody came so my sis decided to went over to them.
right after they saw my sis one of the stewardess replied to another colleague of her saying
"tu dia datang jugak sendiri tak yah kita pergi sana jauh jauh"
something about it i cant recall the whole sentence the stewardess said. my sis herself also a stewardess was so shocked that the stewardess said such thing because if a complaint were filed definitely they are gonna get in trouble.
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Listiani
post Feb 9 2013, 09:48 PM

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unker, too bad.30kg is base on per piece of luggage not the whole weight. This is similar to KLM.

QUOTE(stimix @ Feb 9 2013, 09:25 PM)
BTW, MAS has just increased their check-in luggage weight by additional 10Kg.. so why wanna bring so many hand carry luggages.. Throw most of your things via check-in-lah dun waste such a precious free benefit that you can't enjoy if flying on budget airlienes
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syuksyuk
post Feb 9 2013, 10:25 PM

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QUOTE(stimix @ Feb 9 2013, 09:25 PM)
BTW, MAS has just increased their check-in luggage weight by additional 10Kg.. so why wanna bring so many hand carry luggages.. Throw most of your things via check-in-lah dun waste such a precious free benefit that you can't enjoy if flying on budget airlienes
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the backpack is for all my documents n books n obviously sling bag for my laptop. n of course im gonna fully utilise the 30 kg allowance
TSOM
post Feb 10 2013, 01:27 AM

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Malaysia Airlines Offers Higher Checked Baggage Allowances - Reduced Excess Baggage Charges Also for Travel From 14 February 2013

9 February 2013 : Malaysia Airlines is pleased to announce that effective 14 February 2013, its passengers will enjoy an additional 10 kilograms free checked baggage allowance and reduced excess baggage charges for travel in all classes. These apply to all travel from this date irrespective of tickets issued earlier reflecting the original lower free allowance.

The national carrier of Malaysia is introducing these benefits on all its flights involving the weight system concept for checked baggage, except for travel to and from Los Angeles where the charges are based on the piece system.

Malaysia Airlines’ Group Chief Executive Officer Encik Ahmad Jauhari Yahya said, “The revised checked baggage policy improves our product proposition in the ever-changing competitive landscape of the commercial aviation industry. This is also in line with our Business Plan strategy of ‘Winning Back Customers’.”

“As travellers are becoming more discerning in selecting their air travel options, we have simplified the excess baggage rates to introduce a consistent policy for our passengers that delivers significant savings while they enjoy our premium service hospitality,” he added.

Under the new baggage guidelines all adult and child passengers will enjoy 30, 40, and 50 kilograms free baggage allowance respectively for travel on economy, business and first class.

Charges for checked baggage weights in excess of the new free allowance will be calculated depending on zone of travel with a fixed rate applied for every 5 kilograms of excess baggage weight.

The excess baggage rate for each block of 5 kilograms excess weight will be RM30, RM60 and RM90 respectively depending on zone of travel.

In Malaysia, the rate of RM30 applies for each sector in the zone within Malaysia and the ASEAN countries of Singapore, Brunei, Indonesia, Philippines, Myanmar, Thailand, Vietnam and Cambodia.

RM60 applies for sectors in the zone beyond Malaysia and ASEAN, covering destinations in India, China, Sri Lanka, Maldives, Hong Kong, China, Taiwan, Bangladesh, Nepal, Japan, Korea, New Zealand and Australia.

The intercontinental rate of RM90 will be charged on all travel between Malaysia and the cities of Jeddah, London, Amsterdam, Paris, Frankfurt and Istanbul.

For return travel from the international cities, the RM value of the applicable zone charge will be converted into the local currency of payment during check-in.

The above guidelines apply only for travel on Malaysia Airlines and does not cover code-share flights as well as travel involving other airlines.

Earlier, effective May last year, the national carrier also streamlined cabin baggage rules for all its domestic and international flights. Guests travelling economy class were allowed one piece cabin baggage up to a maximum of 7kilograms instead of 5kilograms. First and Business Class travellers were allowed two pieces of cabin baggage with a maximum weight of 7kilograms each.

takashi0128
post Feb 15 2013, 05:53 PM

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QUOTE(Listiani @ Feb 9 2013, 09:48 PM)
unker, too bad.30kg is base on per piece of luggage not the whole weight. This is similar to KLM.
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No, it's total weight PER passenger.

