Hi guys, I'm new here. I've been enrolled in AKPK DMP since 2014 with around 200k credit card outstanding balance from 7 different banks.
Today, I have circa 104k balance to settle and I plan to fully settle them now.
Like many of you have mentioned in previous posts, the best way of settlement is to call up individual banks and negotiate a discount/waiver/deal.
So far I've managed to convince 2 banks - HSBC and UOB to offer some discounts for full settlement and I'm pretty happy with the outcome. The other 5 banks are either not picking up my calls or they are not offering any discounts.
I'll post all the details I have gathered, including the collection department contacts of all the banks. Hopefully, this information can help someone in the same boat as me. If you know a better way of getting a discount, please drop me a message or reply to my thread.
So here goes:
Cimb BankCollection Department number: 03-20352437 / 03-20288654
- Offered a settlement proposal of around 8% discount. I decided not to settle yet because I'm not satisfied with the offer.
Standard CharteredCollection Department number: 03-79467888
- They don't offer any discount unless it's in special recovery where I fail to pay AKPK for three months.
United Overseas Bank (UOB)Collection Department number: 03-27832047
- Settled with 30% discount. An officer named Faly was very helpful in the process of proposal and settlement.
Hong Leong BankCollection Department number: 03-79591888 - press 1 then 4
- I've been trying to call them for days, was put on hold forever... still unable to speak to anyone.
MaybankCollection Department number: 03-20708833 ext 6856 / 6843
- They don't offer discounts on the phone but advised me to email akpk@maybank.com.my for settlement discount, which I did and haven't got a reply from them. It's been a week now.
RHBCollection Department number: 0326106407 / 0326106406
- No discount available =(
HSBCCollection Department number: 03-20757859
- My account was already under a special unsecured loan which doesn't charge interest nor fees, so it's a no brainer to settle this one.
I hope this information can help someone out there. If you know a better way of getting discounts from the banks, please reach out to me =)
Cheers.
I don't understand the banks. Instead of giving a 10-20% discount and settling the debt, they rather say "no discount" or "email AKPK" and drag the matter. Some of these managers incharge of collections dept should be sacked. If the board of directors for these banks found out what they are doing, quite sure they will call for heads to roll.