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Wireless Broadband ★★DiGi 3G Broadband Thread★★, Broadband done right

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megat_johan
post Sep 12 2009, 04:41 AM

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QUOTE(plateau @ Sep 11 2009, 06:59 PM)
There was an occasional hiccup here and there but guys, which internet provider can give you perfect connection 100% of the time now?

At least with digi, i can say it's very stable 90% of the time. Only maybe the occasional hiccup 10% of the time, but still can do fast surfing during these times.

But yea, it's of course best if we can get 100% stability all the time. biggrin.gif
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agree rclxms.gif
in term of stability, digi done right
my concern is
they haven't reduce the speed after we hit the cap amount
i'm sure it's not going to be forever
after thye implement FUP
guess i need to find another BB provider sad.gif

This post has been edited by megat_johan: Sep 12 2009, 04:42 AM
darkskies
post Sep 12 2009, 08:58 AM

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QUOTE(9M-MAS @ Sep 12 2009, 12:06 AM)
OK now I'm losing patience. I have lodged three complaints about this to them in as many days. Nothing, no improvement. On top of that I notice they are beginning to disconnect me if I'm idle even for as little as 30 seconds! WTH? I know Maxis disconnects users after some time, but DiGi? And 30 seconds? I then have to try reconnecting a few times because I keep getting Error 619 when I redial...  mad.gif  mad.gif  mad.gif
Man, what's wrong? Only last week everything was beautiful.
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The redial thing cud be probably digi's management software or whatever redialing. It just stays hang there but didnt properly shut down. That cud be the reason for error 619. Try to reinstall ur software or check wat's wrong with your pc. As we know malaysia 3G service is terrible due to the tmnut monopoly crap, so dont expect to get a perfect 3G service at all times.
naq_bp
post Sep 12 2009, 09:33 AM

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the one problem wif digi bb:
VERY2 LOW coverage...
but its quite ok compare with maxis
stuffx
post Sep 12 2009, 01:18 PM

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QUOTE(megat_johan @ Sep 12 2009, 04:41 AM)
agree rclxms.gif
in term of stability, digi done right
my concern is
they haven't reduce the speed after we hit the cap amount
i'm sure it's not going to be forever
after thye implement FUP
guess i need to find another BB provider sad.gif
*
are u sure they are yet to implement FUP?
coz i already experienced the capped speed after exceeding the quota this month
vista enthusiasist
post Sep 12 2009, 01:29 PM

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QUOTE(naq_bp @ Sep 12 2009, 09:33 AM)
the one problem wif digi bb:
VERY2 LOW coverage...
but its quite ok compare with maxis
*
Not really digi bb expanded their coverage quit fast my area was consider urban area and now my area was covered.
9M-MAS
post Sep 12 2009, 01:51 PM

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QUOTE(darkskies @ Sep 12 2009, 08:58 AM)
Try to reinstall ur software or check wat's wrong with your pc.
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I thought only Sscreamyx & Sialcom gives that kind of excuse. ANyway I am sure it's not my PC because this slowdown and frequent disconnects only happen at night.

Added on September 12, 2009, 2:56 pmJust got off the phone with a DiGi CSR, He says it's a policy to limit non-HTTP traffic between 6PM and 12AM everyday - includes youtube and any other form of streaming. Warrghhhhhh mad.gif

This post has been edited by 9M-MAS: Sep 12 2009, 02:56 PM
kelv13
post Sep 12 2009, 04:08 PM

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I am quite happy with DiGi Broadband service.
Consider as the most stable broadband service for now rclxms.gif

user posted image
darksider
post Sep 12 2009, 04:42 PM

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hi guys, just found out that i was charged for the free modem.

found in my bill statement
393.16.16.698.O BB Explore Modem Charge: 15.00 MYR 15.00

I registered Digi explore plan with free usb modem but why am i charged for it???
twenty6
post Sep 12 2009, 09:11 PM

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QUOTE(darksider @ Sep 12 2009, 04:42 PM)
hi guys, just found out that i was charged for the free modem.

found in my bill statement
393.16.16.698.O BB Explore Modem Charge: 15.00 MYR 15.00

I registered Digi explore plan with free usb modem but why am i charged for it???
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Same thing happen to me. Just call CS and they will take it off the existing and future bills. Nothing to worry about. 2 thumbs to their CS for rectifying the error immediately rclxms.gif
talrasha
post Sep 12 2009, 11:24 PM

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Anyone living in Cheras having a hiccup tonite?

I am having a great download speed but upload at only 20kbps average which is a no-no for online gaming, resulting in 1500ms ping on average.