You can check in as many pieces as you liked but the total cannot exceed your allowance.
takashi0128
post Feb 15 2013, 05:55 PM

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QUOTE(syuksyuk @ Feb 9 2013, 06:53 PM)
hi guys, i have a question here. i will be travelling using MAS. i thought of carrying a sling bag(laptop bag) and a backpack. i was wondering, is it allowed for me to board the plane with 2 hand luggage as the standard one is only can bring 1 hand luggage(economy class)?

anyone here have experienced brought 2 hand luggage on board with MAS?
Thanks in advance.
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Laptop (bag) is NOT considered a hand luggage. It's just a laptop bag.

Hand luggage means cabin sized luggage bag/backpack that fits into the overhead compartment. Plastic bags, shopping bags, Duty Free bags are all NOT hand luggage.
lostasylum
post Mar 26 2013, 01:54 PM

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I've always wondered about this clause when purchasing an MAS flight ticket:

QUOTE
Important notice for security reasons, the following are required upon check-in or ticket issuance. Failure to produce these documents may result in denied boarding:
Photocopy or actual credit/debit card used for the online purchase(s).
Photocopy or original photo ID of the credit/debit cardholder.
Has anyone ever been asked to produce this?
annielee
post Mar 26 2013, 02:35 PM

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anyone know whats the extra baggage charge like ?

tried calling them, and waited for half an hour, even tried email but seems their mailbox is full !

i read their information page, but im quite confused..

hye
post Mar 26 2013, 10:52 PM

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QUOTE(lostasylum @ Mar 26 2013, 01:54 PM)
I've always wondered about this clause when purchasing an MAS flight ticket:
Has anyone ever been asked to produce this?
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Yes ... this has happened to me before. Not a biggie but I don't think you need to worry about it so long you carry your credit card around.
annielee
post Apr 15 2013, 01:28 PM

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i often bought ticket for my mom, and was never asked to produce the CC at all..and my mom travelling alone and i just pay for the ticket...

QUOTE(lostasylum @ Mar 26 2013, 01:54 PM)
I've always wondered about this clause when purchasing an MAS flight ticket:
Has anyone ever been asked to produce this?
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lizardjeremy
post Apr 15 2013, 03:04 PM

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i find this requirement a nuisance,the cc companies exercised stringent measures to ensure that all cc users are thoroughly 'screened' and authenticated be4 approvals
why must MAS imposed such measures to the detriment of passengers?
hye
post Apr 15 2013, 04:52 PM

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QUOTE(lizardjeremy @ Apr 15 2013, 03:04 PM)
i find this requirement a nuisance,the cc companies exercised stringent measures to ensure that all cc users are thoroughly 'screened' and authenticated be4 approvals
why must MAS imposed such measures to the detriment of passengers?
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MAS is not the only airline to impose this. Lufthansa & Korean Airlines also have this clause in their T&C. Lufthansa and Korean Airlines (talking from personal experience) have executed this T&C when I checked in at the airport.

BTW ... if you are referring to cc companies in Malaysia - Yes, the security measures are fairly stringent but MAS (similar to all airlines) have customers from all over the world. Not all cc providers practice the same stringent approvals as the banks in Malaysia. The risk of fraud remains valid and no such thing as 100% assurance from 0% fraud that despite the security measures.

The T&C exist to protect against fraud from its customers and they can exercise it if they want to. Read : They can exercise it if they want to at any point of time.
You guys are jumping at MAS for no apparent reason. I hope you guys not to be too quick to form a judgement.
lizardjeremy
post Apr 15 2013, 06:06 PM

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Moderator-assuming the existing procedures are to prevent online fraud or ? Would mas or the other airlines be affected by the forgery or fraud?put it simply would mas not have collected the monies from the cc?afterall mas is just a carrier and there's no ground for them to deny the registered party from travelling if the passengers name tally with their official documents and the ticket is already paid for



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