Jan 5 2021, 10:30 AM
QUOTE(Illusion20 @ Dec 26 2020, 09:02 PM)
hmm..
paid 16th at around 5pm++ for all banks and credit.
17th started to call them.
rhb - 18th removed from akpk. release letter within 7 days to home. haven't received them lah, ccris to be updated within 3 months. adoi.
hlb - 17th they said need refund for both account. straight went branch in the evening. 19th akpk gone and received my letters in my email
maybank - paid based on their discount amount( even after their discount letter expired). they said need approval. then 18th removed from akpk, 21st got no futher claims in my email.
sc-need redeemed and release within 14 days. 21st cannot see account in their web anymore. balance redeemed masuk saving. until now no updated in akpk.
citibank - called many times cannot go through. the cs said will email them and wait for their call. 18th and 22nd called again, same will email to their akpk dept to call back. then i sent email to their general feeback using web. twice. 24th they called said saw my email then sudah updated to akpk. letter needto wait their vendor to process.
aeon - 17h said in process, but until now no difference. akpk and the cc account still there.
haiz, i need those letters for my housing loan application. of course i know now is festive season. but then.. adoi. some bank will just email which is quick. some will send home. but then, adoi jugak again. coz even after updated my address with them long ago, some bank email letter still have my very old address.
need call them again to chase or expediate their process.
haiz, postman tak dtg hantar surat for weeks liao. all my letters tak dapat.paid 16th at around 5pm++ for all banks and credit.
17th started to call them.
rhb - 18th removed from akpk. release letter within 7 days to home. haven't received them lah, ccris to be updated within 3 months. adoi.
hlb - 17th they said need refund for both account. straight went branch in the evening. 19th akpk gone and received my letters in my email
maybank - paid based on their discount amount( even after their discount letter expired). they said need approval. then 18th removed from akpk, 21st got no futher claims in my email.
sc-need redeemed and release within 14 days. 21st cannot see account in their web anymore. balance redeemed masuk saving. until now no updated in akpk.
citibank - called many times cannot go through. the cs said will email them and wait for their call. 18th and 22nd called again, same will email to their akpk dept to call back. then i sent email to their general feeback using web. twice. 24th they called said saw my email then sudah updated to akpk. letter needto wait their vendor to process.
aeon - 17h said in process, but until now no difference. akpk and the cc account still there.
haiz, i need those letters for my housing loan application. of course i know now is festive season. but then.. adoi. some bank will just email which is quick. some will send home. but then, adoi jugak again. coz even after updated my address with them long ago, some bank email letter still have my very old address.
need call them again to chase or expediate their process.
rhb-called them on 28th, said if didnt receive after 2 weeks baru can send copy.
so yesterday called them again, then received copyaeon - called them yesterday but nobody pickup. today called said will ask for cs to forward.
citibank- yesterday called again. they said didnt received letter from vendor since before Christmas. in the evening received the copy through email.
when im writing this reply, i realizrd my standard chartered havent received too. called them, they said will ask collection dept to forward copy. need wait again. adoi
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