Even my twitterfox isnt updating.

hmmm.??
9M-MAS
post Sep 12 2009, 11:27 PM

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QUOTE(talrasha @ Sep 12 2009, 11:24 PM)
Anyone living in Cheras having a hiccup tonite?

I am having a great download speed but upload at only 20kbps average which is a no-no for online gaming, resulting in 1500ms ping on average.

Even my twitterfox isnt updating.

hmmm.??
*
Bandar Tun Razak here. Been very, very bad the last couple of nights. Streaming radio & youtube is a very annoying experience right now. Keep buffering.

This post has been edited by 9M-MAS: Sep 12 2009, 11:28 PM
IwanAGP
post Sep 12 2009, 11:31 PM

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QUOTE(stuffx @ Sep 12 2009, 01:18 PM)
are u sure they are yet to implement FUP?
coz i already experienced the capped speed after exceeding the quota this month
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I had exceed quota for two months. But haven't experience any FUP.
talrasha
post Sep 12 2009, 11:39 PM

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QUOTE(9M-MAS @ Sep 12 2009, 11:27 PM)
Bandar Tun Razak here. Been very, very bad the last couple of nights. Streaming radio & youtube is a very annoying experience right now. Keep buffering.
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Living in Taman Maluri here.

Yeah, i realize how you used to have a good n stable connection.

Been quite a hiccup lately especially on weekends (day), but still bearable.

Just restarted my lappy and will see how things are going.

----------------------------------------------------------------

All right, things are back to normal with normal wireless ping of 150-500ms based on servers location.

Bandar Tun Razak seems to have degraded ya..

hmmm
Raki
post Sep 13 2009, 01:12 AM

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rarely experience any problems all day long. but than again, i dont heavy abuse my digibb line
darksider
post Sep 13 2009, 08:59 AM

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QUOTE(twenty6 @ Sep 12 2009, 09:11 PM)
Same thing happen to me. Just call CS and they will take it off the existing and future bills. Nothing to worry about. 2 thumbs to their CS for rectifying the error immediately  rclxms.gif
*
Thanks for informing that.
I was charged again this month, would call them up.

From their email,

Thank you for your e-mail.

With regards to the above, please note that your account was to receive the discount on the modem, however due to certain unforeseen issues it was not. Kindly do contact the Broadband Team at 016-2993333 for immediate rectification and adjustment. We seek your kind understanding.

I feel like I was deceived for the free modem sweat.gif

This post has been edited by darksider: Sep 13 2009, 09:09 AM
9M-MAS
post Sep 13 2009, 01:44 PM

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That is it. I have had enough of my connection being terminated repeatedly after 30-second idling, my big downloads stalling, and my youtube buffering. 3G is simply not the way forward for data/Internet. I'm going to Mon't Kiara and terminating my DiGi BB.
Icehart
post Sep 13 2009, 05:36 PM

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QUOTE(9M-MAS @ Sep 13 2009, 01:44 PM)
That is it. I have had enough of my connection being terminated repeatedly after 30-second idling, my big downloads stalling, and my youtube buffering. 3G is simply not the way forward for data/Internet. I'm going to Mon't Kiara and terminating my DiGi BB.
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Have you tried with other modem?
9M-MAS
post Sep 13 2009, 06:37 PM

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I have both the DiGi-given E160 and E220. I don't see any difference between the two after testing. Same symptoms prevail.

To be fair, HTTP websurfing is OK. I just cannot stand my downloads stalling midway, youtube buffering, and getting disconnected if I idle more than 30 seconds (I have to resort to leaving a continouous ping window open). I don't even P2P.
fat16
post Sep 14 2009, 12:53 AM

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about youtube buffering. i think it youtube problem because i download youtube using rapidleech speed around 48KBPS only. this is server to server with super fast conections.
utube video (18.31 MB) Saved!
Time: 6 minute 22 second
Average Speed: 48.93 KB/s

megaupload (95.78 MB) Saved!
Time: 1 minute 27 second
Average Speed: 1125.4 KB/s

This post has been edited by fat16: Sep 14 2009, 07:38 AM
mightymouse
post Sep 14 2009, 01:13 PM

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QUOTE(9M-MAS @ Sep 13 2009, 01:44 PM)
That is it. I have had enough of my connection being terminated repeatedly after 30-second idling, my big downloads stalling, and my youtube buffering. 3G is simply not the way forward for data/Internet. I'm going to Mon't Kiara and terminating my DiGi BB.
*
hm.... this is bad... could it be that area has low phone line coverage?.... or inside some building... or... ??
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