i just enquiry about akpk program, not even join their program or even listened to their counseling, UOB straight block my credit card.

they says need akpk to send them letter that i am clear from AKPK,
so becareful if u guys want to enquiry anything to AKPK.

i am not sure,
i did fill in the AKPK online form, then they say will call for counselling session instead of me going there since they work from home .

then AKPK agent call to follow up i say i want to cancel, dont want for them to call me for counselling session.

suddenly my uob cc is blocked, other banks still can use.

I need to follow up with akpk how did this happen.

i never missed payment with uob card,
in fact i have overpaid rm 700+ currently in the card,
called UOB customer service,
the CS says because i liased with AKPK so they temporarily blocked my card,
i told them i didnt even join AKPK all i did was enquired about AKPK,

CS says even if i enquiry its in their record,
ask me to ask AKPK send email to UOB that i am clear from AKPK.

very troublesome as i didnt even join AKPK program.

If i dont have the overpaid amount in that UOB credit card i would just ask them cancel the card,
i also have cards from maybank, standard chartered and citibank, all of these have no issue.

maybe UOB is very strict that even if you enquire about AKPK they will straight block the card.

just to update, AKPK informed the banks know when we made contact with AKPK but most banks ignore until we actually made our first payment to AKPK as a prove we have joined AKPK.

Some banks like UOB, the AKPK agent say is “langsi” will straight block your card when u contact with AKPK,

i have to ask AKPK agent send formal letter to UOB to state that i did not join the AKPK program for UOB to unblock my card.